“The old system is gone. The new one has not yet formed,” said Canadian Prime Minister Mark Carney at the 2025 ASEAN Summit.
While this is truer than ever for geopolitics, it’s also true for how we work.
For the second (or even third) time this decade, the concept of “work” is changing, and AI is a big reason for it. Layoffs have begun at major tech companies driven by automation and a shift towards AI-driven work models, and within HR technology, there’s been significant consolidation and acquisition as vendors make investments that only the big players can handle. Offerings, messaging, pricing, and AI use are in flux, and we’ve yet to see how things will land.
My research aims to help HR leaders make strategic decisions in software, technology, and workforce management (WFM). In my practice, WFM covers more than personnel—it includes the whole employee lifecycle, from onboarding to offboarding, how it shapes the work experience, and how choosing the right WFM tools can enhance organizational results, culture, and communication.
As part of my 3Sixty Insights research agenda for 2026, I will explore:
- A Job Market Swaying Towards Employers
- AI Trends & Impacts on HR & Payroll Operations
- Modern HR and the New Gold Standard
- Employee Engagement in Free Fall
- The Changing Face of Recruiting and Talent
- The Compliance Avalanche: Why Organizations Need Help and What It Means to Employees
In the exploration of these topics and others not listed above, I seek opportunities to speak with companies to gain a deeper understanding of these issues and to provide practical insights.
Continue reading the full agenda here: