Dylan Teggart
Director and Principal Analyst
dteggart@3sixtyinsights.com

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Dylan Teggart is a Director and Principal Analyst at 3Sixty Insights, specializing in Human Capital Management (HCM) and Workforce Management (WFM). Dylan’s expertise lies in understanding how technology impacts workforce engagement, retention, and overall business productivity. He is passionate about addressing modern workforce challenges and redefining how we work by breaking the traditional role of the “9-5” job. Whether it’s through workplace optimization, leveraging AI, or experimenting with flexible work models, Dylan is always interested in hearing what's new and different in the world of work. His key contributions at 3Sixty Insights have included instrumental work in our 2024 benchmark report with Eightfold, exploring the misalignment between HR leaders and the C-suite, as well as numerous other articles, reports, and thought leadership. Dylan is also one of the primary hosts of 3Sixty Insight’s HRTechChat podcast and has appeared as a guest on podcasts such as Up Next @ Work and PeopleTech. As part of his 2025 research agenda, Dylan is investigating the long-term impacts of AI, workforce dynamics, talent management solutions, and the future of work beyond the traditional 40-hour week. His forward-looking research equips businesses with the knowledge needed to stay competitive. Before joining 3Sixty Insights, Dylan held positions at UKG and Dayforce, and is an alumnus of New York University.
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Analyst Insight: UKG Analyst Day 2025

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A Strategic Refresh and an AI-Driven Future In late May 2025, I stepped out into the warm Florida sun to join UKG’s Analyst Day event hosted in Fort Lauderdale. This closed-door session brought together leading HR technology analysts for an in-depth look at UKG’s redefined strategic vision, revamped executive leadership team, and extensive technology roadmap. Throughout the day, executives, including CEO Jennifer Morgan, Chief Product Officer Suresh Vittal, and Chief Marketing Officer Sarah Hodges, delivered a cohesive narrative around customer-centric innovation, frontline worker empowerment, and pragmatic AI integration. While this event was meant to update analysts on UKG’s products and technology, it served a dual purpose for UKG: to reintroduce itself to the HR tech world as an AI-first company that can deliver strategic business […]

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reworked: Choosing HR Software Involves More Than HR

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Balancing focus and flexibility, navigating the suite versus point solution debate in HR tech. A question that regularly pops up as the technology environment evolves is: Which is the better approach for HR — to put all of its eggs in one basket by focusing on a single, comprehensive tech suite, or to address each requirement with a focused point solution, such as an ATS developed by one company, a performance management platform offered by another and a payroll system provided by a third? Point solutions and suites will always need to coexist, said Ward Christman, founder of HR Tech Advisor, an HR technology advisory firm in West Chester, Pa. “No suite will ever be sufficient for all customers, and will probably be insufficient for any […]

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Solutions Spotlight: Democratizing Talent Development – AI-Enhanced Coaching Solutions by CoachHub

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Today, more than ever, organizations are facing significant challenges in attracting, developing, and retaining talent. Traditional learning and development (L&D) approaches are often resource-heavy and top-down, making them increasingly inadequate for meeting the evolving skill needs of today’s dynamic and distributed teams. At 3Sixty Insights, we recognize a clear shift in the industry toward advanced, scalable, and technology-driven development tools. For many companies, these tools have become central to enterprise strategy at a time when budgets are tightening and expectations are rising. CoachHub, a global digital coaching provider, has emerged as a prominent player at the crossroads of human coaching and artificial intelligence. Through its integrated platform, which combines expert human coaching with proprietary AI technology, CoachHub provides practical solutions to the challenge of scaling […]

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FAMA Webinar: From Guesswork to Great Hires – June 17th @ 1pm Eastern

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How AI-Powered Online Screening Helps You Hire Right the First Time Live Q&A Webinar with 3Sixty Insights, Fama, and TRAP Recruiter Tuesday, June 17th • 1 to 2pm EST The Workforce Has Changed. Has Your Hiring Process? Resumes, interviews, and background checks no longer tell the full story. Today’s candidates live online, and their digital behavior often reveals more about culture fit—and potential risk—than anything they show during the interview. Join us for a timely, no-fluff conversation on why traditional hiring methods are falling short in 2025—and what Talent Acquisition leaders can do to fix it. In this expert-led session, we’ll explore how Behavioral Intelligence is helping TA teams close hiring gaps, reduce brand and people risk, and improve quality of hire at scale. You’ll learn how: […]

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isolved Press Release: isolved Launches Tailored Restaurant Solutions to Reduce Turnover, Ensure Compliance and Improve Guest Experience

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The Company Strengthens its Vertical Focus with Purpose-Built Technology and Expert Services CHARLOTTE, N.C., May 20, 2025 /PRNewswire/ — Rising labor costs, crippling turnover and constantly changing compliance requirements are stretching restaurant teams thin. In fact, 64% of restaurant HR leaders say their industry is facing a talent crisis and nearly three-quarters are looking for more effective ways to manage their growing workload. To meet these challenges head-on, isolved® is launching isolved People Cloud™ for Restaurants—tailored human capital management (HCM) solutions built to support quick-service restaurants (QSRs), franchises and dining establishments of all sizes. “Restaurant HR leaders are under tremendous pressure with limited time and resources to manage high turnover, wage and tip complexity and fast-changing regulations,” said Opal Wagnac, Senior Vice President, Market & […]

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Beyond the Buzzwords: A More Honest Look at the Skills Crisis

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Fuel50’s 2025 Skills Crisis Report aims to pinpoint the primary causes of talent misalignment in modern organizations. The report successfully punctures the illusion that companies have control over their internal talent ecosystems and tries to target the structural inertia that plagues workforce management. The report’s core insight is that organizations are operating with a false sense of security when it comes to skills visibility: “Companies think they have their skills and talent problems under control until the data proves otherwise.” 92% of organizations say they understand their workforce’s skills, yet 74% admit that lack of visibility directly impedes business performance. This disconnect between self-perception and operational reality should alarm any business leader. 3Sixty Insights found similar findings in our November 2024 benchmark report that looks […]

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FAMA Press Release: New Research Shows What Hiring Teams Already Know: What They Post Is Who You’ll Get—And Now There’s Data to Help Spot It Early

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LOS ANGELES, CA — May 21, 2025 — A new independent research report from 3Sixty Insights is shining a light on Fama Technologies as a critical solution for today’s evolving hiring landscape. The report examines how Fama helps companies uncover job-relevant misconduct signals before day one, bridging the gaps left by resumes, interviews, and traditional background checks. As hiring grows more complex, so does the challenge of measuring quality of hire. According to LinkedIn’s Future of Recruiting 2025 report, 89% of talent leaders say quality of hire is becoming more important, but just 25% feel confident in how their company measures it. Meanwhile, 61% believe AI will play a key role in solving that problem. The new research backs this up, showing how Fama’s AI-powered platform gives teams a clearer view into candidate fit, risk, […]

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Research Note: Behavioral Intelligence in Hiring – How Fama Helps Identify Misconduct Before Day One

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Executive Summary Today, nearly everyone has a visible online footprint. The average person voluntarily shares dozens of data points publicly online, sometimes with great detail. By evaluating this behavior, organizations gain insights into candidates’ cultural fit and potential risks for damaging behaviors, helping employers understand a candidate’s workplace impact before employment begins. The organizational impacts of even modest levels of employee misconduct are profound. With even a small rate of misconduct setting off a domino effect of consequences for productivity and talent retention, organizations in which just 5% of workers commit misconduct suffer a 40% reduction in productivity. These same organizations also risk losing their most valuable employees, who become 54% more likely to depart when these are the workplace conditions. Fama’s 2024 Misconduct Benchmark […]

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Case Study: 15Five – A Proactive Approach to HR Transformation in a Fully Remote Organization

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What You Need to Know Remote work has remained popular ever since the pandemic, making it feasible for many roles. A 2024 Gallup survey found that 28% of workers for whom it’s possible would prefer to be fully remote, and another 61% would choose a hybrid work arrangement. This adds up to a clear majority (89%) who would rather not be required to commute to an office every work day. And yet, while employees overwhelmingly prefer the logistical flexibility of remote work, it can have significant consequences for their engagement and their workplace satisfaction. The precise work arrangement an individual would choose for reasons of convenience can lead to challenges on a deeper and arguably more impactful level in some circumstances. Poor communication, feelings of […]

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isolved Webinar: AI in Action – How QSRs are Getting Smarter | July 23rd @ 12:00PM Eastern

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AI is no longer a futuristic concept for QSRs—it’s transforming how brands serve, staff and scale. In this exclusive session, you’ll hear from leading 3Sixty Insights analyst Dylan Teggart and isolved’s own Yutaka Takagi, who’ve studied how top restaurants are leveraging AI to solve labor challenges, optimize operations and enhance customer experiences. In this 45-minute webinar, they’ll cover: How QSRs are using AI to address staffing and operational efficiency Exclusive insights from recent industry research Real examples of AI improving speed of service and personalization What trends are emerging—and how to stay ahead of them The tools and tech QSRs are investing in right now July 23rd, 2025 @ 12:00 PM ET Learn more and register here: AI in Action – How QSRs are Getting Smarter 

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Case Study: How UKG Helped RPM Living Enable Employee Experience as the Priority

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RPM Living, founded in 2002 in Austin, Texas, is a full-service multifamily property management, investment, and development firm. The company specializes in acquiring, building, and operating multifamily rental communities. Over the years, RPM Living has experienced significant growth. In 2021, the company merged with CF Real Estate Services, expanding its portfolio to 84,000 units across multiple states and increasing its workforce to over 1,800 associates nationwide. RPM Living continues to expand its presence, with over 225,000 units under management in more than 45 submarkets across 30 states. This rapid growth has forced the organization to evaluate its HR technology solutions and overall IT structure. When the company grew from 3,000 to 5,000 employees—partly through acquisition, but also organically—it became an “inflection point,” explains Ahmad Noordin, […]

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Anatomy of a Decision Vignette: How isolved Strengthened the Onboarding and Payroll Experience for QSR Employees and Customers

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What You Need to Know To most Quick Service Restaurant (QSR) customers, front-line workers are the business. Whether it’s by providing quality service or resolving customer issues, they’re the ones who maintain the customer experience. That involves everything from taking orders and maintaining facilities to troubleshooting delivery delays and making sure a customer’s request for “mayonnaise, not mustard” is fulfilled. It follows, then, that QSRs view the employee experience as critical. Because the industry’s wages tend to be low and vary little, workers will switch employers for a minimal raise, slightly better benefits, or a more professional working environment. Combine that with the importance of experience in dealing with the public as well as the business’s operations, and you begin to see why employee experience […]

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Research Note: How isolved’s Industry Expertise Enables Quick Service Restaurants to Recruit and Engage an Ever-Changing Workforce

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In high-turnover industries like quick service restaurants, employee experience can often be overlooked, as it’s merely a fleeting part of business operations. In the eyes of a busy business owner or restaurant operator, many employees are there one moment and gone the next. What business leaders miss, however, is that employees represent the most powerful resource at their disposal. When it comes to business operations, employees are the primary drivers of retention, performance, and customer satisfaction. For businesses that rely on regular, up-close interactions with their customers, employees are integral to the success of their business. Whether it’s a smile greeting them when they walk in the door, or seasoned professionals who know a menu from front to back, at quick service restaurants (QSRs), workers […]

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Analyst Insight: isolved’s Strategic Approach to Sustainable Growth and Outstanding Customer Experiences

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I recently attended isolved’s Analyst Summit in Scottsdale, AZ, which gave me the opportunity to gain valuable insights into the company’s strategic direction. I was front and center to witness their commitment to exceptional customer experiences and deliberate, sustainable growth. isolved has been a longstanding customer of 3Sixty Insights, which has provided us visibility into their evolution and strategic long game. This Analyst Insight highlights some of the items covered at isolved’s event, and the company’s journey, marked by thoughtful expansion and unwavering focus on customer success, which stands out in an industry often dominated by aggressive year-over-year growth strategies where the only goal is “revenue.” Legacy and Current Position isolved has carved a unique position in the Human Capital Management (HCM) and Payroll market […]

#HRTechChat: Ahmad Noordin on HR-IT Collaboration and Simplifying Employee Tech

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As organizations face growing complexity and rapid change, the need for simple, integrated HR solutions is more urgent than ever—especially in industries where high attrition and operational efficiency collide. In this episode of #HRTechChat, 3Sixty Insights’ Dylan Teggart sits down with Ahmad Noordin, VP of HR Technology at a leading U.S. property management company, to explore how HR and IT can partner to drive better employee experiences without overcomplicating processes. Ahmad shares how his background in both technology and HR uniquely positions him to bridge the gap between functional needs and technical capabilities. Together, they discuss the growing shift toward simplification in HR tech, the role of no-code and low-code platforms, and why ease of use has become a competitive advantage in workforce technology. From […]

#HRTechChat: Heidi Barnett on ApplicantPro’s Evolution and Integration with isolved

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As workforce expectations evolve and hiring challenges mount, the need for seamless, scalable recruitment strategies has never been more critical—especially in industries where speed and simplicity make or break business outcomes. In this episode of #HRTechChat, 3Sixty Insights’ Dylan Teggart sits down with Heidi Barnett, former CEO of ApplicantPro and now President of isolved Talent Acquisition to discuss the recent merger between the two companies—and what it means for the future of talent acquisition. Heidi brings her marketing-first mindset to HR, unpacking how ApplicantPro’s streamlined, high-conversion applicant tracking capabilities are now being scaled through isolved’s expansive HCM platform. Together, they explore the rising pressures on HR teams in SMB and mid-market companies, the realities of modern recruitment in high-turnover sectors like restaurants and healthcare, and the […]

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HRTech Cube: TechDuologue with Dylan Teggart and Mark Feffer, 3Sixty Insights, isolved & ApplicantPro

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Dylan and Mark from 3Sixty Insights discuss SMB hiring, HR tech trends, AI tools, and isolved’s evolving talent solutions. Dylan and Mark from 3Sixty Insights discuss SMB hiring, HR tech trends, AI tools, and isolved’s evolving talent solutions. Dylan and Mark, it’s a pleasure to have you with us at HRTech Cube. To begin, we’d love to hear a little about your professional journeys leading up to your current roles at 3Sixty Insights. Dylan: I have always enjoyed writing, and I stepped into my first professional writing role as a Proposal/RFP writer at Ceridian (now Dayforce). From there, I was contracted as a sales and marketing writer at UKG while simultaneously working as a writer for 3Sixty Insights behind the scenes. As time went on […]

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Remote Work Is Not a Fad—It’s a Strategic Advantage

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I recently came across the work of Stanford professor of economics Nick Bloom, who has spent years leading research into one of the most hotly debated topics in workforce management these days: remote work, hybrid work, and working from home (WFH). His platform, wfhresearch.com, offers a data-driven look at how flexible work shapes productivity, retention, and long-term business resilience. The verdict? Hybrid work is here to stay, and for good reason. Bloom’s research underscores the enduring nature of remote and hybrid work models, highlighting their potential benefits for both employees and organizations. In fact, over 80% of Fortune 500 companies already operate on a hybrid model for managerial and professional roles. Here’s why the model works: Productivity remains strong: Employees working from home two days […]

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eightfold Blog: In a Year of Uncertainty, Focus On Upskilling

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Upskilling and reskilling directly address HR’s known challenges, yet according to our Annual Eightfold Talent Survey, only two-thirds of departments are prioritizing this approach. Upskilling can reduce turnover and costs and is less risky than hiring and onboarding new employees. It also better enables teams and companies to adapt to change. HR teams’ efforts at upskilling are often stymied by misalignment, not understanding your workforce’s current skills, and an inability to identify new employee opportunities. Benjamin Franklin once wrote, “Nothing is certain except for death and taxes.” This guaranteed uncertainty of life extends to every dimension of business: revenue, expenses, technology, market trends, and, of course, hiring. Many organizations are unsure how to or where they should grow their workforces and develop slates for new positions. However, […]

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Analyst Insight: Empowering the Frontline Workforce – Inspiring Change Through Intelligent Communication and Insights

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In an era where digital transformation is reshaping industries, frontline workers—who make up nearly 80% of the global workforce—often remain underserved by enterprise technology. Beekeeper addresses this gap by leveraging AI-driven solutions to enhance communication, engagement, and operational efficiency. By prioritizing a mobile-first approach, Beekeeper ensures that frontline employees—who almost always have a mobile phone on them—can seamlessly access the tools they need without the barriers of traditional workplace technology. Through our exploration of Beekeeper’s AI-powered approach, three key takeaways emerged in the transformation of frontline work: AI-Driven Translation & Inclusive Communications – Breaking down language barriers to foster seamless, real-time workplace communication that can improve team cohesion, increase workplace safety and compliance, and harness skills. Manager Enablement to Boost Frontline Engagement – Equipping frontline […]