Dylan Teggart
Principal Analyst
dteggart@3sixtyinsights.com

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Dylan Teggart is a Principal Analyst at 3Sixty Insights, specializing in Human Capital Management (HCM) and Workforce Management (WFM). Dylan’s expertise lies in understanding how technology impacts workforce engagement, retention, and overall business productivity. He is passionate about addressing modern workforce challenges and redefining how we work by breaking the traditional role of the “9-5” job. Whether it’s through workplace optimization, leveraging AI, or experimenting with flexible work models, Dylan is always interested in hearing what's new and different in the world of work. His key contributions at 3Sixty Insights have included instrumental work in our 2024 benchmark report with Eightfold, exploring the misalignment between HR leaders and the C-suite, as well as numerous other articles, reports, and thought leadership. Dylan is also one of the primary hosts of 3Sixty Insight’s HRTechChat podcast and has appeared as a guest on podcasts such as Up Next @ Work and PeopleTech. As part of his 2025 research agenda, Dylan is investigating the long-term impacts of AI, workforce dynamics, talent management solutions, and the future of work beyond the traditional 40-hour week. His forward-looking research equips businesses with the knowledge needed to stay competitive. Before joining 3Sixty Insights, Dylan held positions at UKG and Dayforce, and is an alumnus of New York University.
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Case Study: How UKG Helped RPM Living Enable Employee Experience as the Priority

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RPM Living, founded in 2002 in Austin, Texas, is a full-service multifamily property management, investment, and development firm. The company specializes in acquiring, building, and operating multifamily rental communities. Over the years, RPM Living has experienced significant growth. In 2021, the company merged with CF Real Estate Services, expanding its portfolio to 84,000 units across multiple states and increasing its workforce to over 1,800 associates nationwide. RPM Living continues to expand its presence, with over 225,000 units under management in more than 45 submarkets across 30 states. This rapid growth has forced the organization to evaluate its HR technology solutions and overall IT structure. When the company grew from 3,000 to 5,000 employees—partly through acquisition, but also organically—it became an “inflection point,” explains Ahmad Noordin, […]

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Anatomy of a Decision Vignette: How isolved Strengthened the Onboarding and Payroll Experience for QSR Employees and Customers

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What You Need to Know To most Quick Service Restaurant (QSR) customers, front-line workers are the business. Whether it’s by providing quality service or resolving customer issues, they’re the ones who maintain the customer experience. That involves everything from taking orders and maintaining facilities to troubleshooting delivery delays and making sure a customer’s request for “mayonnaise, not mustard” is fulfilled. It follows, then, that QSRs view the employee experience as critical. Because the industry’s wages tend to be low and vary little, workers will switch employers for a minimal raise, slightly better benefits, or a more professional working environment. Combine that with the importance of experience in dealing with the public as well as the business’s operations, and you begin to see why employee experience […]

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Research Note: How isolved’s Industry Expertise Enables Quick Service Restaurants to Recruit and Engage an Ever-Changing Workforce

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In high-turnover industries like quick service restaurants, employee experience can often be overlooked, as it’s merely a fleeting part of business operations. In the eyes of a busy business owner or restaurant operator, many employees are there one moment and gone the next. What business leaders miss, however, is that employees represent the most powerful resource at their disposal. When it comes to business operations, employees are the primary drivers of retention, performance, and customer satisfaction. For businesses that rely on regular, up-close interactions with their customers, employees are integral to the success of their business. Whether it’s a smile greeting them when they walk in the door, or seasoned professionals who know a menu from front to back, at quick service restaurants (QSRs), workers […]

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Analyst Insight: isolved’s Strategic Approach to Sustainable Growth and Outstanding Customer Experiences

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I recently attended isolved’s Analyst Summit in Scottsdale, AZ, which gave me the opportunity to gain valuable insights into the company’s strategic direction. I was front and center to witness their commitment to exceptional customer experiences and deliberate, sustainable growth. isolved has been a longstanding customer of 3Sixty Insights, which has provided us visibility into their evolution and strategic long game. This Analyst Insight highlights some of the items covered at isolved’s event, and the company’s journey, marked by thoughtful expansion and unwavering focus on customer success, which stands out in an industry often dominated by aggressive year-over-year growth strategies where the only goal is “revenue.” Legacy and Current Position isolved has carved a unique position in the Human Capital Management (HCM) and Payroll market […]

#HRTechChat: Ahmad Noordin on HR-IT Collaboration and Simplifying Employee Tech

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As organizations face growing complexity and rapid change, the need for simple, integrated HR solutions is more urgent than ever—especially in industries where high attrition and operational efficiency collide. In this episode of #HRTechChat, 3Sixty Insights’ Dylan Teggart sits down with Ahmad Noordin, VP of HR Technology at a leading U.S. property management company, to explore how HR and IT can partner to drive better employee experiences without overcomplicating processes. Ahmad shares how his background in both technology and HR uniquely positions him to bridge the gap between functional needs and technical capabilities. Together, they discuss the growing shift toward simplification in HR tech, the role of no-code and low-code platforms, and why ease of use has become a competitive advantage in workforce technology. From […]

#HRTechChat: Heidi Barnett on ApplicantPro’s Evolution and Integration with isolved

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As workforce expectations evolve and hiring challenges mount, the need for seamless, scalable recruitment strategies has never been more critical—especially in industries where speed and simplicity make or break business outcomes. In this episode of #HRTechChat, 3Sixty Insights’ Dylan Teggart sits down with Heidi Barnett, former CEO of ApplicantPro and now President of isolved Talent Acquisition to discuss the recent merger between the two companies—and what it means for the future of talent acquisition. Heidi brings her marketing-first mindset to HR, unpacking how ApplicantPro’s streamlined, high-conversion applicant tracking capabilities are now being scaled through isolved’s expansive HCM platform. Together, they explore the rising pressures on HR teams in SMB and mid-market companies, the realities of modern recruitment in high-turnover sectors like restaurants and healthcare, and the […]

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HRTech Cube: TechDuologue with Dylan Teggart and Mark Feffer, 3Sixty Insights, isolved & ApplicantPro

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Dylan and Mark from 3Sixty Insights discuss SMB hiring, HR tech trends, AI tools, and isolved’s evolving talent solutions. Dylan and Mark from 3Sixty Insights discuss SMB hiring, HR tech trends, AI tools, and isolved’s evolving talent solutions. Dylan and Mark, it’s a pleasure to have you with us at HRTech Cube. To begin, we’d love to hear a little about your professional journeys leading up to your current roles at 3Sixty Insights. Dylan: I have always enjoyed writing, and I stepped into my first professional writing role as a Proposal/RFP writer at Ceridian (now Dayforce). From there, I was contracted as a sales and marketing writer at UKG while simultaneously working as a writer for 3Sixty Insights behind the scenes. As time went on […]

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Remote Work Is Not a Fad—It’s a Strategic Advantage

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I recently came across the work of Stanford professor of economics Nick Bloom, who has spent years leading research into one of the most hotly debated topics in workforce management these days: remote work, hybrid work, and working from home (WFH). His platform, wfhresearch.com, offers a data-driven look at how flexible work shapes productivity, retention, and long-term business resilience. The verdict? Hybrid work is here to stay, and for good reason. Bloom’s research underscores the enduring nature of remote and hybrid work models, highlighting their potential benefits for both employees and organizations. In fact, over 80% of Fortune 500 companies already operate on a hybrid model for managerial and professional roles. Here’s why the model works: Productivity remains strong: Employees working from home two days […]

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eightfold Blog: In a Year of Uncertainty, Focus On Upskilling

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Upskilling and reskilling directly address HR’s known challenges, yet according to our Annual Eightfold Talent Survey, only two-thirds of departments are prioritizing this approach. Upskilling can reduce turnover and costs and is less risky than hiring and onboarding new employees. It also better enables teams and companies to adapt to change. HR teams’ efforts at upskilling are often stymied by misalignment, not understanding your workforce’s current skills, and an inability to identify new employee opportunities. Benjamin Franklin once wrote, “Nothing is certain except for death and taxes.” This guaranteed uncertainty of life extends to every dimension of business: revenue, expenses, technology, market trends, and, of course, hiring. Many organizations are unsure how to or where they should grow their workforces and develop slates for new positions. However, […]

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Analyst Insight: Empowering the Frontline Workforce – Inspiring Change Through Intelligent Communication and Insights

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In an era where digital transformation is reshaping industries, frontline workers—who make up nearly 80% of the global workforce—often remain underserved by enterprise technology. Beekeeper addresses this gap by leveraging AI-driven solutions to enhance communication, engagement, and operational efficiency. By prioritizing a mobile-first approach, Beekeeper ensures that frontline employees—who almost always have a mobile phone on them—can seamlessly access the tools they need without the barriers of traditional workplace technology. Through our exploration of Beekeeper’s AI-powered approach, three key takeaways emerged in the transformation of frontline work: AI-Driven Translation & Inclusive Communications – Breaking down language barriers to foster seamless, real-time workplace communication that can improve team cohesion, increase workplace safety and compliance, and harness skills. Manager Enablement to Boost Frontline Engagement – Equipping frontline […]

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Market Alert: SD Worx Expands HCM Suite with Continuous Payroll Technology in Germany

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SD Worx, a leading European provider of HR and payroll solutions, has expanded its Human Capital Management (HCM) suite in Germany with the introduction of continuous payroll technology. This marks a significant advancement in payroll processing for small and medium-sized businesses, offering real-time calculations and enhanced automation through SD Worx Buddy, a cloud-based SaaS platform. Key Features of SD Worx Buddy: Core HR – Streamlines employee administration. Time Management – Enables efficient workforce scheduling. Payroll – Delivers continuous payroll processing with real-time calculations. A standout feature of this expansion is continuous payroll technology, which eliminates batch processing and allows employers to make data-driven decisions throughout the payroll cycle. With real-time simulation, forecasting, and instant payroll calculations, businesses gain immediate insight into workforce costs, enabling them […]

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Market Alert: isolved Incorporates ApplicantPro to Strengthen Recruiting Package

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What’s Happening isolved has completely incorporated ApplicantPro’s brand and features to improve its recruiting tools and elevate the user experience for both recruiters and candidates. The move is a logical next step for the companies, which have together offered several talent acquisition tools for nearly 10 years. In addition to technology, ApplicantPro brings an established service business to isolved, writing and testing job ads to help customers quickly identify and hire the best-matching talent, as well as support employer branding. After gaining majority ownership a few years back, isolved has merged ApplicantPro’s brand and operations to improve its recruiting tools, elevate the user experience, and create a fresh entry point for its solutions. Furthermore, isolved will maintain its provision of standalone talent acquisition software and […]

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Burnout, AI, and Economic Uncertainty: Why Employers Must Act Now

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One thing I’ve been looking into since joining 3Sixty Insights has been the underemphasis on burnout at work and the need for more technology platforms to address it. Critics are quick to label this a “touchy-feely” subject, but it’s a core business challenge that directly affects engagement, productivity, and financial performance. As we saw in our 3Sixty Insights benchmark report, unaddressed burnout can potentially cost businesses trillions through lost productivity and higher turnover rates. With record-high burnout and ongoing economic uncertainty, now is the critical moment for employers to prioritize employee wellbeing. AI-driven HR technology offers viable solutions, enabling proactive burnout detection, improved workforce management, and healthier workplaces. Examples include automating scheduling to ensure fair workloads, early identification of burnout through analytics, providing wellness platforms […]

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Guest Podcast: 3Sixty Insights’ Dylan Teggart on How to Evaluate AI

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Mark’s guest is 3Sixty Insights’ Dylan Teggart. As you’d expect, as an analyst Dylan tracks a lot of vendors and talks to a lot of customers about their use of AI and technology, specifically in HR. They are going to talk about how non-technology people can approach AI, educate themselves about it, and guide it through the purchasing process. And more, on this edition of PeopleTech. Listen to the full podcast here: 3Sixty Insights’ Dylan Teggart on How to Evaluate AI

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Analyst Insight: Why the Resume’s Days are Numbered – The Growing Role of Assessments in Hiring

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Talent acquisition often looks backward, though it doesn’t have to – and it shouldn’t. Today, most employers evaluate job candidates through traditional means They review resumes to identify candidates whose experience matches the job description; then, they conduct interviews—often several of them led by different people—to determine whether a candidate will align with the team’s culture and approach. Sometimes, they’ll test the candidate to confirm their nuts-and-bolts knowledge. Finally, the hiring manager reviews all the notes, references, and transcripts to determine who will best fill the open role. In these scenarios, predicting a candidate’s future performance is, to a large degree, speculative since the employer can only use the candidate’s history and reputation to forecast their potential value. At best, they make an educated guess. […]

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Research Agenda: Workforce Management 2025

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The world has undergone significant changes, and so has the world of work. Influenced by the seismic shifts during the pandemic, the advent of new technologies, and evolving market dynamics, the pressing need to find and retain top talent equipped with the right skills and attributes has never been more urgent. In November 2024, 3Sixty Insights published a benchmark report in collaboration with talent intelligence experts Eightfold. In it, we found that 82% of HR leaders struggle to achieve core alignment within their business and C-suite leadership. Moreover, most workers we surveyed for this report had actively looked for a new job in the last 12-18 months. These workers expressed their discontent at work and their desire to do more and earn more elsewhere. As […]

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eightfold Blog: Survey Says…HR and Business Goals Are Frequently Out of Sync

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When HR works as a proactive consultant, businesses are better positioned to accomplish their strategic objectives. And yet, a recent survey found that there’s often a disconnect between HR and strategy, leading to misunderstandings throughout organizations. Talent intelligence can provide personalized guidance to organizations, enabling HR teams to be proactive and predictive as they work toward their greater goals. When HR and business strategy work in sync, organizations can drive key initiatives, attract top talent, and secure long-term success. Yet, a global disconnect between the two often leads to misalignment and employee misunderstandings, hindering progress. That’s the finding of our Annual Eightfold Talent survey conducted with 3Sixty Insights on HR and talent strategy, which polled 1,700 people across the globe. When a department such as HR isn’t valued, […]

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Case Study: iCIMS Supports Global Hospitality Company Through Talent Acquisition Transformation

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What You Need to Know Talent acquisition is critical to any business’ human capital management (HCM). By prioritizing the candidate experience as a key part of their talent acquisition strategy, employers can unlock new benefits and long-term success. Creating a positive and engaging experience for applicants is not just about finding the right fit. It’s about building a strong company brand. A well-executed candidate experience fosters goodwill and trust within the talent pool, ensuring businesses attract top-tier talent now and in the future. In fact, according to iCIMS’ 2024 Talent Experience Report, 51% of people are more likely to engage with a brand after a positive experience. Moreover, hiring the right individuals from the start saves time, resources, and effort. It minimizes onboarding costs and […]

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darwinbox blog: A Guide to Leave Management

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Did you know unplanned absenteeism in 2024 led to a staggering 40% productivity loss in organizations worldwide? “Managing time off” isn’t just about tracking days—it’s about ensuring balance and harmony at work. The following guide will explain everything you need to know to simplify leave management, increase employee satisfaction, and improve operational efficiency. What we will cover: What is leave management, and why is it crucial? Common challenges and effective solutions. Key components of a leave management system. Steps to implement the perfect leave management process. Best practices and future trends in human resource (HR) leave policies. What Is Leave Management? “Train people well enough so they can leave, treat them well enough so they don’t want to.” — Sir Richard Branson (Founder of the Virgin Group) This quote […]

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Analyst Insight: Addressing the HR and Leadership Disconnect

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Today’s business landscape, marked by rising costs, increasing labor expenses, compliance demands, and global disruptions, has left many businesses struggling to stay efficient and profitable. In response, executives are pressuring sales teams and seeking cost-cutting measures. What’s often overlooked is the potential for Human Resources (HR) to drive profitability through initiatives that align with business goals by valuing the organization’s people. When HR works in tandem with executive leadership and integrates with the overall business strategy, the resulting consonance supports both people and the bottom line. The Modern Time of HR Until recently, HR’s role was mainly administrative rather than strategic — providing a compliance perspective, headcount, or administering payroll and benefits, but rarely driving organizational decisions. However, the COVID-19 pandemic deeply impacted the HR […]