Talent Management

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Research Agenda: Workforce Strategy, HR Enablement & HR Technology in an AI-Augmented World

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Analyst Overview Nicole brings more than 20 years of senior HR leadership experience, including serving as Chief People Officer and the first HR executive at several high-growth, private-equity–backed, and multi-site organizations. She has built HR functions from the ground up, led organizations through Mergers and Acquisitions (M&A) and rapid scaling, and evaluated, selected, and implemented a wide range of HR technologies as a buyer. She specializes in helping HR leaders translate workforce data into clear, executive-ready narratives that resonate with CEOs, CFOs, and private-equity stakeholders. In addition to her executive experience, Nicole serves as faculty with the Human Capital Institute, where she teaches courses in strategic workforce planning, talent acquisition, HR business partnering, change management, and leadership development. This work provides deep insight into the […]

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Analyst Insight: From Skill to Practice – Why Manager Enablement Is Becoming HR’s Most Critical System Design Challenge

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In a recent HRTechChat podcast conversation with Jeff Smith, PhD, COO of AI-powered performance management platform 15Five, a consistent theme emerged: the future of performance management and manager enablement will not be driven by more training, frameworks, or one-time interventions. It will be driven by system design that reinforces behavior continuously, in the flow of work. As HR teams face unprecedented pressure, from AI disruption and capacity constraints to escalating expectations placed on managers, traditional approaches to performance and leadership development are no longer sufficient. What organizations need now are mechanisms that turn expectations into daily practice, supported by technology that helps provide real-time feedback and augments human judgment rather than replacing it. Key Insights from the Conversation 1. HR Is at the Center of […]

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Analyst Insight: What Makes a Certified Great Place To Work Company

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Many careers pages today seem to carry a badge: “Great Place To Work Certified.” But to the job market, what does it typically signal, and where does it fall short? As an analyst engaging with HR leaders, employees, and HR tech vendors, it seems like Great Place To Work certification is seen less as the sole indicator of a “good company” and more as part of a body of evidence that includes retention statistics, internal mobility metrics, cultural trends, and employee feedback initiatives. Taking a Closer Look Great Place To Work (GPTW) is a workplace culture consultancy that has spent over 30 years researching employee experience and positioning itself as a global authority on workplace culture. GPTW says more than 10,000 companies across 60 countries […]

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Video: Executive Turnover Is Disrupting Business – Here’s How to Keep Momentum

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In this video Nicholas Biron explores the rising challenge of short executive tenures, now averaging around 18 months, and how this trend disrupts organizational strategy, marketing plans, and product execution. Drawing on research and firsthand observations, Nicholas emphasizes the importance of leadership retention and institutional knowledge for business success. He cautions that frequent executive changes can stall momentum, create strategic uncertainty, and ultimately hinder organizational growth.

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Analyst Insight: California Labor Laws and Compliance – Burden, Benchmark, or Competitive Advantage?

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In more than one phone call with customers, vendors, or other analysts in the HR technology industry, I’ve heard the claim that it’s hard to do business in the state of California. According to these conversations, the state is riddled with unnecessary compliance, too many hoops to jump through, a mountain of litigation risk, and constant changes to the rules. Business groups frequently cite labor, wage, and climate regulations as part of a broader, burdensome business environment. So, I decided to take a look. Is the situation in California really as out of control as people claim? Fact vs Fiction To start, there is a significant kernel of truth behind these claims, especially when compared to the rest of the United States. California’s 2025 statewide […]

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California Labor Laws and Compliance: Burden, Benchmark, or Competitive Advantage? | Perception, Future Trends, and the Role of HR Tech

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Part 3 of 3: Perception, Future Trends, and the Role of HR Tech In this final installment, we shift from diagnosis to implications. After situating California within the US and global context, we’ll explore why the “impossible to operate” narrative persists and how HR technology can transform high-compliance environments into lasting advantages. High wages, aggressive enforcement, litigation exposure, and complex rules do create real operational friction, and business-oriented groups consistently highlight these burdens. But in practice, part of this also stems less from irrational rules but more from the collision of California’s modern workforce standards with outdated, under-resourced HR teams and fragmented systems. For many companies, these laws and their internal resources are like oil and water. Multi-jurisdiction employers face friction, especially if their HR […]

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California Labor Laws and Compliance: Burden, Benchmark, or Competitive Advantage? | Global Context & Real-World Impacts

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Part 2 of 3: Global Context & Real-World Impacts Having established California as a state with high compliance standards in the US, this second installment broadens the perspective to a global context. We’ll compare California with similar economies and analyze how its policies impact workers and employers in real-world situations. How Does California Compare Globally? Compared to other major Western economies, California is much less extreme. To start, most of these countries already have many of these workplace laws in place, but also have unique nuances. In Canada, the American concept of “at-will employment” is not recognized and broadly considered illegal. Unlike in the US, where employment can be terminated at any time for any legal reason, Canadian employers are required to provide proper notice […]

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California Labor Laws and Compliance: Burden, Benchmark, or Competitive Advantage? | Myths, Realities, and US Benchmarks

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Part 1 of 3: Myths, Realities, and US Benchmarks In more than one phone call with customers, vendors, or other analysts in the HR technology industry, I’ve heard the claim that it’s hard to do business in the state of California. According to these conversations, the state is riddled with unnecessary compliance, too many hoops to jump through, a mountain of litigation risk, and constant changes to the rules. Business groups frequently cite labor, wage, and climate regulations as part of a broader, burdensome business environment. So I decided to take a look. In this opening installment, I outline the context: Is California’s situation truly as dire as they say? Why do so many executives say that California presents challenges for employers, and what does […]

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Council Guest Post: HR Transformation – Developing Talent and Skills for the Future

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Preparing the Workforce for Future Challenges and Opportunities Introduction In today’s rapidly evolving world, organizations must continually adapt to stay competitive. To do this successfully, they need to focus on developing talent and skills that will prepare their workforce for future challenges and opportunities. In my experience transforming HR, I have seen firsthand the importance of a strategic approach to talent development and skill building. Let’s explore on how organizations can achieve this goal. Understanding the Future of Work To effectively develop talent and skills for the future, it is essential to understand the changing nature of work. Technological advancements, globalization, and demographic shifts are reshaping the workforce landscape. Jobs that once required manual labor are now being automated, and new roles are emerging that […]

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Workday VNDLY Is Defining the Future of Total Workforce Management

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At its town hall yesterday, Workday outlined a clear strategic shift for VNDLY, its vendor management system that helps organizations manage external or contingent workforces (contractors, freelancers, etc.). VNDLY is being revamped from a traditional vendor management system into an AI-enabled “control plane.” Admittedly, I was unfamiliar with this term, but a ‘control plane’ serves as the brain of an enterprise system or systems. It sits above tools a system may have for HR, payroll, ATS, etc, to interpret that data, apply policies, and orchestrate actions through AI and automation. Kind of like a conductor for your HR tech orchestra. Led by Mariana Santiago, John Adkins, Hannah Atkins, and Stephen Middleton, the session highlighted Workday’s VNDLY as a key piece of the company’s wider agentic […]

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AT&T’s Market-Based Culture Shift and What It Reveals About the Future of Work – Part 2 of 2

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AT&T’s Market-Based Culture Shift and What It Reveals About the Future of Work Part 2 of 2: What It Means for the Job Market, HR Leaders, and the Future of Performance Management Editors note: This is the second part of a two part series on this topic. For the first part, you can find it here [hyperlink]. In my first installment of this series, I broke down AT&T CEO John Stankey’s memo to employees and what it reveals about the company’s shift toward a market-based culture — one focused on competition, accountability, and performance metrics. In this follow-up, I explore how that shift fits within today’s job market and what it means for HR and leadership. Is This What the Modern Job Market is Asking […]

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eightfold.ai Article: Why Only 1 in 5 HR Leaders Has a Say in Their Company’s AI Strategy

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HR’s role is shifting from improving talent acquisition and management processes,  to helping lead organizational transformation. AI is reshaping HR’s function, but limited budgets make agility and strategic alignment essential for successful adoption of new technologies and practices. To succeed, HR leaders must assess their organization’s readiness for change, surface hidden workforce capabilities, and guide adoption with confidence. If you’ve been in HR for a while, you probably remember the days when your entire system lived in a spreadsheet — and if you don’t, consider yourself lucky. Today, HR technology has advanced significantly, but with that progress comes complexity. The average organization now manages 15 to 20 different HR tools and tech systems. With so many tools and limited budgets, you’re likely facing a critical […]

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Video: Risk to Retention: How Strategic Background Screening Drives Trust, Safety, and Talent Retention

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  In this video, 3Sixty Insights Principal Analyst Dylan Taggart shares key findings from our research note, “Risk to Retention: Background Screening as Strategy.” Discover how modern background screening is evolving from a compliance task into a strategic tool that shapes candidate experience, organizational trust, safety culture, and talent retention. Dylan highlights insights from Mitratech and its clients, including WillowBridge Property Company, showing how technology and human judgment work together to streamline processes, reduce administrative burden, and improve HR effectiveness. Learn how transparency, fairness, and strategic screening can strengthen your organization’s culture, reputation, and competitive advantage in today’s high-turnover, highly regulated environment. Watch to learn: How background screening influences first impressions and candidate confidence The role of screening in safety and public trust How technology […]

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Guest Podcast: Up Next @ Work, Episode 5 with Dylan Teggart of 3Sixty Insights

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In this episode, Up Next @ Work host Kate Achille sits down with Dylan Teggart, Principal Analyst at 3Sixty Insights, to discuss the state of the employee experience in 2024. Taking a socio-political lens to what’s most often seen as an HR issue, Kate and Dylan consider what factors most influence engagement rates in today’s workplaces and what employers can do to understand and improve the connection to their workforce. This conversation also serves as a preview of Dylan’s forthcoming research on building the employee experience from a workforce management perspective.

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Research Note: Risk to Retention – Background Screening as a Strategy

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Why forward-thinking HR leaders are reimagining background checks with technology to enhance candidate experience, reduce risk, and strengthen employee retention. Executive Summary Background screening has grown to shape candidate experience and signal organizational culture, just as much as it ensures compliance and protects against risk. Having shifted from a mere compliance safeguard to a strategic element of talent management, when done well, screening builds candidate trust, promotes a safe workplace, and enhances employee retention. The future of background screening will be shaped by regulatory expansion, tighter integration of technology, and increasing candidate expectations for fairness and transparency. Companies that strike a balance between compliance and culture, leverage technology without compromising human judgment, and prioritize candidate trust, will not only reduce risk but also gain an […]

Amplify Your Signal with Nicole Roberts

Amplify Your Signal | Nicole Roberts Podcast

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Amplify Your Signal, hosted by Nicole Roberts, is a podcast dedicated to elevating the voices of job seekers, professionals in transition, and individuals navigating career shifts. Each episode dives into the human side of career journeys — beyond résumés and job titles — to explore resilience, determination, and the drive to succeed. Through personal stories, expert interviews, and actionable advice, Nicole gives listeners a behind-the-scenes look at what it takes to pivot careers, embrace change, and find opportunities that align with their passions. Topics range from leveraging LinkedIn and networking to understanding hiring trends, leadership, and the future of work. Whether you’re in between roles, considering a major career move, or simply looking for inspiration to take the next step, Amplify Your Signal offers motivation, […]

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Case Study: From CFO to Accidental HR Leader – How isolved Turned One SMB Manager Into a Thriving HR & Payroll Organization

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Introduction Many small and medium-sized businesses depend on their financial leaders to handle HR and other administrative tasks, regardless of their background and expertise. This includes roles like CEO, CFO, and Controller — often ones that have little experience or training in matters related to recruiting, hiring, and managing the workforce, yet oversee the company’s talent acquisition and management. In such situations, the workforce gets short shrift. HR-related issues receive only the time they require, not the time they need. Despite the manager’s best intentions, areas like engagement, workplace culture, and performance management fall by the wayside. Since spending time on HR means less time for budgeting, forecasting, taxes, and compliance, the manager’s core function suffers as well. This can hurt the company, especially as […]

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Analyst Insight: From HR Burden to Business Growth – Why SMB CFOs Need Modern HR Solutions to Drive Workforce Strategy

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For most small and mid-sized businesses, the idea of having a dedicated Human Resources department, let alone a full-time HR specialist, feels like a luxury. Budgets are tight, margins are slim, and every hire must contribute directly to growth or business operations. That’s certainly not ideal, but it is a reality that forces many business owners to assign HR-related tasks—like payroll, benefits administration, and compliance—to someone who’s already an employee, perhaps the CFO, a trusted financial manager, or even the office administrator. It makes sense: If someone’s already managing the likes of accounts payable, taxes, and budgets, why not have them process payroll and administer benefits as well? But there’s a rub: Such arrangements can burden those involved with responsibilities that are outside their training, […]