We are thrilled to announce that 3Sixty Insights has been recognized alongside our own Nicholas Biron, Dylan Teggart, Nicole Roberts, Mark Feffer, and Geoff Webb as part of the esteemed Fama’s Favorite Influencers in Q3 2024! This honor underscores our commitment to providing actionable insights and research that shape the future of HR and talent acquisition. View the full list: Fama’s Favorite HR Influencers: Q3 2025 Edition
In this video, Geoff Webb explores new research with isolved on the growing convergence between financial services, accounting, and HCM technology. Small and midsize businesses are increasingly turning to their financial and advisory partners not only for accounting and payroll, but also for HR services, risk management, and employee management support. The discussion highlights how solutions like isolved’s end-to-end platform empower financial institutions and their clients to manage complexity, reduce risk, and unlock greater profitability by bringing together people, processes, and technology.
In today’s climate of shifting administrations, economic uncertainty, and evolving workplace expectations, HR leaders are being challenged like never before. The pressure to deliver results, preserve culture, and support employees—often with fewer resources—requires a new level of agility and insight. This session is designed to help HR professionals lead confidently through complexity by providing practical, experience-backed advice. Key Takeaways: Managing shifting priorities without sacrificing employee experience Identifying where HR processes tend to break under pressure Maintaining balance between business demands and workforce well-being Featuring: Geoff Webb – Contributing Analyst at 3Sixty Insights, with over 25 years of experience in the tech industry. Geoff brings deep expertise in how technology intersects with business strategy and society. A member of the Forbes Technology Council, he writes and […]
About Webcast In today’s climate of shifting administrations, economic uncertainty, and evolving workplace expectations, HR leaders are being challenged like never before. The pressure to deliver results, preserve culture, and support employees—often with fewer resources—requires a new level of agility and insight. This session is designed to help HR professionals lead confidently through complexity by providing practical, experience-backed advice. We’ll examine some of the most pressing challenges HR teams face during unpredictable times: How to manage shifting priorities without sacrificing employee experience Where HR processes tend to break under pressure How to maintain balance between business demands and workforce well-being Register and Learn More Here: Practical Advice for Leading HR Through Uncertain and Unpredictable Times The session will be led by Geoff Webb, Contributing Analyst […]
We’re proud to share that Geoff Webb, one of our contributing analysts at 3Sixty Insights, will be the keynote speaker at TPC Together: HR is More Than Payroll, happening June 24th from 7:45 AM to 4:30 PM at the Oasis Hotel and Convention Center in Springfield, Missouri. If you’re an HR professional in the Midwest and beyond, this is one event you don’t want to miss Geoff will be drawing from the themes of Center the Pendulum, the book he co-authored, as the foundation of his keynote address exploring how HR leaders can create purpose-driven cultures and lead through change with clarity and confidence. In addition to Geoff’s keynote, the conference will feature sessions on: Legislative Updates: What’s Now, What’s Next HR Advisory Panel Q & A: Ask The […]
The Company Strengthens its Vertical Focus with Purpose-Built Technology and Expert Services CHARLOTTE, N.C., May 20, 2025 /PRNewswire/ — Rising labor costs, crippling turnover and constantly changing compliance requirements are stretching restaurant teams thin. In fact, 64% of restaurant HR leaders say their industry is facing a talent crisis and nearly three-quarters are looking for more effective ways to manage their growing workload. To meet these challenges head-on, isolved® is launching isolved People Cloud™ for Restaurants—tailored human capital management (HCM) solutions built to support quick-service restaurants (QSRs), franchises and dining establishments of all sizes. “Restaurant HR leaders are under tremendous pressure with limited time and resources to manage high turnover, wage and tip complexity and fast-changing regulations,” said Opal Wagnac, Senior Vice President, Market & […]
What You Need to Know Processing payroll is never easy, but it can be especially fraught when your workforce stretches across multiple states and changes jobs frequently. That’s the situation faced by many companies that run Quick Service Restaurants (QSRs). Primarily described as fast food outlets, these QSR chains face a number of common challenges, such as recruiting, hiring, and retention, while complying with the regulations of the different jurisdictions they serve. Among those companies is Leemar United Group, which operates 26 El Pollo Loco and Farmer Boys restaurants in California, Utah, and Colorado. Like others in the space, Leemar United heavily relies on technology, not only in addressing the details of the business but in its recruiting and workforce management, as well. Compliance is […]
In high-turnover industries like quick service restaurants, employee experience can often be overlooked, as it’s merely a fleeting part of business operations. In the eyes of a busy business owner or restaurant operator, many employees are there one moment and gone the next. What business leaders miss, however, is that employees represent the most powerful resource at their disposal. When it comes to business operations, employees are the primary drivers of retention, performance, and customer satisfaction. For businesses that rely on regular, up-close interactions with their customers, employees are integral to the success of their business. Whether it’s a smile greeting them when they walk in the door, or seasoned professionals who know a menu from front to back, at quick service restaurants (QSRs), workers […]
As quick-service restaurants (QSRs) continue to adapt in a post-pandemic world, the challenges of managing a dynamic, high-turnover workforce have never been more complex. In this episode of HRTechChat, 3Sixty Insights’ Geoff Webb sits down with Yutaka Takagi, Principal Product Evangelist at isolved, to explore the fast-paced world of QSRs and how human capital management technology is playing a pivotal role in workforce transformation. With deep insight into the daily realities of QSR operators and managers, Yutaka shares how evolving employee expectations—especially among Gen Z—are reshaping hiring, scheduling, and engagement strategies. He explains how the speed and fluidity of the QSR environment demand not only flexible tools but also a shift in how organizations think about HR: from back-office admin to real-time frontline support. From […]
As the role of brokers continues to evolve, they are no longer just insurance providers but strategic advisors helping businesses navigate workforce complexities. 3Sixty Insights’ Geoff Webb sits down with Andrea Dumont, Vice President Channel Marketing at isolved, to discuss how brokers are adapting to meet the changing needs of HR and HCM. With over 20 years of experience in the industry, Andrea shares insights into how brokers are expanding their service offerings, leveraging technology, and strengthening client relationships to provide greater value. She explores the increasing reliance on brokers for strategic business advice, the impact of compliance challenges, and how HR technology plays a central role in delivering long-term success. How are brokers differentiating themselves in a crowded market? What role does trust and […]
What is DeepSink going to do to the AI business? That’s what Mark be talking about today with his guest, Geoff Webb. He’s a contributing analyst with 3Sixty Insights, and has a long history as an executive and strategist in the world of HCM tech. To date, most of the discussion on AI has focused on capability. DeepSink looks like it’s going to shift a big part of the conversation to business and budgets. That’s what they will get into, on this edition of PeopleTech. Listen to the full podcast here: Analyst Geoff Webb on DeepSeek and the Business of AI
As companies expand their operations across the globe, managing HR systems becomes increasingly complex. HRIS solutions often struggle to adapt to the diverse legal, cultural, and operational challenges of global growth. The situation becomes even more complicated during mergers and acquisitions, where disparate HCM systems must be integrated into a cohesive framework. A seamless and efficient system is essential, but finding one that works globally and meets the specific needs of diverse locations can be daunting. Merging HR Systems for Two Mining Giants Consider the merger of two major mining companies: one with 18,000 employees and the other with 5,000. The larger company relied on SAP for its HCM system, while the smaller organization used a combination of Cornerstone and Oracle solutions. Despite their differences, […]
The ability to stand out when applying for a job has been thwarted by AI. But a new tool promises job seekers an easier path to recruiters’ inboxes. The use of AI by talent acquisition teams has been explored by more articles, more panel discussions and more conference presentations than I can count. Now, in what seems like an inevitable step, AI has become available for job-seekers as well. It comes in the form of a bot called Auto_Jobs_Applier_AIHawk. If you know a bit of Python, you can set it up to apply for hundreds of jobs a day on LinkedIn. Unless you want to tweak its work on the fly, it’s completely automated. The bot, which is available on GitHub, is meant to “balance […]
Workforce.AI’s guest is Geoff Webb, contributing analyst at 3Sixty Insights and author of Center the Pendulum. They talk about new AI tools that simplify the hiring process for candidates — and create headaches for talent acquisition teams. Listen to the full podcast here: Automation for Job Seekers, with 3Sixty Insights’ Geoff Webb
The recent Advisory Services Research published by isolved paints a fascinating and revealing picture of industries in a state of rapid change. Whether those advisory services are being offered by banks, financial advisors or accounting businesses, the pressure to deliver more value, more fully, is clearly visible in the responses. However, it is perhaps the insurance broker industry that is facing the greatest pressure to adapt most rapidly. Brokers often support the insurance advisory needs of small- and medium-sized businesses, in many cases their clients having less than 200-300 employees. Yet as these businesses themselves come under increasing pressure from relentlessly and rapidly changing employee expectations to an explosion in complexity for compliance and legislation, so they in turn are leaning more and more heavily […]
In this episode of PeopleTech, Mark Feffer sits down with Geoff Webb, a contributing analyst at 3Sixty Insights. Together, they explore the evolving perceptions surrounding AI. Are these shifts simply part of the natural growth cycle, or is there something more at play? Tune in as they discuss where AI truly stands today—in both reality and customer perceptions. Listen to the full podcast here: 3Sixty Insights’ Geoff Webb on Changing Perceptions of AI
The Changing Landscape for Small Businesses The last few years have been some of the most tumultuous in living memory, especially for small businesses trying to navigate the effects of the pandemic and a rapidly changing workforce. Generational shifts, technology innovations, and legislative changes have put enormous pressure on business leaders to adapt and respond and much of that pressure has fallen to HR leaders to manage. An explosion in complexity of compliance requirements, changing expectations from the workforce, and a need to move ever faster has left HR departments struggling to stay on top of even day-to-day tasks. As a result, business leaders are leaning more and more heavily on their existing relationship with their insurance broker for help. Brokers Today Insurance brokers often […]
What You Need to Know As businesses grow over time there is a natural tendency to focus investment and innovation on the core, business-critical systems. Whether that’s product design and development, market reach, customer service and support, or even financial management, when there is a clear line between investment and business outcome, that tends to be where the budget goes. HR departments, and their HCM technology systems, are often regarded as non-strategic and operational in nature: important, but not core to the execution of business strategy. More problematic still, HR leaders often struggle to gather the necessary data from disparate and disconnected systems in order to present a compelling business case for additional investment. As a result, HR systems and processes can be left behind, […]
Those Critical First Impressions – Recruitment and Onboarding The recruitment process is the first opportunity that candidate and employer have to size each other up; to see if they are a good fit and to get a sense of how they will work together in the future. Yet many businesses struggle to provide that all-important good first impression during their recruitment activities. Long wait times, overly cumbersome interview processes, and lots of paperwork can leave potential candidates feeling lost, overwhelmed, or simply unwelcome. As a result, employers lose potentially great hires to other businesses often without understanding why. For one U.S.-based non-profit, NLETS, the quest to deliver a better recruitment and onboarding process became the personal mission for new HR Manager, Suzanne Church. NLETS Set […]
What You Need to Know For decades, HR departments have been repositories of vast amounts of employee data. Even so, much of that data’s transformative power has remained locked away due to a lack of resources, operational pressures, and difficult-to-use analytic technology. However, that is changing rapidly. Executive teams understand the direct business impact of better people analytics, and HR teams are under pressure to deliver insights that shape organizational strategy. Still, the best path to delivering the necessary analytics is sometimes obscure, and only some HR and IT teams clearly understand where to start. Data is often housed in many different systems, which may not communicate well or at all. More problematic is a need for more consistency in data across those systems. Data […]