3Sixty Insights - Analyst Insight

Analyst Insight: Strategizing for High-Volume Hiring Success

What You Need to Know Many larger organizations with customer service and support roles are in the practice of hiring hundreds or even thousands of positions a year – even more for those with high-volume seasonal needs such as retail, warehouse and delivery services. Other industries also prone to high-volume hiring needs, such as healthcare and commercial air travel, are constantly fighting the competition for in-demand, highly specialized talent. But traditional hiring practices for high-volume hiring can add unnecessary steps to the application and screening processes for roles that may only have basic candidate prerequisites, while the sheer volume of applicants could clog candidate review and interview processes. In addition, a lengthy time-to-offer may mean missing out on candidates who are applying to multiple companies […]

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benefitsPRO – Getting leaders to think differently about talent

Although history contests the attribution of this quote to Albert Einstein, I think we can all agree there is no doubt in the essence of its truth: “Insanity is doing the same thing over and over again and expecting different results.” Yet even with the lessons learned during the pandemic, many managers are applying the exact same hiring criteria that they did before: What technical skills does the external or internal candidate possess? How many years of experience do they have? Did they graduate from a prestigious university? It’s practically painful to watch the same tired tactics applied, knowing the outcomes will not be better. The pandemic redefined the workforce During the pandemic, over 20 million jobs were eliminated during a two-month period in 2020. […]

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