#HRTechChat

#HRTechChat: The Economics of HR – Speaking the Language of Business with Maria Scarangella

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In this episode of #HRTechChat, Nicole Roberts is joined by Maria Scarangella to tackle one of the most persistent challenges facing HR today: proving business value in a climate defined by cost pressure, efficiency mandates, and heightened executive scrutiny. Drawing on her 37-year career at GEICO—including leadership of a $2.5B P&L—and her current work building Marstella, Maria explains why HR risks losing its strategic seat when it speaks only in HR metrics instead of business outcomes. Together, they explore how quantifying the true cost of hiring, onboarding, training, and turnover can fundamentally change executive decision-making—from smarter workforce planning to more targeted investments in technology and development. Maria outlines why “a lot” is not a number, how lifecycle cost visibility creates accountability across leaders, and why […]

#HRTechChat: Jeff Smith of 15Five on Building Better Managers in the Age of AI

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In this episode of #HRTechChat, Nicole Roberts sits down with Jeff Smith, COO of 15Five, to unpack what it really takes to build better managers in an era of AI, constant change, and overflowing HR to-do lists. A psychologist by training with deep R&D and product experience, Jeff brings a rare lens on how organizations can redesign systems, expectations, and technology to truly support people leaders—not just measure them. They dig into the mounting pressure on HR and managers, the shift from “HR owns all people issues” to shared accountability, and why management has to be treated as a daily practice, not a one-time promotion. Jeff explains how tools like 15Five and Kona AI can turn everyday one-on-ones into continuous performance data, simplify review cycles, […]

#HRTechChat: Heike Wiesner and Alastair Pride on Payroll Trends and Innovation at Unit4

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In this episode of #HRTechChat, Dylan Teggart sits down with Heike Wiesner, Global Sales Growth Director HCM, and Alastair Pride, Managing Principal Consultant, of Unit4 to explore the evolving role of payroll as a strategic business driver. They discuss how cloud migration, integrated ERP systems, and innovations like Unit4’s Payroll Navigator are transforming payroll from a back-office function into a core asset for workforce planning, compliance, and employee trust. From real-time visibility to faster, smarter deployments, Heike and Alastair share how Unit4 is helping organizations simplify complexity, boost efficiency, and adapt to shifting workforce demands. If you think payroll is just about getting people paid, it’s time to think bigger. Learn more about how Unit4 can help your organization here: Unit4 HCM software for payroll […]

#HRTechChat: Darwinbox’s Samrat Krishna on Killing the Toggle Tax and Unleashing AI Agents at Work

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AI is changing the game—but not in the way you think. In this episode of #HRTechChat, we’re sharing a special swapcast from the PeopleTech podcast hosted by Mark Feffer, featuring Samrat Krishna of Darwinbox. Samrat unpacks how AI agents are killing the “toggle tax” and rethinking enterprise software altogether. Instead of juggling dozens of systems and interfaces, agents now act on your behalf—fetching info, taking action, and streamlining workflows across platforms. They dig into the mechanics of MCP (Modular Component Protocol), how Darwinbox is building for agent-first environments, and what HR leaders should automate today to unlock strategic headspace tomorrow. If you think AI is about replacing people, you’re asking the wrong question. Tune in to learn how to shift from assistance to agency—and why […]

#HRTechChat: Meredith Reilly on Building Your Advisory Village and Scaling HR Strategically

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Small businesses face growing complexity in HR, payroll, and benefits—but too often, leaders carry the burden alone. In this episode of #HRTechChat, Dylan Teggart talks with Meredith Reilly, Chief Sales Officer at isolved, about why it’s time to stop going solo. Meredith shares how modern HR demands strategic partnerships—not just tools—and how activating an “advisory village” can help leaders scale smarter. From tech fluency to cultural alignment, they break down what today’s HR advisors must bring to the table. If you’re still treating vendors as service providers, you’re missing the point. Tune in to learn how synergy, not solo effort, drives results. Our #HRTechChat Series is also available as a podcast on the following platforms: WRKdefined: https://wrkdefined.com/podcast/3sixty-insights-hrtechchat Apple iTunes: https://podcasts.apple.com/us/podcast/3sixty-insights/id1555291436?itsct=podcast_box&itscg=30200 Spotify: https://open.spotify.com/show/7hXSgrFWXwvJqPbnKunztv SoundCloud: https://soundcloud.com/user-965220588 YouTube: https://www.youtube.com/channel/UC6aDtrRPYoCIrnkeOYZRpAQ/ iHeartRadio: https://www.iheart.com/podcast/269-3sixty-insights-78293678/ Amazon Music […]

#HRTechChat: Ahmad Noordin on HR-IT Collaboration and Simplifying Employee Tech

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As organizations face growing complexity and rapid change, the need for simple, integrated HR solutions is more urgent than ever—especially in industries where high attrition and operational efficiency collide. In this episode of #HRTechChat, 3Sixty Insights’ Dylan Teggart sits down with Ahmad Noordin, VP of HR Technology at a leading U.S. property management company, to explore how HR and IT can partner to drive better employee experiences without overcomplicating processes. Ahmad shares how his background in both technology and HR uniquely positions him to bridge the gap between functional needs and technical capabilities. Together, they discuss the growing shift toward simplification in HR tech, the role of no-code and low-code platforms, and why ease of use has become a competitive advantage in workforce technology. From […]

#HRTechChat: Heidi Barnett on ApplicantPro’s Evolution and Integration with isolved

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As workforce expectations evolve and hiring challenges mount, the need for seamless, scalable recruitment strategies has never been more critical—especially in industries where speed and simplicity make or break business outcomes. In this episode of #HRTechChat, 3Sixty Insights’ Dylan Teggart sits down with Heidi Barnett, former CEO of ApplicantPro and now President of isolved Talent Acquisition to discuss the recent merger between the two companies—and what it means for the future of talent acquisition. Heidi brings her marketing-first mindset to HR, unpacking how ApplicantPro’s streamlined, high-conversion applicant tracking capabilities are now being scaled through isolved’s expansive HCM platform. Together, they explore the rising pressures on HR teams in SMB and mid-market companies, the realities of modern recruitment in high-turnover sectors like restaurants and healthcare, and the […]

HRTechChat: How Yutaka Takagi and isolved Are Solving Hiring & Retention Challenges in QSRs

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As quick-service restaurants (QSRs) continue to adapt in a post-pandemic world, the challenges of managing a dynamic, high-turnover workforce have never been more complex. In this episode of HRTechChat, 3Sixty Insights’ Geoff Webb sits down with Yutaka Takagi, Principal Product Evangelist at isolved, to explore the fast-paced world of QSRs and how human capital management technology is playing a pivotal role in workforce transformation. With deep insight into the daily realities of QSR operators and managers, Yutaka shares how evolving employee expectations—especially among Gen Z—are reshaping hiring, scheduling, and engagement strategies. He explains how the speed and fluidity of the QSR environment demand not only flexible tools but also a shift in how organizations think about HR: from back-office admin to real-time frontline support. From […]

#HRTechChat: The Evolving Role of Brokers in HCM with Andrea Dumont of isolved

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As the role of brokers continues to evolve, they are no longer just insurance providers but strategic advisors helping businesses navigate workforce complexities. 3Sixty Insights’ Geoff Webb sits down with Andrea Dumont, Vice President Channel Marketing at isolved, to discuss how brokers are adapting to meet the changing needs of HR and HCM. With over 20 years of experience in the industry, Andrea shares insights into how brokers are expanding their service offerings, leveraging technology, and strengthening client relationships to provide greater value. She explores the increasing reliance on brokers for strategic business advice, the impact of compliance challenges, and how HR technology plays a central role in delivering long-term success. How are brokers differentiating themselves in a crowded market? What role does trust and […]

#HRTechChat: Workplace Transformation & HR Leadership with Kathy Claytor

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As companies navigate hybrid work models and return-to-office (RTO) strategies, HR leaders are pivotal in shaping workplace culture and ensuring a seamless transition. 3Sixty Insight’s Dylan Teggart sits down with Kathy Claytor, Chief Human Resources Officer at Delta Dental and board director at HRCI, to explore why HR should take the lead in facilities management. With over 25 years of experience in HR leadership across financial services, government, and technology, Kathy shares how workplace design, employee well-being, and strategic planning impact productivity and engagement. She discusses Delta Dental’s approach to hybrid work, the importance of space planning, wellness initiatives, and how organizations can balance business needs with employee expectations. Are companies rushing RTO too quickly? How can leaders create an office environment to which employees […]

#HRTechChat: Navigating the 2025 Job Market with Lynn Hurley

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In this episode of #HRTechChat, Lynn Hurley, an experienced HR leader, joins Dylan Teggart to break down the 2025 job market, AI’s impact on hiring, and why recruiters must think like marketers. They explore how economic uncertainty and AI adoption are slowing hiring, why networking has overtaken job applications, and how employer branding can make or break talent acquisition. Lynn also tackles ghosting in recruitment and what companies must do to fix it. Our #HRTechChat Series is also available as a podcast on the following platforms: WRKdefined: https://wrkdefined.com/podcast/3sixty-insights-hrtechchat Apple iTunes: https://podcasts.apple.com/us/podcast/3sixty-insights/id1555291436?itsct=podcast_box&itscg=30200 Spotify: https://open.spotify.com/show/7hXSgrFWXwvJqPbnKunztv SoundCloud: https://soundcloud.com/user-965220588 YouTube: https://www.youtube.com/channel/UC6aDtrRPYoCIrnkeOYZRpAQ/ iHeartRadio: https://www.iheart.com/podcast/269-3sixty-insights-78293678/ Amazon Music & Audible: https://music.amazon.com/podcasts/7e7d809b-cb6c-4160-bacf-d0bb90e22f7c Pandora: https://www.pandora.com/podcast/3sixty-insights/PC:1000613511 PlayerFM: https://player.fm/series/3sixty-insights Instagram: https://www.instagram.com/3sixtyinsights/ Pocket Casts: https://pca.st/iaopd0r7 blubrry: https://blubrry.com/3sixtyinsights/ Castbox: https://castbox.fm/channel/id4113025 ivoox: https://www.ivoox.com/en/perfil-3sixty-insights_a8_listener_25914379_1.html Podchaser: https://www.podchaser.com/podcasts/3sixty-insights-1718242 Pocket Cast: https://pca.st/iaopd0r7 Deezer: https://www.deezer.com/us/show/3029712 Listen Notes: https://www.listennotes.com/podcasts/3sixty-insights-3sixty-insights-DgeU6AW42hn/ TUNE IN: https://tunein.com/podcasts/Business–Economics-Podcasts/3Sixty-Insights-TechChat-p1529087/ PodBean: https://www.podbean.com/podcast-detail/9nugf-1e0a27/3Sixty-Insights-Podcast Audacy: https://www.audacy.com/podcast/3sixty-insights-hrtechchat-1ccab podimo: https://podimo.com/dk/shows/3sixty-insights rephonic: https://rephonic.com/podcasts/3sixty-insights See a service missing that you use? […]

#HRTechChat: Steven O’Brien on Building High-Performing Teams Through Strategic Role Design

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Steven O’Brien, Senior Vice President of People Solutions at Syneos Health, joins Dylan Teggart for this episode of #HRTechChat. With over 20 years of experience in HR and talent acquisition, Steven shares his transformative approach to building high-performing teams by emphasizing the critical role of organizational design, culture, and team dynamics. From his unique experiences at IBM to his insights on avoiding the pitfalls of “top talent” myths, Steven discusses how autonomy, task variety, and feedback are essential ingredients for unlocking potential. He also explores the impact of generative AI and modern assessment tools on enhancing productivity and fostering workplace innovation. Our #HRTechChat Series is also available as a podcast on the following platforms: WRKdefined: https://wrkdefined.com/podcast/3sixty-insights-hrtechchat Apple iTunes: https://podcasts.apple.com/us/podcast/3sixty-insights/id1555291436?itsct=podcast_box&itscg=30200 Spotify: https://open.spotify.com/show/7hXSgrFWXwvJqPbnKunztv SoundCloud: https://soundcloud.com/user-965220588 YouTube: https://www.youtube.com/channel/UC6aDtrRPYoCIrnkeOYZRpAQ/ iHeartRadio: https://www.iheart.com/podcast/269-3sixty-insights-78293678/ Amazon Music & […]

#HRTechChat: John Sumser on Compensation, Pay Transparency, and the Future of Work

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John Sumser, VP of Marketing at Salary.com and a seasoned industry analyst with over 30 years of experience, joins Dylan Teggart for this episode of #HRTechChat. Together, they explore the shifting landscape of compensation and the profound ways pay transparency and AI are shaping the future of work. From his beginnings analyzing the job board industry at the dawn of the internet, John offers a wealth of knowledge on HR technology and the critical role compensation plays in business strategy. In this episode, John shares his unique perspective on key trends transforming the workforce, from navigating an aging labor market to the challenges of integrating vast amounts of data into actionable insights. With a thoughtful approach to ethics, technology, and innovation, John provides listeners with […]

#HRTechChat: Unlocking Behavioral Insights Through AI with Ben Mones of FAMA

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Ben Mones, CEO and Founder of FAMA, joins Dylan Teggart for this episode of #HRTechChat to discuss the evolving landscape of AI in HR technology and talent assessment. With over a decade of experience leading FAMA, a company dedicated to providing behavioral insights through digital footprints, Ben shares his journey from launching FAMA via an accelerator program to becoming a leader in the field. He recounts the company’s origin story, inspired by an incident of workplace misconduct, and discusses FAMA’s role in helping employers identify potential risks through online behavior analysis. Ben and Dylan explore the broader trends shaping HR tech, including the increasing sophistication of AI procurement processes, the impact of societal movements on hiring practices, and the challenges of integrating AI into decision-making […]

#HRTechChat: Four Harsh Truths and Finding Your Brilliance

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Welcome to Podcast 6 of The Five Talents that Really Matter. Over the last 5 podcasts, I have wondered — “What happens if you do not possess the talents that really matter?” It goes without saying that there are people in leadership positions today that do not possess those talents. So, we arrive at the Four harsh Truths: Not everyone is or can be a leader. If you go into any organization, you can quickly see those that are leaders versus those in leadership positions that do not have the natural talents to effectively lead. In earlier podcasts, we talked about the fact that talents are innate. They are consistent over time and resistant to change. They are pervasive—present in our daily work and personal […]

#HRTechChat: Unpacking Skills Transformation with James Griffin

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James Griffin is a Principal Consultant at the UK-based Skills Collective. His work focuses on skills, enterprise SaaS (Software as a Service), talent transformation, and consulting, all of which revolve around the customer. His deep expertise lies in reimagining talent transformation strategies and understanding how to begin implementing skills-based approaches within organizations. He has positively impacted several SaaS organizations, including Degreed and Elevate Direct. With Principal Analyst Dylan Teggart, they discuss the shift from traditional job-based hiring to skills-based hiring, driven by the need for more tailored employee selection. James highlights the growing confusion in the software market, urging organizations to focus on tools that demonstrate clear value and align with corporate strategies. Our #HRTechChat Series is also available as a podcast on the following […]

#HRTechChat: Looking at the Talents of Harnessing Energy, Exerting Pressure, and Increasing Connectivity

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In this podcast, our authors, Barry Conchie and Sarah Dalton, take us through the last three Talents in this series. Our conversation is organic moving between Harnessing Energy, Exerting Pressure, and Increasing Connectivity. Here are high level ideas around these talents: Harnessing Energy: Every organization needs energy to function. Leaders need energy to power themselves, as well as power others. The authors offer a great metaphor, that of being the manager of a power plant. Without energy, things do not get done. Energy drives performance and commitment. People are drawn to high energy organizations and high energy leaders. Exerting Pressure: What I love about this discussion in the book is that we learn the nuance of how inspiring others to action and effective influencing helps […]

#HRTechChat: Navigating Global Payroll Challenges with Remi Champeix

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Rémi Champeix is a global payroll transformation lead with over 15 years of experience. His expertise includes global payroll strategy, process design, governance frameworks, and system implementations. He is adept at simplifying payroll landscapes, centralizing tasks, and managing vendor relationships. Rémi sits down with Dylan Teggart for this HRTechChat, and they discuss Rémi’s passion for enabling people, simplification, and inclusive leadership. Rémi also addresses the challenges of EU tax compliance and discusses emerging payroll models and the limitations of AI in the European market. Our #HRTechChat Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/3sixty-insights/id1555291436?itsct=podcast_box&itscg=30200 Spotify: https://open.spotify.com/show/7hXSgrFWXwvJqPbnKunztv SoundCloud: https://soundcloud.com/user-965220588 YouTube: https://www.youtube.com/channel/UC6aDtrRPYoCIrnkeOYZRpAQ/ iHeartRadio: https://www.iheart.com/podcast/269-3sixty-insights-78293678/ Amazon Music & Audible: https://music.amazon.com/podcasts/7e7d809b-cb6c-4160-bacf-d0bb90e22f7c Pandora: https://www.pandora.com/podcast/3sixty-insights/PC:1000613511 PlayerFM: https://player.fm/series/3sixty-insights Instagram: https://www.instagram.com/3sixtyinsights/ Pocket Casts: https://pca.st/iaopd0r7 blubrry: https://blubrry.com/3sixtyinsights/ Castbox: https://castbox.fm/channel/id4113025 ivoox: https://www.ivoox.com/en/perfil-3sixty-insights_a8_listener_25914379_1.html Podchaser: https://www.podchaser.com/podcasts/3sixty-insights-1718242 Pocket Cast: https://pca.st/iaopd0r7 Deezer: https://www.deezer.com/us/show/3029712 Listen Notes: https://www.listennotes.com/podcasts/3sixty-insights-3sixty-insights-DgeU6AW42hn/ TUNE IN: https://tunein.com/podcasts/Business–Economics-Podcasts/3Sixty-Insights-TechChat-p1529087/ PodBean: https://www.podbean.com/podcast-detail/9nugf-1e0a27/3Sixty-Insights-Podcast Audacy: https://www.audacy.com/podcast/3sixty-insights-hrtechchat-1ccab […]

#HRTechChat: Mastering Leadership through Setting Direction and Controlling Traffic

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Welcome to the fourth podcast in The Five Talents that Really Matter series.  In this podcast we begin to introduce the five talents, beginning with Setting Direction and Controlling Traffic.   There is a familiar phrase: “If you don’t know where you are going, you’ll probably end up somewhere else.”  While setting direction is where all great strategies begin, in our conversation with Barry Conchie and Sarah Dalton, the authors of The Five Talents, we learn that it might be one of the rarest talents. Successfully setting direction requires: The destination has to be a place worth going to—a destination where people want to come along. Getting people to come along is not just a matter of telling people your direction, you have to engage them—it […]

#HRTechChat: 58,000 Assessments and 18 Key Learnings

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As part of researching The Five Talents that Really Matter, Barry Conchie and Sarah Dalton, the co-authors, conducted and reviewed 58,000 talent assessments. Their research was global in nature, and they studied leaders at every organization level. Their findings challenge the status quo and call out for leaders, at times, things they may not have wanted to know. The key learnings offer us insight into how we have been making decisions, unaware of their impact. Understanding these insights can help us make better choices and deliver better business performance. Let ‘s look at just a few of the learnings here…and then listen to the podcast to get the whole story. For example, when we are selecting candidates, we think of ourselves as objective—looking for whom […]