Dylan Teggart
Director and Principal Analyst
dteggart@3sixtyinsights.com

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Dylan Teggart is a Director and Principal Analyst at 3Sixty Insights, specializing in Human Capital Management (HCM) and Workforce Management (WFM). Dylan’s expertise lies in understanding how technology impacts workforce engagement, retention, and overall business productivity. He is passionate about addressing modern workforce challenges and redefining how we work by breaking the traditional role of the “9-5” job. Whether it’s through workplace optimization, leveraging AI, or experimenting with flexible work models, Dylan is always interested in hearing what's new and different in the world of work. His key contributions at 3Sixty Insights have included instrumental work in our 2024 benchmark report with Eightfold, exploring the misalignment between HR leaders and the C-suite, as well as numerous other articles, reports, and thought leadership. Dylan is also one of the primary hosts of 3Sixty Insight’s HRTechChat podcast and has appeared as a guest on podcasts such as Up Next @ Work and PeopleTech. As part of his 2025 research agenda, Dylan is investigating the long-term impacts of AI, workforce dynamics, talent management solutions, and the future of work beyond the traditional 40-hour week. His forward-looking research equips businesses with the knowledge needed to stay competitive. Before joining 3Sixty Insights, Dylan held positions at UKG and Dayforce, and is an alumnus of New York University.
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Workday VNDLY Is Defining the Future of Total Workforce Management

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At its town hall yesterday, Workday outlined a clear strategic shift for VNDLY, its vendor management system that helps organizations manage external or contingent workforces (contractors, freelancers, etc.). VNDLY is being revamped from a traditional vendor management system into an AI-enabled “control plane.” Admittedly, I was unfamiliar with this term, but a ‘control plane’ serves as the brain of an enterprise system or systems. It sits above tools a system may have for HR, payroll, ATS, etc, to interpret that data, apply policies, and orchestrate actions through AI and automation. Kind of like a conductor for your HR tech orchestra. Led by Mariana Santiago, John Adkins, Hannah Atkins, and Stephen Middleton, the session highlighted Workday’s VNDLY as a key piece of the company’s wider agentic […]

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AT&T’s Market-Based Culture Shift and What It Reveals About the Future of Work – Part 2 of 2

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AT&T’s Market-Based Culture Shift and What It Reveals About the Future of Work Part 2 of 2: What It Means for the Job Market, HR Leaders, and the Future of Performance Management Editors note: This is the second part of a two part series on this topic. For the first part, you can find it here [hyperlink]. In my first installment of this series, I broke down AT&T CEO John Stankey’s memo to employees and what it reveals about the company’s shift toward a market-based culture — one focused on competition, accountability, and performance metrics. In this follow-up, I explore how that shift fits within today’s job market and what it means for HR and leadership. Is This What the Modern Job Market is Asking […]

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eightfold.ai Article: Why Only 1 in 5 HR Leaders Has a Say in Their Company’s AI Strategy

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HR’s role is shifting from improving talent acquisition and management processes,  to helping lead organizational transformation. AI is reshaping HR’s function, but limited budgets make agility and strategic alignment essential for successful adoption of new technologies and practices. To succeed, HR leaders must assess their organization’s readiness for change, surface hidden workforce capabilities, and guide adoption with confidence. If you’ve been in HR for a while, you probably remember the days when your entire system lived in a spreadsheet — and if you don’t, consider yourself lucky. Today, HR technology has advanced significantly, but with that progress comes complexity. The average organization now manages 15 to 20 different HR tools and tech systems. With so many tools and limited budgets, you’re likely facing a critical […]

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AT&T’s Market-Based Culture Shift and What It Reveals About the Future of Work – Part 1 of 2

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Part 1 of 2: Inside John Stankey’s Memo and the Rise of Market-Based Management at AT&T One piece of workplace-related news that I haven’t been able to get out of my head is the memo AT&T CEO John Stankey sent out to his company this summer. Stankey’s memo has garnered numerous (mostly negative) hot takes from analysts and influencers alike. Admittedly, I’m late to the party on addressing it. However, the reason I am now is because it seems to be evolving into an artifact of corporate transformation in real-time. I dove into the entirety of Stankey’s message and pulled out a few key concepts. Keep in mind, the “memo” is in fact a 4000-word essay that takes about 15 minutes to read on its […]

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Video: Risk to Retention: How Strategic Background Screening Drives Trust, Safety, and Talent Retention

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  In this video, 3Sixty Insights Principal Analyst Dylan Taggart shares key findings from our research note, “Risk to Retention: Background Screening as Strategy.” Discover how modern background screening is evolving from a compliance task into a strategic tool that shapes candidate experience, organizational trust, safety culture, and talent retention. Dylan highlights insights from Mitratech and its clients, including WillowBridge Property Company, showing how technology and human judgment work together to streamline processes, reduce administrative burden, and improve HR effectiveness. Learn how transparency, fairness, and strategic screening can strengthen your organization’s culture, reputation, and competitive advantage in today’s high-turnover, highly regulated environment. Watch to learn: How background screening influences first impressions and candidate confidence The role of screening in safety and public trust How technology […]

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theHRDIRECTOR: Is HR Tech in its “It’s Toasted” Era?

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One thing’s for sure in HR tech: everything is agentic AI. Or better yet, just “agentic.” In the frigid back conference halls of the Mandalay Bay convention center, past the food court, and up the escalator banks, the word “agentic” bounced across the walls and danced through the air. It’s the hot new thing. Everyone’s talking about it. And maybe that’s the problem. Over the course of the two and a half days at the 3Sixty Insights table, I was briefed, debriefed, and briefed again with vendors from across the HR tech industry. I met and spoke with many witty, intelligent, and forward-thinking people, all telling – or being told to tell – the same story. As an analyst, the result was often walking away […]

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Analyst Insight: Payscale 2025 Salary Budget Survey

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Payscale’s 2025 Salary Budget Survey reveals a cautious pay environment as employers prepare for 2026. Drawing on insights from 1,551 organizations across the U.S., Canada, and beyond, the findings show that salary increase budgets are flattening, even as inflation and wage expectations remain elevated. Payscale’s findings illustrate a shift in the employment landscape. Wage growth between 2021 and 2023 became more cautious, and employers are focusing on controlling costs amid consistently uncertain economic signs. Simultaneously, workers remain highly aware of inflationary pressures and expect wage increases to preserve their purchasing power. The ongoing friction between these forces will shape retention and engagement in 2026. For 2026, U.S. employers project average salary budget increases of 3.5%, slightly lower than the 3.6% they actually granted in 2025. […]

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Guest Podcast: Up Next @ Work, Episode 5 with Dylan Teggart of 3Sixty Insights

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In this episode, Up Next @ Work host Kate Achille sits down with Dylan Teggart, Principal Analyst at 3Sixty Insights, to discuss the state of the employee experience in 2024. Taking a socio-political lens to what’s most often seen as an HR issue, Kate and Dylan consider what factors most influence engagement rates in today’s workplaces and what employers can do to understand and improve the connection to their workforce. This conversation also serves as a preview of Dylan’s forthcoming research on building the employee experience from a workforce management perspective.

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Analyst Insight: HR Techonomics & The Napster Effect

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Agentic AI is becoming table stakes, but the pricing model is broken for HR tech vendors. Given that platforms like ChatGPT are free for most HR tech users—or built into the existing fee structures for HR tech platforms—I fear that tying it to a zero-cost model may inadvertently propel HR tech AI into a fate similar to that of recorded music after Napster and the rise of music streaming. Napster proved to the world that music can be free, and the music industry never recovered from it. Record stores closed, artists suffered, and the music market was flooded with even more music, all of which was still available for free. Even decades later, when services like Apple Music and Spotify began to pop up, charging […]

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Winner Takes All: AI, Shareholders & the Future of Work

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Many HR tech companies’ go-to-market strategies are fixated on enhancing employee experience. There’s often a heavy emphasis on frontline efficiency achieved through a bottom-up approach to bolster business. They aim to help employees first, enabling them to be more productive, which in turn benefits the company as a whole. A significant part of this movement is facilitated through the use of AI as a vehicle to accelerate progress. At HR Tech 2025, there was a recurring emphasis on the concept of “human in the loop” — the idea that even with advancements in AI, such as agentic AI, human oversight will always be necessary for its actions. Many business and tech leaders argue that AI is meant to assist, rather than replace, workers. And this […]

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Research Note: Risk to Retention – Background Screening as a Strategy

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Why forward-thinking HR leaders are reimagining background checks with technology to enhance candidate experience, reduce risk, and strengthen employee retention. Executive Summary Background screening has grown to shape candidate experience and signal organizational culture, just as much as it ensures compliance and protects against risk. Having shifted from a mere compliance safeguard to a strategic element of talent management, when done well, screening builds candidate trust, promotes a safe workplace, and enhances employee retention. The future of background screening will be shaped by regulatory expansion, tighter integration of technology, and increasing candidate expectations for fairness and transparency. Companies that strike a balance between compliance and culture, leverage technology without compromising human judgment, and prioritize candidate trust, will not only reduce risk but also gain an […]

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Analyst Insight: ADP Innovation Day 2025

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It’s not often I get to take the subway to an HR tech meeting. Fortunately for me, ADP’s early September 2025 Innovation Day on Central Park South was a short ride away from my home in Brooklyn. This private session brought together HR technology analysts, along with ADP partners and clients for an in-depth review of ADP’s strategic vision and technology roadmap. Throughout the day, executives, including President and CEO Maria Black and Sreeni Kutam, President of Global Product & Innovation, shared stories on topics such as innovation, artificial intelligence, and global payroll. While this event was intended to update analysts on ADP’s products and technology, it also served a dual purpose for ADP to address current topics. These included using multiple AI/LLM agents for […]

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Is HR Tech in its “It’s Toasted” Era?

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One thing’s for sure in HR tech: everything is agentic AI. Or better yet, just “agentic.” In the frigid back conference halls of the Mandalay Bay convention center, past the food court, and up the escalator banks, the word “agentic” bounced across the walls and danced through the air. It’s the hot new thing. Everyone’s talking about it. And maybe that’s the problem. Over the course of the two and a half days at the 3Sixty Insights table, I was briefed, debriefed, and briefed again with vendors from across the HR tech industry. I met and spoke with many witty, intelligent, and forward-thinking people, all telling – or being told to tell – the same story. As an analyst, the result was often walking away […]

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Payroll’s Role in Trust, Equity, and the Free Market | National Payroll Week 2025

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National Payroll Week (Sept 1–5, 2025), led by PayrollOrg, is all about accurate pay. But it’s also a reminder that payroll is at the heart of employee trust, financial well-being, and the larger economy. Payroll and paying people on time are integral to the national infrastructure. The preliminary 2025 payroll.org survey “Getting Paid in America” provides valuable insights into how employees actually experience payroll today: Direct deposit still dominates. Nearly 93% of respondents said they are paid this way. Despite the hype, payroll cards barely register at 0.58%. Vendors may talk about them, but adoption remains minimal. Accuracy isn’t bulletproof. Three out of five respondents feel “very certain” their pay is correct. But roughly 8%—about 1 in 12 employees—remain less than certain. That doubt is […]