Monthly Research Recap | July 2022

Latest Research:

Anatomy of a Decision: UKG’s Winning of DAC Group’s Business Proves That Client Success Begins Well Before the Sale

This anatomy of a decision examines what led global marketing agency DAC Group to select UKG over the employer’s now-previous provider, Ceridian, as well as ADP and SAP SuccessFactors. A member of 3Sixty Insights’ Global Executive Advisory Council, DAC’s Global Leader of Human Resources Karam Tawfiq takes a deep dive into why, ultimately, “white glove of white glove” service led him to choose UKG for DAC’s needs in HCM. His experience with UKG demonstrates 3Sixty Insights’ contention that customer success begins before the sale and helps software-as-a-service vendors differentiate themselves from the competition.

 Upcoming Events:

 isolved Connect | September 6 – 8, 2022

Join 3Sixty Insights Co-Founder and Director & Principal Analyst Brent Skinner as he speaks at the upcoming isolved Connect user conference in Nashville, Tennessee September 6 – 8, 2022. Register on the isolved Connect website:

 HR Technology Conference & Exposition | September 13 – 16, 2022

Join 3Sixity Insights Brent Skinner as he presents on day 2 of the upcoming Inspire HR conference October 5 – 7 2022 in Nashville, Tennessee. Inspire HR | October 5 – 7 2022

Join the 3Sixty Insights team as they attend the upcoming HR Technology Conference & Exposition | September 13 – 16, 2022 at the Mandalay Bay in Las Vegas.

Recent Articles:

The Opaqueness of Corporate Culture

In his new blog post, our in-house fintech expert Craig Himmelberger takes aim at the idea that corporate culture today is any less opaque to outsiders than it was in decades’ past. He disagrees with the central premise of Phillip Coggan’s recent Bartleby column, at The Economist—i.e., that corporate cultures are in fact becoming any more discernable. “Only employees instinctively know the difference between ‘do as I say’ platitudes and ‘as I do’ realities, though they rarely say it out loud until they quit,” writes Craig, who laments businesses’ perpetual quandary: the importance of corporate culture and our inability to measure its net present value for future organizational success.

 Why Use Analytics to Manage Your Sales Process?

Having robust sales analytics would not only give you the associated reporting required to run your business, but it would also uncover some of these latent issues that are not apparent to the naked eye. Once they can be uncovered, you can then create the associated solution. This would lead to greater levels of prediction and prescription in your talent management strategy.

 The Launch of Zuora Secure Data Share for Snowflake Is Only Logical

The ZEOs (a.k.a. Zuora’s employees) have imagined that future and taken advantage of their lead in revenue recognition to partner with Snowflake for the analysis part of things. Even were you to succeed in porting all your disparate revenue system data into one coherent view, you would forever remain hostage to each individual data source and its evolution and spend a lifetime tweaking the feeds.

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