As part of a multi-pronged effort to revitalize and reinvigorate its employer culture, University of Phoenix overhauled and reimagined its approach to performance management. The result was to replace annual reviews with quarterly check-ins and overall positivity under the aegis of an internal program named Everyday Performance Development. After giving the new approach a shot with SAP SuccessFactors, the institution’s existing provider at the time, Vice President of Talent Management Jeff Andes ultimately found significant success with Betterworks.
