theHRDIRECTOR: Is HR Tech in its “It’s Toasted” Era?

One thing’s for sure in HR tech: everything is agentic AI. Or better yet, just “agentic.” In the frigid back conference halls of the Mandalay Bay convention center, past the food court, and up the escalator banks, the word “agentic” bounced across the walls and danced through the air. It’s the hot new thing. Everyone’s talking about it. And maybe that’s the problem.

Over the course of the two and a half days at the 3Sixty Insights table, I was briefed, debriefed, and briefed again with vendors from across the HR tech industry. I met and spoke with many witty, intelligent, and forward-thinking people, all telling – or being told to tell – the same story. As an analyst, the result was often walking away from a meetings not quite sure what you just listened to and who said it. “Was that feature with company X or with company Y? Maybe it was company Z?”

But maybe it’s me (don’t answer that). Maybe by my eighth meeting of the day or 27 cups of coffee later, I can’t tell the difference between decaf and caffeinated either. Or maybe HR technology is beginning to enter into what I started calling it in Las Vegas: “The ‘It’s Toasted’ Era.” For those of you who’ve seen the early seasons of the period TV drama Mad Men, this reference might ring a bell. For those who aren’t, I’ll set the stage.

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