Payroll

3Sixty Insights - Case Study - Thumbnail

Case Study: How UKG Helped RPM Living Enable Employee Experience as the Priority

Posted on by

RPM Living, founded in 2002 in Austin, Texas, is a full-service multifamily property management, investment, and development firm. The company specializes in acquiring, building, and operating multifamily rental communities. Over the years, RPM Living has experienced significant growth. In 2021, the company merged with CF Real Estate Services, expanding its portfolio to 84,000 units across multiple states and increasing its workforce to over 1,800 associates nationwide. RPM Living continues to expand its presence, with over 225,000 units under management in more than 45 submarkets across 30 states. This rapid growth has forced the organization to evaluate its HR technology solutions and overall IT structure. When the company grew from 3,000 to 5,000 employees—partly through acquisition, but also organically—it became an “inflection point,” explains Ahmad Noordin, […]

3Sixty Insights - Case Study - Thumbnail

Case Study Vignette: How isolved Simplified Payroll for QSR Operator Leemar United

Posted on by

What You Need to Know Processing payroll is never easy, but it can be especially fraught when your workforce stretches across multiple states and changes jobs frequently. That’s the situation faced by many companies that run Quick Service Restaurants (QSRs). Primarily described as fast food outlets, these QSR chains face a number of common challenges, such as recruiting, hiring, and retention, while complying with the regulations of the different jurisdictions they serve. Among those companies is Leemar United Group, which operates 26 El Pollo Loco and Farmer Boys restaurants in California, Utah, and Colorado. Like others in the space, Leemar United heavily relies on technology, not only in addressing the details of the business but in its recruiting and workforce management, as well. Compliance is […]

3Sixty Insights - Anatomy of a Decision - Thumbnail

Anatomy of a Decision Vignette: How isolved Strengthened the Onboarding and Payroll Experience for QSR Employees and Customers

Posted on by

What You Need to Know To most Quick Service Restaurant (QSR) customers, front-line workers are the business. Whether it’s by providing quality service or resolving customer issues, they’re the ones who maintain the customer experience. That involves everything from taking orders and maintaining facilities to troubleshooting delivery delays and making sure a customer’s request for “mayonnaise, not mustard” is fulfilled. It follows, then, that QSRs view the employee experience as critical. Because the industry’s wages tend to be low and vary little, workers will switch employers for a minimal raise, slightly better benefits, or a more professional working environment. Combine that with the importance of experience in dealing with the public as well as the business’s operations, and you begin to see why employee experience […]

3Sixty Insights - Research Note - Thumbnail

Research Note: How isolved’s Industry Expertise Enables Quick Service Restaurants to Recruit and Engage an Ever-Changing Workforce

Posted on by

In high-turnover industries like quick service restaurants, employee experience can often be overlooked, as it’s merely a fleeting part of business operations. In the eyes of a busy business owner or restaurant operator, many employees are there one moment and gone the next. What business leaders miss, however, is that employees represent the most powerful resource at their disposal. When it comes to business operations, employees are the primary drivers of retention, performance, and customer satisfaction. For businesses that rely on regular, up-close interactions with their customers, employees are integral to the success of their business. Whether it’s a smile greeting them when they walk in the door, or seasoned professionals who know a menu from front to back, at quick service restaurants (QSRs), workers […]

3Sixty Insights - Analyst Insight -Thumbnail

Analyst Insight: isolved’s Strategic Approach to Sustainable Growth and Outstanding Customer Experiences

Posted on by

I recently attended isolved’s Analyst Summit in Scottsdale, AZ, which gave me the opportunity to gain valuable insights into the company’s strategic direction. I was front and center to witness their commitment to exceptional customer experiences and deliberate, sustainable growth. isolved has been a longstanding customer of 3Sixty Insights, which has provided us visibility into their evolution and strategic long game. This Analyst Insight highlights some of the items covered at isolved’s event, and the company’s journey, marked by thoughtful expansion and unwavering focus on customer success, which stands out in an industry often dominated by aggressive year-over-year growth strategies where the only goal is “revenue.” Legacy and Current Position isolved has carved a unique position in the Human Capital Management (HCM) and Payroll market […]

HRTechChat: How Yutaka Takagi and isolved Are Solving Hiring & Retention Challenges in QSRs

Posted on by

As quick-service restaurants (QSRs) continue to adapt in a post-pandemic world, the challenges of managing a dynamic, high-turnover workforce have never been more complex. In this episode of HRTechChat, 3Sixty Insights’ Geoff Webb sits down with Yutaka Takagi, Principal Product Evangelist at isolved, to explore the fast-paced world of QSRs and how human capital management technology is playing a pivotal role in workforce transformation. With deep insight into the daily realities of QSR operators and managers, Yutaka shares how evolving employee expectations—especially among Gen Z—are reshaping hiring, scheduling, and engagement strategies. He explains how the speed and fluidity of the QSR environment demand not only flexible tools but also a shift in how organizations think about HR: from back-office admin to real-time frontline support. From […]

3Sixty Insights - Market Alert - Thumbnail

Market Alert: SD Worx Expands HCM Suite with Continuous Payroll Technology in Germany

Posted on by

SD Worx, a leading European provider of HR and payroll solutions, has expanded its Human Capital Management (HCM) suite in Germany with the introduction of continuous payroll technology. This marks a significant advancement in payroll processing for small and medium-sized businesses, offering real-time calculations and enhanced automation through SD Worx Buddy, a cloud-based SaaS platform. Key Features of SD Worx Buddy: Core HR – Streamlines employee administration. Time Management – Enables efficient workforce scheduling. Payroll – Delivers continuous payroll processing with real-time calculations. A standout feature of this expansion is continuous payroll technology, which eliminates batch processing and allows employers to make data-driven decisions throughout the payroll cycle. With real-time simulation, forecasting, and instant payroll calculations, businesses gain immediate insight into workforce costs, enabling them […]

3Sixty Insights - Research Agenda - Thumbnail

Research Agenda: Workforce Management 2025

Posted on by

The world has undergone significant changes, and so has the world of work. Influenced by the seismic shifts during the pandemic, the advent of new technologies, and evolving market dynamics, the pressing need to find and retain top talent equipped with the right skills and attributes has never been more urgent. In November 2024, 3Sixty Insights published a benchmark report in collaboration with talent intelligence experts Eightfold. In it, we found that 82% of HR leaders struggle to achieve core alignment within their business and C-suite leadership. Moreover, most workers we surveyed for this report had actively looked for a new job in the last 12-18 months. These workers expressed their discontent at work and their desire to do more and earn more elsewhere. As […]

#HRTechChat: The Evolving Role of Brokers in HCM with Andrea Dumont of isolved

Posted on by

As the role of brokers continues to evolve, they are no longer just insurance providers but strategic advisors helping businesses navigate workforce complexities. 3Sixty Insights’ Geoff Webb sits down with Andrea Dumont, Vice President Channel Marketing at isolved, to discuss how brokers are adapting to meet the changing needs of HR and HCM. With over 20 years of experience in the industry, Andrea shares insights into how brokers are expanding their service offerings, leveraging technology, and strengthening client relationships to provide greater value. She explores the increasing reliance on brokers for strategic business advice, the impact of compliance challenges, and how HR technology plays a central role in delivering long-term success. How are brokers differentiating themselves in a crowded market? What role does trust and […]

3Sixty Insights - Market Alert - Thumbnail

Market Alert: Paychex Sees Synergies and Upmarket Growth Potential in Paycor Acquisition

Posted on by

What Happened Paychex will acquire Paycor HCM – a rival provider of HR, payroll and talent software – for $22.50 per share in an all-cash transaction. That puts Paycor’s enterprise value at some $4.1 billion, and will result in a package of wide-ranging solutions for workforce-related challenges. The acquisition price represents a 21.4% premium over the price of Paycor stocks before the agreement was announced. Headquartered in Rochester, N.Y., Paychex said it will maintain its dividend policy and has obtained financing to support the transaction, which it expects to fund with incremental debt. With over 16,500 workers, Paychex claims more than 745,000 customers in the U.S. and Europe. The company also has a notable presence in HR outsourcing, serving about 2.3 million employees. Paycor, based […]

Harri Blog: 2024 – A Year of Innovation and Impact

Posted on by

2024 has been a year to remember at Harri! We’ve grown in leaps and bounds, rolling out more product innovations than ever before and welcoming some of the biggest names in hospitality into the Harri community. From high-energy conferences to game-changing collaborations, we’ve stayed laser-focused on what matters most: designing and delivering the best frontline-first people platform to power exceptional frontline teams. As the year wraps up, we’re taking a moment to celebrate everything we’ve accomplished together. Here’s a look back at some of the brightest highlights from 2024 — and a heartfelt thank you to everyone who made it all possible. Celebrating Success with the Best in Hospitality This year, we teamed up with some of the biggest names in the business, helping them […]

3Sixty Insights - Monthly Recap - Thumbnail

Monthly Research Recap | December 2024

Posted on by

Recent Research: Market Alert: ADP Closes Gaps and Expands Capabilities with WorkForce Software Acquisition In October 2024, ADP acquired WorkForce Software for $1.2 billion, enhancing its HR software offerings with complementary workforce management solutions. The acquisition strengthens ADP’s capabilities in areas like time and attendance, scheduling, and employee communications, while expanding its reach to enterprise-level customers. This strategic move supports ADP’s growth and innovation, aligning with its mission to deliver dynamic, compliance-focused workforce solutions. Benchmark Report: HR Misalignment Costs You More Than You Think – Here’s Why It Matters A staggering 82% of HR leaders report misalignment between their department and overall business strategies, contributing to a global economic loss of $8.9 trillion annually—9% of GDP. This misalignment impacts employee satisfaction, which sits at just […]

3Sixty Insights - Article - Thumbnail

Rethinking Workforce Strategies: Insights from UKG’s Latest Innovations

Posted on by

3Sixty Insights’ CEO, Nicholas Biron, attended UKG’s Aspire event in Las Vegas last month, and I was fortunate enough to have him share some of his findings and takeaways with me. After looking through some of UKG’s materials, one thing I noticed was how vendors like UKG are trying to help businesses simplify their navigation through the complexities of workforce solutions. For many of them, solutions prioritizing employee wellbeing and operational efficiency are paramount. UKG’s announcements at their 2024 Aspire event highlighted several advancements aimed at transforming the WFM customer experience. From AI-driven compliance tools to global payroll transformations, these solutions underscore the critical role of technology in reshaping the future of work. One of the standout developments is the UKG Bryte AI agents, which […]

3Sixty Insights - Market Alert - Thumbnail

Market Alert: ADP Closes Gaps and Expands Capabilities with WorkForce Software Acquisition

Posted on by

The News The October 2024 acquisition of WorkForce Software affords ADP the opportunity to expand its offerings in HR-related software, take advantage of a respected global support organization and strengthen its product suite even as it offers new capabilities to new and existing markets. On first glance, the transaction appears to position a big fish to down a smaller fish by combining product lines and employees. But in the month since the deal was announced, ADP has said little, if anything, about dramatic changes to its product development and product marketing efforts. If ADP has big changes in mind for either organization and its products, it’s being coy about them. WorkForce will operate as a unit of ADP, at least initially, and its customers can […]

3Sixty Insights - Monthly Recap - Thumbnail

Monthly Research Recap | November 2024

Posted on by

Upcoming Events: HR Executive Webinar: Aligning the Path Forward – How Talent Intelligence Brings HR and Business Strategy Together | December 11th, 2024 @ 1pm Eastern Misalignment between talent strategies and business objectives creates barriers to achieving both employee satisfaction and organizational success. Join us for an exclusive look at new research on the real impacts of HR-business misalignment, featuring insights from industry experts. We’ll explore how AI-driven talent intelligence can bridge these gaps, highlighting real-world examples of companies aligning talent strategies to support broader business goals. Discover how a cohesive approach can transform employee experiences and drive greater organizational impact. Recent Research: Benchmark Report: HR Misalignment Costs You More Than You Think – Here’s Why It Matters A staggering 82% of HR leaders report […]

3Sixty Insights - Article - Thumbnail

isolved’s Comprehensive Approach to Workforce Optimization

Posted on by

More and more businesses today find workforce management, labor productivity, and operational efficiency mandatory for sustaining a competitive advantage. At the same time, though, companies have to juggle the challenges of talent acquisition, compliance, employee engagement, and retention while staying agile and efficient. At their recent Connect customer and partner conference, I was fortunate to sit in on isolved’s showcasing of their new suite of solutions and services, including the People Cloud. The modular platform is designed to streamline HR, payroll, benefits, and talent management functions, providing businesses with a powerful solution to reach the full potential of their workforce. isolved also mentioned that they built this with scalability in mind, giving businesses the flexibility to grow while maintaining seamless connectivity in their workflows backed […]

#HRTechChat: John Sumser on Compensation, Pay Transparency, and the Future of Work

Posted on by

John Sumser, VP of Marketing at Salary.com and a seasoned industry analyst with over 30 years of experience, joins Dylan Teggart for this episode of #HRTechChat. Together, they explore the shifting landscape of compensation and the profound ways pay transparency and AI are shaping the future of work. From his beginnings analyzing the job board industry at the dawn of the internet, John offers a wealth of knowledge on HR technology and the critical role compensation plays in business strategy. In this episode, John shares his unique perspective on key trends transforming the workforce, from navigating an aging labor market to the challenges of integrating vast amounts of data into actionable insights. With a thoughtful approach to ethics, technology, and innovation, John provides listeners with […]

#HRTechChat: Unlocking Behavioral Insights Through AI with Ben Mones of FAMA

Posted on by

Ben Mones, CEO and Founder of FAMA, joins Dylan Teggart for this episode of #HRTechChat to discuss the evolving landscape of AI in HR technology and talent assessment. With over a decade of experience leading FAMA, a company dedicated to providing behavioral insights through digital footprints, Ben shares his journey from launching FAMA via an accelerator program to becoming a leader in the field. He recounts the company’s origin story, inspired by an incident of workplace misconduct, and discusses FAMA’s role in helping employers identify potential risks through online behavior analysis. Ben and Dylan explore the broader trends shaping HR tech, including the increasing sophistication of AI procurement processes, the impact of societal movements on hiring practices, and the challenges of integrating AI into decision-making […]

3Sixty Insights - Benchmark Report - Thumbnail

Benchmark Report: HR Misalignment Costs You More Than You Think – Here’s Why It Matters

Posted on by

Misalignment with Business Strategy among 82% of HR Leaders Leads to Trillions in Annual Losses Executive Summary This report, created by 3Sixty Insights in collaboration with Eightfold AI, explores the misalignment between HR leaders and business strategies and the short-term and long-term issues that result from it. 3Sixty Insights partnered with Eightfold to deploy two surveys: An HR Leader Survey taken by 500 HR leaders, VP level and above, at companies with 5000+ employees across six countries. An Employee Survey including/covering 1200 respondents who are employed full or part-time across six Our findings show a high recurrence (82%) of misalignment in businesses where HR departments are not in lockstep with the overall business. This was exemplified primarily in three areas: Business strategy development and execution […]

3Sixty Insights - Blog - Thumbnail

The Link Between Financial Wellness and Employee Performance

Posted on by

Roughly 60% of Americans reported living paycheck to paycheck in 2024. These numbers are unsettling, especially given their consistent growth. But it also means nearly two-thirds of the U.S. workforce could face a financial crisis over something as simple as a flat tire. The downstream effects of this are not just confined to workers. They also impact the performance of the businesses they work for. If you’re stressing about finances, you show up to work distracted and overwhelmed before the workday even starts. In response to this issue, companies like DailyPay and Chime are taking innovative approaches to addressing financial wellness in the workplace. Their focus isn’t just on providing financial education but on creating actionable tools that empower employees to manage and improve their […]