Featured Research

3Sixty Insights - Case Study - Thumbnail

Case Study: How MacLean-Fogg Used Quantum Workplace to Create a Thriving culture

Posted on by

What You Need to Know For manufacturers, building a highly engaged and high-performing workforce is a business imperative. When both are strong, output, retention, and results follow. However, hearing from and gathering feedback from this kind of workforce can be difficult since employees are not at a desk with consistent access to email and the internet for a standard 8-hour workday. This can make it challenging to obtain honest, anonymous, high-quality feedback, which in turn makes it harder to tackle issues related to turnover, culture, and compliance. MacLean-Fogg, a family-owned precision manufacturing company with roughly 2,100 employees across multiple facilities, faced exactly this problem before partnering with Quantum Workplace. What followed was a vendor switch that triggered a wholesale transformation of the company’s approach to […]

3Sixty Insights - Benchmark Report - Thumbnail

Benchmark Report: State of HR Compliance 2026 – Benchmark Findings on Confidence, Complexity, and the AI Effect

Posted on by

EXECUTIVE SUMMARY Across a survey of 500 U.S. professionals involved in HR and HR-related decision-making, organizations report strong confidence in their ability to manage HR compliance. Nearly three-quarters of respondents say they’re satisfied with how well their organization stays on top of compliance requirements, and overall sentiment regarding HR performance and organizational health remains positive. Still, this confidence masks a growing tension. Over the past two years, more than half of respondents (71%) say their HR compliance needs have increased, and nearly one in four report that keeping up with compliance has become harder. This disconnect between perceived readiness and rising complexity reflects a familiar risk management challenge. Organizations are effectively managing the compliance issues they can see, while new risks emerge in less visible […]

Infographic: Behavioral Signals in Hiring – How Fama Helps Identify Misconduct Before Day One

Posted on by

This infographic outlines the rising risk of workplace misconduct and the growing limitations of traditional hiring methods in identifying it. With misconduct rates increasing year over year and even small incidents driving significant impacts on productivity, retention, and culture, organizations need more proactive approaches. Fama addresses this gap through AI-driven social media screening that analyzes behavioral signals from candidates’ digital footprints, enabling early detection of potential risks. As digital natives make up an increasing share of the workforce, online behavior becomes a critical input in hiring decisions. The approach is reinforced by strong ethical and compliance safeguards, positioning a combined model of AI insights and human judgment as essential for improving hiring accuracy and protecting organizational integrity.  

3Sixty Insights - Article - Thumbnail

How Social Media and Behavioral Insights Are Helping Employers Detect Misconduct Before Day One

Posted on by

All business leaders have been there: a candidate looks great on paper, so you invest in hiring them, but once on board, they fail to meet expectations. 50% of today’s workers are digital natives, and with this number expected to increase to 75% over the next five years, most organizations still rely on outdated screening methods—résumés, interviews, and post-offer background checks—that are ill-equipped to capture behavioral red flags that often appear online but not on paper. From disclosing company information to violating safety protocols to harassing others, new hires with less visible issues, such as intolerance, tardiness, or substance abuse problems, can misalign with company policies or culture, jeopardizing your team’s productivity or your brand image. In-person interviews can fall short when you need to […]

3Sixty Insights - Analyst Insight -Thumbnail

Analyst Insight: California Labor Laws and Compliance: Burden, Benchmark, or Competitive Advantage?

Posted on by

In more than one phone call with customers, vendors, or other analysts in the HR technology industry, I’ve heard the claim that it’s hard to do business in the state of California. According to these conversations, the state is riddled with unnecessary compliance requirements, too many hoops to jump through, a mountain of litigation risk, and constant rule changes. Business groups frequently cite labor and wage compliance requirements as part of a broader, burdensome business environment. So I decided to take a look. Is the situation in California really as out of control as people claim? Fact vs. Fiction To start, there is a significant kernel of truth behind these claims, especially when compared to the rest of the United States. California’s 2026 statewide minimum […]

#HRTechChat: David Edwards on the “Last Mile” from Data to Decisions

Posted on by

In this episode of #HRTechChat, Nicole Roberts (Senior Analyst & Advisor, 3Sixty Insights) is joined by David Edwards—strategic workforce planning practitioner, advisor, and author of The Strategic Workforce Planning Handbook—for a candid conversation about the gap between SWP theory and the messy reality of execution. David explains why strategic workforce planning still suffers from an identity crisis (too many definitions, too many expectations), and why organizations keep getting trapped in short-term thinking that freezes out long-term capability building. Together, they unpack why chasing “perfect data” can be just as risky as oversimplifying, and why the real skill leaders need—especially as AI accelerates planning inputs—is judgment: knowing what’s decision-grade, what matters most, and what to do next. The conversation also tackles the evolving role of managers, […]

#HRTechChat: Aman Kaur-Shaik on Why AI Adoption in HR Starts with Knowledge, Data, and Culture

Posted on by

In this episode of #HRTechChat, Dylan Teggart speaks with Aman Kaur-Shaik—HR Director at Nutrien, member of the 3SixtyInsights Global Executive Advisory Council, and a 2024 Global Top 100 HR Executive—about what it really takes for organizations to adopt AI successfully. Aman explains why the biggest barrier to AI adoption isn’t the technology itself, but the environment organizations have built around it. From fragmented knowledge bases and outdated policies to inconsistent data and unclear guardrails, many HR teams are trying to layer advanced AI tools on top of systems that were never designed for them. Together, they explore why the hype around AI is beginning to settle, how HR leaders can move from experimentation to practical adoption, and why starting with strong knowledge management and data […]

Infographic: California Compliance – What’s the Difference and Why It Matters

Posted on by

California is increasingly operating under labor structures that require employers to manage compliance with far greater precision than federal standards alone. Higher minimum wages, daily overtime thresholds, and strict meal and rest break requirements mean compliance is no longer just a policy exercise, it is a direct payroll and operational consideration. Missed breaks and improperly tracked time can create immediate financial exposure, while daily overtime rules require more intentional workforce scheduling. For organizations expanding into or operating within California, compliance readiness now depends on accurate timekeeping, disciplined payroll execution, and HR infrastructure capable of supporting these elevated regulatory expectations.  

#HRTechChat: Do More With Less Is Breaking Managers (and What to Do About It) — with JD Dillon

Posted on by

In this episode of #HRTechChat, Dylan Teggart is joined by JD Dillon—advisor, speaker, and author of The Modern Learning Ecosystem—to unpack the “do more with less” reality shaping work in 2026 and why managers are taking the brunt of it. JD explains how constant change, unclear AI mandates, and shrinking labor budgets are pressing frontline and middle managers from both sides—corporate demands on one side, team needs on the other. Together, they explore why traditional leadership development isn’t meeting the moment, why “engagement” is losing meaning as a guiding metric, and what actually helps organizations adapt when disruption hits. JD makes the case that if you’re going to prioritize one investment in the employee experience, make it managers—by giving them time, clarity, and permission to […]

3Sixty Insights - Spotlight Solutions - Thumbnail

Solution Spotlight: Verto and the AI Thought Partner — Empowering the Accidental Project Manager in a Do-More-With-Less Era

Posted on by

Across the UK public sector, local councils, and the NHS, organizations are facing increasing pressure to deliver more complex programs under tighter budgets. Transformation initiatives are expanding, transparency requirements are growing, and expectations for measurable outcomes have never been higher. Yet many of the individuals responsible for driving this work are not formally trained project managers. They are policy leaders, clinicians, service owners, and operations specialists who were chosen because they understand the work better than anyone. The team at Verto has begun to commonly refer to these individuals as accidental project managers. The term does not imply a lack of capability; they are often the most knowledgeable and trusted people available. What they typically lack are the structured frameworks, repeatable workflows, and strategic lenses […]

#HRTechChat: The Economics of HR – Speaking the Language of Business with Maria Scarangella

Posted on by

In this episode of #HRTechChat, Nicole Roberts is joined by Maria Scarangella to tackle one of the most persistent challenges facing HR today: proving business value in a climate defined by cost pressure, efficiency mandates, and heightened executive scrutiny. Drawing on her 37-year career at GEICO—including leadership of a $2.5B P&L—and her current work building Marstella, Maria explains why HR risks losing its strategic seat when it speaks only in HR metrics instead of business outcomes. Together, they explore how quantifying the true cost of hiring, onboarding, training, and turnover can fundamentally change executive decision-making—from smarter workforce planning to more targeted investments in technology and development. Maria outlines why “a lot” is not a number, how lifecycle cost visibility creates accountability across leaders, and why […]

#HRTechChat: Jeff Smith of 15Five on Building Better Managers in the Age of AI

Posted on by

In this episode of #HRTechChat, Nicole Roberts sits down with Jeff Smith, COO of 15Five, to unpack what it really takes to build better managers in an era of AI, constant change, and overflowing HR to-do lists. A psychologist by training with deep R&D and product experience, Jeff brings a rare lens on how organizations can redesign systems, expectations, and technology to truly support people leaders—not just measure them. They dig into the mounting pressure on HR and managers, the shift from “HR owns all people issues” to shared accountability, and why management has to be treated as a daily practice, not a one-time promotion. Jeff explains how tools like 15Five and Kona AI can turn everyday one-on-ones into continuous performance data, simplify review cycles, […]

3Sixty Insights - Case Study - Thumbnail

Case Study Vignette: Amdocs Streamlines Contingent Workforce Operations through Papaya’s Contingent OS

Posted on by

Partnering with experts who can help you reach and stay ahead of technological advances is a must in today’s world. Amdocs Limited provides such expertise by managing information technology (IT) services in different disciplines, ranging from designing and optimizing networks for telecommunications customers such as Bell Canada, AT&T, T-Mobile, Telefonica and Claro to providing content adjustments to movies and series for customers like Netflix. The multinational corporation acquires 4-6 companies each year, and Shachar Teper, who heads Amdocs’ department of business services and procurement, is in charge of the technology services that Amdocs acquires in order to support projects. “What I am purchasing is two major products,” Teper explains. “There’s the time and materials (T&M), which is the resources based on time and material that […]

3Sixty Insights - Video - Thumbnail

Video: Risk to Retention: How Strategic Background Screening Drives Trust, Safety, and Talent Retention

Posted on by

  In this video, 3Sixty Insights Principal Analyst Dylan Taggart shares key findings from our research note, “Risk to Retention: Background Screening as Strategy.” Discover how modern background screening is evolving from a compliance task into a strategic tool that shapes candidate experience, organizational trust, safety culture, and talent retention. Dylan highlights insights from Mitratech and its clients, including WillowBridge Property Company, showing how technology and human judgment work together to streamline processes, reduce administrative burden, and improve HR effectiveness. Learn how transparency, fairness, and strategic screening can strengthen your organization’s culture, reputation, and competitive advantage in today’s high-turnover, highly regulated environment. Watch to learn: How background screening influences first impressions and candidate confidence The role of screening in safety and public trust How technology […]

3Sixty Insights - Analyst Insight -Thumbnail

Analyst Insight: ADP Innovation Day 2025

Posted on by

It’s not often I get to take the subway to an HR tech meeting. Fortunately for me, ADP’s early September 2025 Innovation Day on Central Park South was a short ride away from my home in Brooklyn. This private session brought together HR technology analysts, along with ADP partners and clients for an in-depth review of ADP’s strategic vision and technology roadmap. Throughout the day, executives, including President and CEO Maria Black and Sreeni Kutam, President of Global Product & Innovation, shared stories on topics such as innovation, artificial intelligence, and global payroll. While this event was intended to update analysts on ADP’s products and technology, it also served a dual purpose for ADP to address current topics. These included using multiple AI/LLM agents for […]

3Sixty Insights - Case Study - Thumbnail

Case Study: Hosparus Health Gains Efficiency, Elevates Employee Experience Through Dayforce

Posted on by

Founded over 40 years ago by volunteers to provide hospice and palliative care to children, adults, and veterans in Kentucky and Southern Indiana, Hosparus Health is a nonprofit provider of holistic care, veteran care, lung care management, and pet therapy. Its programs allow older patients to stay in the homes they know and love while receiving care, and younger patients are kept comfortable and free of pain while their families receive much-needed counseling and support. Hosparus Health cannot afford to miss its own mission-driven moments by dealing with time-consuming tasks such as processing payments for its nearly 750 employees across the organization’s nine locations. Lacking the budget of larger for-profit organizations, Hosparus Health sought to invest in an affordable yet capable human resources management solution. […]

3Sixty Insights - Case Study - Thumbnail

Case Study: From CFO to Accidental HR Leader – How isolved Turned One SMB Manager Into a Thriving HR & Payroll Organization

Posted on by

Introduction Many small and medium-sized businesses depend on their financial leaders to handle HR and other administrative tasks, regardless of their background and expertise. This includes roles like CEO, CFO, and Controller — often ones that have little experience or training in matters related to recruiting, hiring, and managing the workforce, yet oversee the company’s talent acquisition and management. In such situations, the workforce gets short shrift. HR-related issues receive only the time they require, not the time they need. Despite the manager’s best intentions, areas like engagement, workplace culture, and performance management fall by the wayside. Since spending time on HR means less time for budgeting, forecasting, taxes, and compliance, the manager’s core function suffers as well. This can hurt the company, especially as […]