Dylan Teggart is a Director and Principal Analyst at 3Sixty Insights, specializing in Human Capital Management (HCM) and Workforce Management (WFM). Dylan’s expertise lies in understanding how technology impacts workforce engagement, retention, and overall business productivity. He is passionate about addressing modern workforce challenges and redefining how we work by breaking the traditional role of the “9-5” job. Whether it’s through workplace optimization, leveraging AI, or experimenting with flexible work models, Dylan is always interested in hearing what's new and different in the world of work. His key contributions at 3Sixty Insights have included instrumental work in our 2024 benchmark report with Eightfold, exploring the misalignment between HR leaders and the C-suite, as well as numerous other articles, reports, and thought leadership. Dylan is also one of the primary hosts of 3Sixty Insight’s HRTechChat podcast and has appeared as a guest on podcasts such as Up Next @ Work and PeopleTech. As part of his 2025 research agenda, Dylan is investigating the long-term impacts of AI, workforce dynamics, talent management solutions, and the future of work beyond the traditional 40-hour week. His forward-looking research equips businesses with the knowledge needed to stay competitive. Before joining 3Sixty Insights, Dylan held positions at UKG and Dayforce, and is an alumnus of New York University.

Anatomy of a Decision: Harri’s Consultative, Collaborative Approach Equips Restaurants to Manage Growth and Support Employee Experience

Posted on September 18, 2023February 22, 2024 by Dylan Teggart

What You Need to Know Growth and expansion are priority goals for restaurant owners. With these goals come many questions about how to grow. How do I manage multiple locations? How do I communicate directly with employees? How do I streamline employee onboarding? How do I remain compliant with labor regulations in each state? How do I make it easy for employees to see schedules, trade shifts, and communicate with managers? Finding efficiencies and creating repeatable processes for performance management contribute to answering all of these questions and to driving a restaurant business toward future growth. 3Sixty Insights’ discussions with users of Harri show that the vendor and its HCM software suite help keep restaurants running smoothly and consistently from one location to hundreds and […]

Research Note: Experienced People Leader Chooses Ceridian Dayforce for HR Transformation

Posted on September 11, 2023September 27, 2023 by Dylan Teggart

What You Need to Know Key to the long-term success of any business-to-business vendor are its advocates out in the field: professionals who insist on attesting to their positive experience working with any particular vendor and that vendor’s product. For providers of cloud software for human capital management, when these testimonials encompass the intertwinement of their technology with the aspirations of exemplary people leaders, the stories are especially powerful. Whenever HCM software transforms HR, lifting it out of the doldrums and frustrations of out-of-control operational HR and into a new place where people leaders have the administrative part of their charter tamped down and can indeed lead people, it’s a story that demands to be told. In the spirit of amplifying one such testimonial, this […]

Analyst Insight: Insperity Empowers People Leader at CoreRx to Demonstrate HR’s Strategic Value to the Organization

Posted on August 2, 2023February 15, 2024 by Dylan Teggart

Six years ago, Kevin Rierson became the very first HR person at CoreRx. In business for 11 years at the time, CoreRx, which now employs approximately 200 people (with some seasonal ebb and flow), is what’s known in the pharmaceutical industry as a contract manufacturing organization (CMO). This means it formulates drug delivery methods, such as tablets and capsules, and moves them through the manufacturing process to be cleared and approved by the FDA. Before Rierson joined CoreRx as the HR director, HR at the company fell under the authority of an “accidental HR person” — in the parlance of human capital management (HCM), someone with another, official role who also happened to be responsible for tactical, operational HR. It’s easy to imagine the result […]

Anatomy of a Decision: Frontline Employee Experience Platform Harri Drives Operational and Financial Excellence for Jersey Mike’s Subs

Posted on August 1, 2023February 22, 2024 by Dylan Teggart

What You Need to Know At what point does a business pause to consider the costs of managing HR processes on paper and in digital spreadsheets? Where does the push come from to trigger an analysis of manual processes vs. automation? In many cases, manual processes work just fine and a ‘don’t fix it if it ain’t broke’ perspective leaves those processes neglected until a problem arises. Because something is working, however, doesn’t necessarily mean that it’s efficient. What if transitioning human capital management (HCM) processes from manual to automated can save a significant amount of time, money, and frustration for your business? HCM automation enables swift execution of scheduling and recruiting processes that currently consume large chunks of time for businesses. Automation alleviates complex […]

Case Study Vignette: Insperity Partners with CEO of Quickly Expanding Midmarket Client PRS to Help Him Achieve Strategic Plan for the Workforce

Posted on July 10, 2023February 15, 2024 by Dylan Teggart

With swift organizational growth come challenges and revelations along the way that, together, are the ingredients in a recipe that can elevate conventional conceptions of what a professional employer organization (PEO) can be. The story at PRS is that tale: a small organization growing rapidly in its headcount to become a midmarket employer and, along the way, turning to Insperity, the PEO that would be able to help PRS manage this growth from the standpoint of operational HR and help executive leadership realize its greater vision for their people. PRS: Growing with Insperity In considering traditional views of why an organization would turn to a PEO, Joe Getch, CEO of PRS, says, “I think a lot of people might think of a PEO as a […]

Analyst Insight: Visionary Leader at Professional Services Firm Genpact Leverages Cornerstone + EdCast for Ambitious Data Awareness Initiative

Posted on July 7, 2023February 15, 2024 by Dylan Teggart

About Genpact A GE-spinoff professional services firm, Genpact delivers two comprehensive services for its clients. Running digital operations on behalf of their Fortune 1000 clients is one. The other is using data, technology, and artificial intelligence to help these clients improve upon these operations. Amaresh leads this latter arm of Genpact’s services as strategic advisor for data and analytics, helping clients become more data-intelligent and more data-aware. He has been innovative in spearheading “Databridge,” the company’s ambitious internal data awareness program, which Amaresh believes may be the most extensive data-awareness program in the world. To date, a staggering 70,000 or so—more than half—of Genpact’s workforce has completed the associated certification program leaving them highly versed in understanding the tools to extract and blend enterprise data. […]

Research Note: The Professional Employer Organization: Operational Solution and Strategic Partner for HR Departments in the Midmarket

Posted on June 23, 2023February 15, 2024 by Dylan Teggart

Chosen correctly and engaged with optimally, a professional employer organization (PEO) can increase a midmarket HR department’s tactical capacity and enhance these HR leaders’ strategic impact on the organization. Drawing on interviews with subject matter experts at Insperity, as well as customers of this PEO, the following pages present key considerations that decision-makers at mid-sized organizations should look at in considering whether to engage with a PEO. These considerations are twofold: PEOs’ critical importance as a solution for heavy operational challenges related to HR at midmarket-sized organizations PEOs’ great potential as a strategic partner to HR departments at these same organizations What Are PEOs? PEOs provide integrated services to effectively manage critical HR responsibilities and employer risks for clients. They deliver these services and assume […]

Analyst Insight: City of Memphis Deploys UKG as Point Solution to Track Time and Attendance

Posted on June 16, 2023January 9, 2025 by Dylan Teggart

When navigating the bureaucracy of a public sector organization, there are no cookie-cutter scenarios. Alex Smith, former chief human resources officer for the City of Memphis, knew her organization was no different. As an appointee with the current Mayoral administration and with a limited timeline for making improvements, one of Alex’s goals during her tenure has been to empower the City’s HR organization with “modern 21st-century capabilities” and transition it to a paperless cloud-based solution to free up capacity within the organization. To bolster its existing, broad deployment of Oracle HCM Cloud, Smith needed sophisticated point-solution capabilities specifically in time and attendance (3Sixty Insights BWSCS2121 – “New CHRO Delivers Business Transformation to City of Memphis with Oracle HCM Cloud,” February 2021). What’s more, the City […]

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