Dylan Teggart
Director and Principal Analyst
dteggart@3sixtyinsights.com

Sort Research

Dylan Teggart is a Director and Principal Analyst at 3Sixty Insights, where he is the primary analyst covering HR technology, workforce management, and the future of work. He produces research that helps HR leaders cut through the hype and focus on measurable outcomes, enabling them to make informed, practical decisions and investments. Dylan’s research sits at the intersection of labor market trends, HR tech adoption, socioeconomics, and organizational performance. He also examines how organizations can balance a strong employee experience with positive business outcomes. This focus spans the end-to-end employee and WFM experience, including hiring, onboarding, skills, management, payroll, and more. A cornerstone of Dylan’s practice is the depth of knowledge he gains through conversations and interviews with end-user organizations, solution providers, and industry thought leaders. Combined with rigorous data analysis, this has produced a research agenda centered on six areas shaping the workforce today: employer-favored job market dynamics, AI’s impact on HR and payroll operations, HR modernization, declining employee engagement, shifting talent acquisition, and compliance complexity. At 3Sixty Insights, Dylan has produced numerous benchmark reports, case studies, and thought leadership content and serves as a primary host of the HRTechChat podcast. He has also appeared as a guest on Up Next @ Work and PeopleTech. Prior to joining 3Sixty Insights, he held positions at UKG and Dayforce. Dylan is an alumnus of New York University.
Fama Technology Logo

FAMA Press Release: New Research Shows What Hiring Teams Already Know: What They Post Is Who You’ll Get—And Now There’s Data to Help Spot It Early

Posted on by

LOS ANGELES, CA — May 21, 2025 — A new independent research report from 3Sixty Insights is shining a light on Fama Technologies as a critical solution for today’s evolving hiring landscape. The report examines how Fama helps companies uncover job-relevant misconduct signals before day one, bridging the gaps left by resumes, interviews, and traditional background checks. As hiring grows more complex, so does the challenge of measuring quality of hire. According to LinkedIn’s Future of Recruiting 2025 report, 89% of talent leaders say quality of hire is becoming more important, but just 25% feel confident in how their company measures it. Meanwhile, 61% believe AI will play a key role in solving that problem. The new research backs this up, showing how Fama’s AI-powered platform gives teams a clearer view into candidate fit, risk, […]

3Sixty Insights - Research Note - Thumbnail

Research Note: Behavioral Intelligence in Hiring – How Fama Helps Identify Misconduct Before Day One

Posted on by

Executive Summary Today, nearly everyone has a visible online footprint. The average person voluntarily shares dozens of data points publicly online, sometimes with great detail. By evaluating this behavior, organizations gain insights into candidates’ cultural fit and potential risks for damaging behaviors, helping employers understand a candidate’s workplace impact before employment begins. The organizational impacts of even modest levels of employee misconduct are profound. With even a small rate of misconduct setting off a domino effect of consequences for productivity and talent retention, organizations in which just 5% of workers commit misconduct suffer a 40% reduction in productivity. These same organizations also risk losing their most valuable employees, who become 54% more likely to depart when these are the workplace conditions. Fama’s 2024 Misconduct Benchmark […]

3Sixty Insights - Case Study - Thumbnail

Case Study: 15Five – A Proactive Approach to HR Transformation in a Fully Remote Organization

Posted on by

What You Need to Know Remote work has remained popular ever since the pandemic, making it feasible for many roles. A 2024 Gallup survey found that 28% of workers for whom it’s possible would prefer to be fully remote, and another 61% would choose a hybrid work arrangement. This adds up to a clear majority (89%) who would rather not be required to commute to an office every work day. And yet, while employees overwhelmingly prefer the logistical flexibility of remote work, it can have significant consequences for their engagement and their workplace satisfaction. The precise work arrangement an individual would choose for reasons of convenience can lead to challenges on a deeper and arguably more impactful level in some circumstances. Poor communication, feelings of […]

3Sixty Insights - Webinar - Thumbnail

isolved Webinar: AI in Action – How QSRs are Getting Smarter | July 23rd @ 12:00PM Eastern

Posted on by

AI is no longer a futuristic concept for QSRs—it’s transforming how brands serve, staff and scale. In this exclusive session, you’ll hear from leading 3Sixty Insights analyst Dylan Teggart and isolved’s own Yutaka Takagi, who’ve studied how top restaurants are leveraging AI to solve labor challenges, optimize operations and enhance customer experiences. In this 45-minute webinar, they’ll cover: How QSRs are using AI to address staffing and operational efficiency Exclusive insights from recent industry research Real examples of AI improving speed of service and personalization What trends are emerging—and how to stay ahead of them The tools and tech QSRs are investing in right now July 23rd, 2025 @ 12:00 PM ET Learn more and register here: AI in Action – How QSRs are Getting Smarter 

3Sixty Insights - Case Study - Thumbnail

Case Study: How UKG Helped RPM Living Enable Employee Experience as the Priority

Posted on by

RPM Living, founded in 2002 in Austin, Texas, is a full-service multifamily property management, investment, and development firm. The company specializes in acquiring, building, and operating multifamily rental communities. Over the years, RPM Living has experienced significant growth. In 2021, the company merged with CF Real Estate Services, expanding its portfolio to 84,000 units across multiple states and increasing its workforce to over 1,800 associates nationwide. RPM Living continues to expand its presence, with over 225,000 units under management in more than 45 submarkets across 30 states. This rapid growth has forced the organization to evaluate its HR technology solutions and overall IT structure. When the company grew from 3,000 to 5,000 employees—partly through acquisition, but also organically—it became an “inflection point,” explains Ahmad Noordin, […]

3Sixty Insights - Anatomy of a Decision - Thumbnail

Anatomy of a Decision Vignette: How isolved Strengthened the Onboarding and Payroll Experience for QSR Employees and Customers

Posted on by

What You Need to Know To most Quick Service Restaurant (QSR) customers, front-line workers are the business. Whether it’s by providing quality service or resolving customer issues, they’re the ones who maintain the customer experience. That involves everything from taking orders and maintaining facilities to troubleshooting delivery delays and making sure a customer’s request for “mayonnaise, not mustard” is fulfilled. It follows, then, that QSRs view the employee experience as critical. Because the industry’s wages tend to be low and vary little, workers will switch employers for a minimal raise, slightly better benefits, or a more professional working environment. Combine that with the importance of experience in dealing with the public as well as the business’s operations, and you begin to see why employee experience […]

3Sixty Insights - Research Note - Thumbnail

Research Note: How isolved’s Industry Expertise Enables Quick Service Restaurants to Recruit and Engage an Ever-Changing Workforce

Posted on by

In high-turnover industries like quick service restaurants, employee experience can often be overlooked, as it’s merely a fleeting part of business operations. In the eyes of a busy business owner or restaurant operator, many employees are there one moment and gone the next. What business leaders miss, however, is that employees represent the most powerful resource at their disposal. When it comes to business operations, employees are the primary drivers of retention, performance, and customer satisfaction. For businesses that rely on regular, up-close interactions with their customers, employees are integral to the success of their business. Whether it’s a smile greeting them when they walk in the door, or seasoned professionals who know a menu from front to back, at quick service restaurants (QSRs), workers […]

3Sixty Insights - Analyst Insight -Thumbnail

Analyst Insight: isolved’s Strategic Approach to Sustainable Growth and Outstanding Customer Experiences

Posted on by

I recently attended isolved’s Analyst Summit in Scottsdale, AZ, which gave me the opportunity to gain valuable insights into the company’s strategic direction. I was front and center to witness their commitment to exceptional customer experiences and deliberate, sustainable growth. isolved has been a longstanding customer of 3Sixty Insights, which has provided us visibility into their evolution and strategic long game. This Analyst Insight highlights some of the items covered at isolved’s event, and the company’s journey, marked by thoughtful expansion and unwavering focus on customer success, which stands out in an industry often dominated by aggressive year-over-year growth strategies where the only goal is “revenue.” Legacy and Current Position isolved has carved a unique position in the Human Capital Management (HCM) and Payroll market […]

#HRTechChat: Ahmad Noordin on HR-IT Collaboration and Simplifying Employee Tech

Posted on by

As organizations face growing complexity and rapid change, the need for simple, integrated HR solutions is more urgent than ever—especially in industries where high attrition and operational efficiency collide. In this episode of #HRTechChat, 3Sixty Insights’ Dylan Teggart sits down with Ahmad Noordin, VP of HR Technology at a leading U.S. property management company, to explore how HR and IT can partner to drive better employee experiences without overcomplicating processes. Ahmad shares how his background in both technology and HR uniquely positions him to bridge the gap between functional needs and technical capabilities. Together, they discuss the growing shift toward simplification in HR tech, the role of no-code and low-code platforms, and why ease of use has become a competitive advantage in workforce technology. From […]

#HRTechChat: Heidi Barnett on ApplicantPro’s Evolution and Integration with isolved

Posted on by

As workforce expectations evolve and hiring challenges mount, the need for seamless, scalable recruitment strategies has never been more critical—especially in industries where speed and simplicity make or break business outcomes. In this episode of #HRTechChat, 3Sixty Insights’ Dylan Teggart sits down with Heidi Barnett, former CEO of ApplicantPro and now President of isolved Talent Acquisition to discuss the recent merger between the two companies—and what it means for the future of talent acquisition. Heidi brings her marketing-first mindset to HR, unpacking how ApplicantPro’s streamlined, high-conversion applicant tracking capabilities are now being scaled through isolved’s expansive HCM platform. Together, they explore the rising pressures on HR teams in SMB and mid-market companies, the realities of modern recruitment in high-turnover sectors like restaurants and healthcare, and the […]

HTC HRTech Cube - Logo

HRTech Cube: TechDuologue with Dylan Teggart and Mark Feffer, 3Sixty Insights, isolved & ApplicantPro

Posted on by

Dylan and Mark from 3Sixty Insights discuss SMB hiring, HR tech trends, AI tools, and isolved’s evolving talent solutions. Dylan and Mark from 3Sixty Insights discuss SMB hiring, HR tech trends, AI tools, and isolved’s evolving talent solutions. Dylan and Mark, it’s a pleasure to have you with us at HRTech Cube. To begin, we’d love to hear a little about your professional journeys leading up to your current roles at 3Sixty Insights. Dylan: I have always enjoyed writing, and I stepped into my first professional writing role as a Proposal/RFP writer at Ceridian (now Dayforce). From there, I was contracted as a sales and marketing writer at UKG while simultaneously working as a writer for 3Sixty Insights behind the scenes. As time went on […]

3Sixty Insights - Article - Thumbnail

Remote Work Is Not a Fad—It’s a Strategic Advantage

Posted on by

I recently came across the work of Stanford professor of economics Nick Bloom, who has spent years leading research into one of the most hotly debated topics in workforce management these days: remote work, hybrid work, and working from home (WFH). His platform, wfhresearch.com, offers a data-driven look at how flexible work shapes productivity, retention, and long-term business resilience. The verdict? Hybrid work is here to stay, and for good reason. Bloom’s research underscores the enduring nature of remote and hybrid work models, highlighting their potential benefits for both employees and organizations. In fact, over 80% of Fortune 500 companies already operate on a hybrid model for managerial and professional roles. Here’s why the model works: Productivity remains strong: Employees working from home two days […]

Eightfold Logo

eightfold Blog: In a Year of Uncertainty, Focus On Upskilling

Posted on by

Upskilling and reskilling directly address HR’s known challenges, yet according to our Annual Eightfold Talent Survey, only two-thirds of departments are prioritizing this approach. Upskilling can reduce turnover and costs and is less risky than hiring and onboarding new employees. It also better enables teams and companies to adapt to change. HR teams’ efforts at upskilling are often stymied by misalignment, not understanding your workforce’s current skills, and an inability to identify new employee opportunities. Benjamin Franklin once wrote, “Nothing is certain except for death and taxes.” This guaranteed uncertainty of life extends to every dimension of business: revenue, expenses, technology, market trends, and, of course, hiring. Many organizations are unsure how to or where they should grow their workforces and develop slates for new positions. However, […]

3Sixty Insights - Analyst Insight -Thumbnail

Analyst Insight: Empowering the Frontline Workforce – Inspiring Change Through Intelligent Communication and Insights

Posted on by

In an era where digital transformation is reshaping industries, frontline workers—who make up nearly 80% of the global workforce—often remain underserved by enterprise technology. Beekeeper addresses this gap by leveraging AI-driven solutions to enhance communication, engagement, and operational efficiency. By prioritizing a mobile-first approach, Beekeeper ensures that frontline employees—who almost always have a mobile phone on them—can seamlessly access the tools they need without the barriers of traditional workplace technology. Through our exploration of Beekeeper’s AI-powered approach, three key takeaways emerged in the transformation of frontline work: AI-Driven Translation & Inclusive Communications – Breaking down language barriers to foster seamless, real-time workplace communication that can improve team cohesion, increase workplace safety and compliance, and harness skills. Manager Enablement to Boost Frontline Engagement – Equipping frontline […]

3Sixty Insights - Market Alert - Thumbnail

Market Alert: SD Worx Expands HCM Suite with Continuous Payroll Technology in Germany

Posted on by

SD Worx, a leading European provider of HR and payroll solutions, has expanded its Human Capital Management (HCM) suite in Germany with the introduction of continuous payroll technology. This marks a significant advancement in payroll processing for small and medium-sized businesses, offering real-time calculations and enhanced automation through SD Worx Buddy, a cloud-based SaaS platform. Key Features of SD Worx Buddy: Core HR – Streamlines employee administration. Time Management – Enables efficient workforce scheduling. Payroll – Delivers continuous payroll processing with real-time calculations. A standout feature of this expansion is continuous payroll technology, which eliminates batch processing and allows employers to make data-driven decisions throughout the payroll cycle. With real-time simulation, forecasting, and instant payroll calculations, businesses gain immediate insight into workforce costs, enabling them […]

3Sixty Insights - Market Alert - Thumbnail

Market Alert: isolved Incorporates ApplicantPro to Strengthen Recruiting Package

Posted on by

What’s Happening isolved has completely incorporated ApplicantPro’s brand and features to improve its recruiting tools and elevate the user experience for both recruiters and candidates. The move is a logical next step for the companies, which have together offered several talent acquisition tools for nearly 10 years. In addition to technology, ApplicantPro brings an established service business to isolved, writing and testing job ads to help customers quickly identify and hire the best-matching talent, as well as support employer branding. After gaining majority ownership a few years back, isolved has merged ApplicantPro’s brand and operations to improve its recruiting tools, elevate the user experience, and create a fresh entry point for its solutions. Furthermore, isolved will maintain its provision of standalone talent acquisition software and […]

3Sixty Insights - Article - Thumbnail

Burnout, AI, and Economic Uncertainty: Why Employers Must Act Now

Posted on by

One thing I’ve been looking into since joining 3Sixty Insights has been the underemphasis on burnout at work and the need for more technology platforms to address it. Critics are quick to label this a “touchy-feely” subject, but it’s a core business challenge that directly affects engagement, productivity, and financial performance. As we saw in our 3Sixty Insights benchmark report, unaddressed burnout can potentially cost businesses trillions through lost productivity and higher turnover rates. With record-high burnout and ongoing economic uncertainty, now is the critical moment for employers to prioritize employee wellbeing. AI-driven HR technology offers viable solutions, enabling proactive burnout detection, improved workforce management, and healthier workplaces. Examples include automating scheduling to ensure fair workloads, early identification of burnout through analytics, providing wellness platforms […]

WorkforceAI Logo

Guest Podcast: 3Sixty Insights’ Dylan Teggart on How to Evaluate AI

Posted on by

Mark’s guest is 3Sixty Insights’ Dylan Teggart. As you’d expect, as an analyst Dylan tracks a lot of vendors and talks to a lot of customers about their use of AI and technology, specifically in HR. They are going to talk about how non-technology people can approach AI, educate themselves about it, and guide it through the purchasing process. And more, on this edition of PeopleTech. Listen to the full podcast here: 3Sixty Insights’ Dylan Teggart on How to Evaluate AI

3Sixty Insights - Analyst Insight -Thumbnail

Analyst Insight: Why the Resume’s Days are Numbered – The Growing Role of Assessments in Hiring

Posted on by

Talent acquisition often looks backward, though it doesn’t have to – and it shouldn’t. Today, most employers evaluate job candidates through traditional means They review resumes to identify candidates whose experience matches the job description; then, they conduct interviews—often several of them led by different people—to determine whether a candidate will align with the team’s culture and approach. Sometimes, they’ll test the candidate to confirm their nuts-and-bolts knowledge. Finally, the hiring manager reviews all the notes, references, and transcripts to determine who will best fill the open role. In these scenarios, predicting a candidate’s future performance is, to a large degree, speculative since the employer can only use the candidate’s history and reputation to forecast their potential value. At best, they make an educated guess. […]

3Sixty Insights - Research Agenda - Thumbnail

Research Agenda: Workforce Management 2025

Posted on by

The world has undergone significant changes, and so has the world of work. Influenced by the seismic shifts during the pandemic, the advent of new technologies, and evolving market dynamics, the pressing need to find and retain top talent equipped with the right skills and attributes has never been more urgent. In November 2024, 3Sixty Insights published a benchmark report in collaboration with talent intelligence experts Eightfold. In it, we found that 82% of HR leaders struggle to achieve core alignment within their business and C-suite leadership. Moreover, most workers we surveyed for this report had actively looked for a new job in the last 12-18 months. These workers expressed their discontent at work and their desire to do more and earn more elsewhere. As […]