You can’t automate empathy—and that’s the difference. In this episode, recorded live at isolved Connect in Chicago, industry veteran Pamela Stroko joins William Tincup to talk truth in HR tech. With over two decades across Oracle, analyst firms, and practitioner trenches, Pamela cuts through the noise around AI, hiring mistakes, and vendor hype. She shares lessons from launching The Five Talents That Matter podcast series, what 300,000 listens taught her about real talent signals, and why most companies are still getting hiring wrong—by design. From her earliest days in HR to her sharpest critiques of today’s tech landscape, Pamela makes one thing clear: connection still wins. Listen to the full podcast here: What AI Can’t Replace – Pamela Stroko on Talent, Truth, and the Human Advantage
Talent Acquisition
Council Guest Post: Why HR Transformations Fail in Organizations
HR Transformations Can Be Successful if Understood Properly Embarking on an HR transformation journey is a daunting task that holds the promise of a more efficient and engaged workforce. However, the reality often falls short of expectations. From my personal experiences, HR transformations crumble under the weight of various challenges. Here, I always wondered about the reasons why these transformations fail. I wanted to explore the topic further to ensure our future efforts as HR professionals would be more successful. Understanding HR Transformation Most of the time, HR transformation is misunderstood as transforming individual processes to mimic best practices rather than transforming HR as a system. This system encompasses the entire ecosystem, including both internal and external elements. It is critical to understand the business […]
reworked: Choosing HR Software Involves More Than HR
Balancing focus and flexibility, navigating the suite versus point solution debate in HR tech. A question that regularly pops up as the technology environment evolves is: Which is the better approach for HR — to put all of its eggs in one basket by focusing on a single, comprehensive tech suite, or to address each requirement with a focused point solution, such as an ATS developed by one company, a performance management platform offered by another and a payroll system provided by a third? Point solutions and suites will always need to coexist, said Ward Christman, founder of HR Tech Advisor, an HR technology advisory firm in West Chester, Pa. “No suite will ever be sufficient for all customers, and will probably be insufficient for any […]
Unit4 Article: Solving the ‘Big Talent Conundrum’ – 5 strategies for success
The talent landscape is changing fast, leaving organizations grappling with new challenges in retaining, developing, and enabling their workforce. From rising dissatisfaction among employees to shifts in hiring practices, the need for a strategic approach has never been greater for the CHRO and their office. In the Unit4 webinar, HCM expert and Principal Analyst, Pamela Stroko, and Unit4’s VP of Global Talent, Wellington Wu, explored the challenges of talent acquisition and retention amid the “Great Disconnect” and “Great Disenchantment.” They highlighted the need to reassess talent strategies by addressing skill gaps, enhancing onboarding, and fostering development—offering key insights for navigating today’s talent landscape. Read our blog to learn how you can solve today’s ‘talent conundrum’! The state of today’s talent market Alarmingly, 77% of workers are just doing […]
FAMA Webinar: From Guesswork to Great Hires – June 17th @ 1pm Eastern
How AI-Powered Online Screening Helps You Hire Right the First Time Live Q&A Webinar with 3Sixty Insights, Fama, and TRAP Recruiter Tuesday, June 17th • 1 to 2pm EST The Workforce Has Changed. Has Your Hiring Process? Resumes, interviews, and background checks no longer tell the full story. Today’s candidates live online, and their digital behavior often reveals more about culture fit—and potential risk—than anything they show during the interview. Join us for a timely, no-fluff conversation on why traditional hiring methods are falling short in 2025—and what Talent Acquisition leaders can do to fix it. In this expert-led session, we’ll explore how Behavioral Intelligence is helping TA teams close hiring gaps, reduce brand and people risk, and improve quality of hire at scale. You’ll learn how: […]
isolved Press Release: isolved Launches Tailored Restaurant Solutions to Reduce Turnover, Ensure Compliance and Improve Guest Experience
The Company Strengthens its Vertical Focus with Purpose-Built Technology and Expert Services CHARLOTTE, N.C., May 20, 2025 /PRNewswire/ — Rising labor costs, crippling turnover and constantly changing compliance requirements are stretching restaurant teams thin. In fact, 64% of restaurant HR leaders say their industry is facing a talent crisis and nearly three-quarters are looking for more effective ways to manage their growing workload. To meet these challenges head-on, isolved® is launching isolved People Cloud™ for Restaurants—tailored human capital management (HCM) solutions built to support quick-service restaurants (QSRs), franchises and dining establishments of all sizes. “Restaurant HR leaders are under tremendous pressure with limited time and resources to manage high turnover, wage and tip complexity and fast-changing regulations,” said Opal Wagnac, Senior Vice President, Market & […]
FAMA Press Release: New Research Shows What Hiring Teams Already Know: What They Post Is Who You’ll Get—And Now There’s Data to Help Spot It Early
LOS ANGELES, CA — May 21, 2025 — A new independent research report from 3Sixty Insights is shining a light on Fama Technologies as a critical solution for today’s evolving hiring landscape. The report examines how Fama helps companies uncover job-relevant misconduct signals before day one, bridging the gaps left by resumes, interviews, and traditional background checks. As hiring grows more complex, so does the challenge of measuring quality of hire. According to LinkedIn’s Future of Recruiting 2025 report, 89% of talent leaders say quality of hire is becoming more important, but just 25% feel confident in how their company measures it. Meanwhile, 61% believe AI will play a key role in solving that problem. The new research backs this up, showing how Fama’s AI-powered platform gives teams a clearer view into candidate fit, risk, […]
Research Note: Behavioral Intelligence in Hiring – How Fama Helps Identify Misconduct Before Day One
Executive Summary Today, nearly everyone has a visible online footprint. The average person voluntarily shares dozens of data points publicly online, sometimes with great detail. By evaluating this behavior, organizations gain insights into candidates’ cultural fit and potential risks for damaging behaviors, helping employers understand a candidate’s workplace impact before employment begins. The organizational impacts of even modest levels of employee misconduct are profound. With even a small rate of misconduct setting off a domino effect of consequences for productivity and talent retention, organizations in which just 5% of workers commit misconduct suffer a 40% reduction in productivity. These same organizations also risk losing their most valuable employees, who become 54% more likely to depart when these are the workplace conditions. Fama’s 2024 Misconduct Benchmark […]
Case Study: 15Five – A Proactive Approach to HR Transformation in a Fully Remote Organization
What You Need to Know Remote work has remained popular ever since the pandemic, making it feasible for many roles. A 2024 Gallup survey found that 28% of workers for whom it’s possible would prefer to be fully remote, and another 61% would choose a hybrid work arrangement. This adds up to a clear majority (89%) who would rather not be required to commute to an office every work day. And yet, while employees overwhelmingly prefer the logistical flexibility of remote work, it can have significant consequences for their engagement and their workplace satisfaction. The precise work arrangement an individual would choose for reasons of convenience can lead to challenges on a deeper and arguably more impactful level in some circumstances. Poor communication, feelings of […]
isolved Webinar: AI in Action – How QSRs are Getting Smarter | July 23rd @ 12:00PM Eastern
AI is no longer a futuristic concept for QSRs—it’s transforming how brands serve, staff and scale. In this exclusive session, you’ll hear from leading 3Sixty Insights analyst Dylan Teggart and isolved’s own Yutaka Takagi, who’ve studied how top restaurants are leveraging AI to solve labor challenges, optimize operations and enhance customer experiences. In this 45-minute webinar, they’ll cover: How QSRs are using AI to address staffing and operational efficiency Exclusive insights from recent industry research Real examples of AI improving speed of service and personalization What trends are emerging—and how to stay ahead of them The tools and tech QSRs are investing in right now July 23rd, 2025 @ 12:00 PM ET Learn more and register here: AI in Action – How QSRs are Getting Smarter
Case Study: How UKG Helped RPM Living Enable Employee Experience as the Priority
RPM Living, founded in 2002 in Austin, Texas, is a full-service multifamily property management, investment, and development firm. The company specializes in acquiring, building, and operating multifamily rental communities. Over the years, RPM Living has experienced significant growth. In 2021, the company merged with CF Real Estate Services, expanding its portfolio to 84,000 units across multiple states and increasing its workforce to over 1,800 associates nationwide. RPM Living continues to expand its presence, with over 225,000 units under management in more than 45 submarkets across 30 states. This rapid growth has forced the organization to evaluate its HR technology solutions and overall IT structure. When the company grew from 3,000 to 5,000 employees—partly through acquisition, but also organically—it became an “inflection point,” explains Ahmad Noordin, […]
Understanding the landscape of AI for HR
This article is a summary of a conversation with Loic Michel, CEO and Julie Asselin VP of Marketing from 365Talents and Pamela Stroko, HCM Thought Leader and HCM Principal Analyst affiliated with 3Sixty Insights. The Webinar recording was titled “What’s Behind the Fluff of AI in HR.” Highlights of a recent review of AI in HR AI in HR has been dominating the marketplace conversation since 2023—yet we see that there is significant disparity in understanding and adoption. For example, in the last year only 1 in 700 hires used AI in the talent acquisition process. Contrast that with the fact that since 2023, 81% of HR leaders have explored or implemented AI solutions to improve process efficiencies (Gartner). Exploring AI doesn’t mean that it […]
The Hidden Risks of AI: John Baldino on Bias, Empathy, and Smarter Adoption
In the latest episode of GTM Innovators, I had the pleasure of hosting John Baldino, President of Humareso and co-host of the But First Coffee Podcast. Our conversation tackled some of the most critical topics organizations must consider as they rush to embrace AI in their go-to-market and talent strategies. While the promise of AI is exhilarating, John provides a grounded and necessary perspective on the challenges we must confront before blindly integrating these technologies. Let’s dive into a few of the major themes from our conversation and share why every business leader should be thinking critically about how they vet the AI tools shaping their future. The Danger of Entrenchment: Bias in AI One of the most striking points John raised was the hidden […]
HRTech Cube: TechDuologue with Dylan Teggart and Mark Feffer, 3Sixty Insights, isolved & ApplicantPro
Dylan and Mark from 3Sixty Insights discuss SMB hiring, HR tech trends, AI tools, and isolved’s evolving talent solutions. Dylan and Mark from 3Sixty Insights discuss SMB hiring, HR tech trends, AI tools, and isolved’s evolving talent solutions. Dylan and Mark, it’s a pleasure to have you with us at HRTech Cube. To begin, we’d love to hear a little about your professional journeys leading up to your current roles at 3Sixty Insights. Dylan: I have always enjoyed writing, and I stepped into my first professional writing role as a Proposal/RFP writer at Ceridian (now Dayforce). From there, I was contracted as a sales and marketing writer at UKG while simultaneously working as a writer for 3Sixty Insights behind the scenes. As time went on […]
eightfold Blog: In a Year of Uncertainty, Focus On Upskilling
Upskilling and reskilling directly address HR’s known challenges, yet according to our Annual Eightfold Talent Survey, only two-thirds of departments are prioritizing this approach. Upskilling can reduce turnover and costs and is less risky than hiring and onboarding new employees. It also better enables teams and companies to adapt to change. HR teams’ efforts at upskilling are often stymied by misalignment, not understanding your workforce’s current skills, and an inability to identify new employee opportunities. Benjamin Franklin once wrote, “Nothing is certain except for death and taxes.” This guaranteed uncertainty of life extends to every dimension of business: revenue, expenses, technology, market trends, and, of course, hiring. Many organizations are unsure how to or where they should grow their workforces and develop slates for new positions. However, […]
Market Alert: isolved Incorporates ApplicantPro to Strengthen Recruiting Package
What’s Happening isolved has completely incorporated ApplicantPro’s brand and features to improve its recruiting tools and elevate the user experience for both recruiters and candidates. The move is a logical next step for the companies, which have together offered several talent acquisition tools for nearly 10 years. In addition to technology, ApplicantPro brings an established service business to isolved, writing and testing job ads to help customers quickly identify and hire the best-matching talent, as well as support employer branding. After gaining majority ownership a few years back, isolved has merged ApplicantPro’s brand and operations to improve its recruiting tools, elevate the user experience, and create a fresh entry point for its solutions. Furthermore, isolved will maintain its provision of standalone talent acquisition software and […]
Council Guest Post: The New Talent Acquisition Playbook – How AI is Reshaping the Next Generation of Work
Over the last decade, talent acquisition has undergone a seismic shift. From the rise of digital recruiting to data-driven hiring decisions to skills-based hiring, organizations have sought to optimize efficiency and effectiveness. Yet today, we stand at the threshold of an even greater transformation—one driven not just by technology but by the strategic integration of artificial intelligence (AI) into the very fabric of the talent ecosystem. For talent leaders, this is not just another innovation cycle—it is a defining moment. AI is no longer a future possibility; it is a present reality reshaping how we attract, engage, and retain talent. The shift from traditional recruitment to an AI-augmented, data-intelligent hiring process is not just about efficiency—it’s about unleashing new potential. We are entering an era […]
Guest Podcast: 3Sixty Insights’ Dylan Teggart on How to Evaluate AI
Mark’s guest is 3Sixty Insights’ Dylan Teggart. As you’d expect, as an analyst Dylan tracks a lot of vendors and talks to a lot of customers about their use of AI and technology, specifically in HR. They are going to talk about how non-technology people can approach AI, educate themselves about it, and guide it through the purchasing process. And more, on this edition of PeopleTech. Listen to the full podcast here: 3Sixty Insights’ Dylan Teggart on How to Evaluate AI
Analyst Insight: Why the Resume’s Days are Numbered – The Growing Role of Assessments in Hiring
Talent acquisition often looks backward, though it doesn’t have to – and it shouldn’t. Today, most employers evaluate job candidates through traditional means They review resumes to identify candidates whose experience matches the job description; then, they conduct interviews—often several of them led by different people—to determine whether a candidate will align with the team’s culture and approach. Sometimes, they’ll test the candidate to confirm their nuts-and-bolts knowledge. Finally, the hiring manager reviews all the notes, references, and transcripts to determine who will best fill the open role. In these scenarios, predicting a candidate’s future performance is, to a large degree, speculative since the employer can only use the candidate’s history and reputation to forecast their potential value. At best, they make an educated guess. […]
Research Agenda: Workforce Management 2025
The world has undergone significant changes, and so has the world of work. Influenced by the seismic shifts during the pandemic, the advent of new technologies, and evolving market dynamics, the pressing need to find and retain top talent equipped with the right skills and attributes has never been more urgent. In November 2024, 3Sixty Insights published a benchmark report in collaboration with talent intelligence experts Eightfold. In it, we found that 82% of HR leaders struggle to achieve core alignment within their business and C-suite leadership. Moreover, most workers we surveyed for this report had actively looked for a new job in the last 12-18 months. These workers expressed their discontent at work and their desire to do more and earn more elsewhere. As […]







