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Case Study: How UKG Helped RPM Living Enable Employee Experience as the Priority

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RPM Living, founded in 2002 in Austin, Texas, is a full-service multifamily property management, investment, and development firm. The company specializes in acquiring, building, and operating multifamily rental communities. Over the years, RPM Living has experienced significant growth. In 2021, the company merged with CF Real Estate Services, expanding its portfolio to 84,000 units across multiple states and increasing its workforce to over 1,800 associates nationwide. RPM Living continues to expand its presence, with over 225,000 units under management in more than 45 submarkets across 30 states. This rapid growth has forced the organization to evaluate its HR technology solutions and overall IT structure. When the company grew from 3,000 to 5,000 employees—partly through acquisition, but also organically—it became an “inflection point,” explains Ahmad Noordin, […]

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Research Note: The Path to Transformative People Analytics – How WPS Health Solutions transformed their employee experience with UKG

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What You Need to Know For decades, HR departments have been repositories of vast amounts of employee data. Even so, much of that data’s transformative power has remained locked away due to a lack of resources, operational pressures, and difficult-to-use analytic technology. However, that is changing rapidly. Executive teams understand the direct business impact of better people analytics, and HR teams are under pressure to deliver insights that shape organizational strategy. Still, the best path to delivering the necessary analytics is sometimes obscure, and only some HR and IT teams clearly understand where to start. Data is often housed in many different systems, which may not communicate well or at all. More problematic is a need for more consistency in data across those systems. Data […]

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Research Note: Clif Bar Steadily Improves Organizational Agility via Innovation in Payroll, Employee Mobility, and More With the Help of UKG

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What You Need to Know As reported by Forbes magazine and strongly suggested by 3Sixty Insights’ investigation, the pandemic has shifted the focus from where employees work to how they work while eliminating borders between companies, people and countries (3Sixty Insights BWSRN2211 – “Choose Your Own Adventure: Returning to the Workplace, Protecting the Employee Experience,” January 2022). Employee mobility has become a competitive advantage and necessity for any employer currently operating internationally or hoping to do so. Ideally, the organization aspiring to install an operational framework to support a borderless workforce will marshal, potentially, a broad spectrum of software for human capital management (HCM). As mundane as they may be, however, tools to comply with a widely varying regulatory landscape, along with an efficient payroll […]

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Case Study: Core-Mark International Empowers Its People with Centralized HR Operations Powered by UKG

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Organizations employing thousands in staff and spanning thousands of miles in geographic footprint face a dilemma in human capital management. There is no way, really, for a centralized HR function to enjoy absolute, full command and control of every people-related nuance and idiosyncrasy at play at such a company’s many locations, let alone oversee everything from afar, back at headquarters. This should never be the goal anyway. Hardworking staff closest to the action always are in the best position to understand the day-to-day. This report explores an example. A large, dispersed company, Core-Mark International has long operated competitively as a decentralized organization. Even so, Core-Mark wanted greater centralization of HCM—not to exercise unnecessary control over the company’s many locations in North America (which were doing […]