Nicholas W.J. Biron – Chief Executive and Research Officer
With over 25 years of experience in high tech and enterprise software, Nick has built a career focused on corporate sales, organizational growth, and market strategy across the technology research and enterprise software sectors.
For nearly two decades, he has specialized in launching and leading high-performing teams within the enterprise research space. At Aberdeen Group, he played a key role in establishing new research areas such as Wireless & Mobility, Network & Application Performance Management, and Unified Communications. As Co-Founder of Blue Hill Research, Nick led the firm’s launch and growth, overseeing Sales, Marketing, and Operations.
He later served as the business lead for the US Northeast and UK regions at Mercator Advisory Group, where he directed account strategy and research initiatives.
Leveraging his broad industry insight, Nick founded 3Sixty Insights to improve the software buying experience and help organizations make more informed, efficient decisions. At 3Sixty, he steers research direction, focusing on sales and marketing enablement, business efficiency, and human capital management.
LinkedIn: https://www.linkedin.com/in/nbiron
Dylan Teggart – Principal Analyst
Dylan Teggart is a Principal Analyst at 3Sixty Insights, specializing in Human Capital Management (HCM) and Workforce Management (WFM).
Dylan’s expertise lies in understanding how technology impacts workforce engagement, retention, and overall business productivity. He is passionate about addressing modern workforce challenges and redefining how we work by breaking the traditional role of the “9-5” job. Whether it’s through workplace optimization, leveraging AI, or experimenting with flexible work models, Dylan is always interested in hearing what’s new and different in the world of work.
His key contributions at 3Sixty Insights have included instrumental work in our 2024 benchmark report with Eightfold, exploring the misalignment between HR leaders and the C-suite, as well as numerous other articles, reports, and thought leadership. Dylan is also one of the primary hosts of 3Sixty Insight’s HRTechChat podcast and has appeared as a guest on podcasts such as Up Next @ Work and PeopleTech.
As part of his 2025 research agenda, Dylan is investigating the long-term impacts of AI, workforce dynamics, talent management solutions, and the future of work beyond the traditional 40-hour week. His forward-looking research equips businesses with the knowledge needed to stay competitive.
Before joining 3Sixty Insights, Dylan held positions at UKG and Dayforce, and is an alumnus of New York University.
LinkedIn: https://www.linkedin.com/in/dylan-teggart/
Kyle James – Principal Analyst
Kyle is a seasoned technology problem solver and product management leader with over two decades of experience. He has founded two successful startups, nuCloud and .eduGuru, both of which exited, and was among the earliest team members at HubSpot (NASDAQ:HUBS) and OneScreen.ai. Throughout his career, Kyle has been instrumental in building and scaling innovative solutions across various industries, driving both product and business growth. His contributions have helped organizations navigate complex challenges, launching products that resonate with users and generate meaningful value.
While he’s a self-professed tech geek, Kyle’s true passion lies in helping people solve problems through technology. His approach is grounded in a belief that there’s always a better way to do things, and he thrives on challenging the status quo. Whether leading product development or mentoring teams, Kyle is deeply focused on simplifying workflows and creating solutions that deliver measurable impact. His hands-on leadership style fosters collaboration, empowering teams to push boundaries and achieve successful outcomes.
Obsessed with knowledge and driven to share what he learns, Kyle enjoys troubleshooting, problem-solving, and improving processes to create lasting impact. His relentless curiosity and commitment to continuous learning ensure that he is always evolving, finding new ways to drive innovation and inspire those around him. He is dedicated to the idea that technology, when applied thoughtfully, can transform how we work and live.
LinkedIn: https://www.linkedin.com/in/jameskm03/
Nicole Roberts – Principal Analyst
Nicole, HR Industry Analyst – Workforce Strategy & Innovation with 3Sixty Insights, is an experienced HR strategist, executive advisor, Founder and President of People Solutions Group, a consulting and training firm focused on aligning people practices with business goals. With over 20 years of experience across high-growth, PE-backed, and mission-driven organizations, Nicole brings a unique blend of practical HR leadership, strategic foresight, and human-centered insight to every engagement.
Nicole’s expertise spans strategic workforce planning, leadership development, change management, culture transformation, and talent advisory. She is especially skilled in helping organizations navigate complex transitions—including mergers, acquisitions, and rapid scaling—while maintaining a strong focus on culture and employee experience.
In addition to her consulting work, Nicole serves as a faculty member for the Human Capital Institute (HCI), where she facilitates certification programs on Strategic Workforce Planning, Strategic Talent Acquisition, Coaching for Performance, and the Strategic HR Business Partner. Her work empowers HR professionals and business leaders to elevate their impact and align talent strategies with organizational outcomes.
As a sought-after consultant, coach, and speaker, Nicole partners with founders, CEOs, and HR teams to build sustainable people strategies that drive performance. Her portfolio also includes HR technology advisory, executive coaching, and public speaking on resilience, leadership, and transformation.
A breast cancer survivor and advocate for trauma-informed leadership, Nicole leads with empathy and authenticity. Her mission is to help organizations create environments where people feel valued, seen, and supported—because when people thrive, businesses do too.
LinkedIn: https://www.linkedin.com/in/nrobertshr/
Pamela Stroko – Principal Analyst
She is a thought leader in HCM, author, keynote speaker, seminar leader, executive coach, and consultant, serving as a resource to companies looking to build their talent strategies in this competitive economy. Over her career she has developed deep expertise in all aspects of HCM, focusing on delivering compelling employee experiences using HCM technology as an engine to build cultures and organizations that people want to join and where they want to stay and build a career.
As a recognized thought leader, Pamela is frequently a keynote speaker and workshop leader at the industry’s largest forums. In person and in the Zoom universe she can be found presenting on topics such as: Workforce Trends and what they Mean for your Business; Learning as a Platform for Talent Attraction, Retention, and Development; Developing Leaders to Lead a Hybrid Workforce; Winning in the new Collaborative Economy; Recruiting in a Forever Talent Shortage; and, The Transformation of Performance Management. Pamela has authored books, e-books, whitepapers, articles, and blogs. “The Chemistry of High Performance” and “Becoming a Talent Magnet Manager” continue to be sought after resources for business leaders. These assets have also built millions of dollars of sales pipeline for Taleo and Oracle. as well as for her consulting clients.
As a recognized expert in solutions to close talent gaps and build a sustainable pipeline of great talent, Pamela can assist organizations in building their internal/external talent marketplace, using the best solutions to attract and retain great talent, providing unique candidate experiences, how use mentoring to attract and retain diverse talent, and using skills as a way to deconstruct the jobs and focus on the work.
Pamela developed her expertise as a talent leader by serving in senior HR/business roles at RR Donnelley & Sons Company, Deloitte, The Coca Cola Company, ICI London, Gap Inc., and Oracle. She developed her technology expertise through representing Taleo and Oracle in the HCM marketplace.
LinkedIn: https://www.linkedin.com/in/pamelastroko/
Geoff Webb – Contributing Analyst
Geoff Webb has over 25 years of experience in the tech industry working alongside marketing and product teams to help define strategy for businesses.
Webb often provides commentary on the intersections of technology, business, and society, and has written on a number of related topics for such journals and websites as: CNBC, USA Today, CIO Update, Healthcare IT News, The Tech Herald, Dark Reading, BankInfoSecurity.com, Wired, InfoSecurity magazine, HelpNetSecurity, and Forbes.
He is a member of the Forbes Technology Council and writes on the subject of how AI and technology will change global business practices, security, and the employee experience. He speaks regularly at technical and business conferences around the world.
LinkedIn: https://www.linkedin.com/in/geoff-webb/
Mark Feffer – Contributing Analyst
Mark Feffer is the editor of WorkforceAI.News and the HCM Technology Report, and Contributing Analyst of 3Sixty Insights. Recognized as one of the most trusted journalists covering HR technology, he has written for Reworked, TechTarget, HR Magazine, SHRM, TLNT and TalentCulture. His podcast PeopleTech is downloaded by tens of thousands of listeners each month. Previously, he was executive editor of RecruitingDaily and Managing Editor of Dice.
Mark began his career as one of the first online editors for Dow Jones and The Wall Street Journal. He then worked with a variety of companies as a writer of feature articles, executive presentations and multimedia features. His clients included AT&T, Charles Schwab, Merrill Lynch, Bloomberg and Dow Jones.
He has a Master of Science in Journalism from Northwestern University and a Bachelor of Science in Broadcasting and Film from Boston University. His novel “September” was published in 2006.
LinkedIn: https://www.linkedin.com/in/markfeffer/
Craig Himmelberger – Contributing Analyst
A product and strategy leader at top global ERP providers, Craig Himmelberger brings depth and international perspective to Finance, Treasury, Quote-to-Cash, and Source-to-Pay system designs and implementation strategies. Excelling in both application and technical domain areas, Craig is an accomplished analyst, advisory board member, and customer advocate.
Craig has played a foundational role in successive waves of ERP and Finance innovation. He understands the importance of achieving actionable insight from technology investments, as well as maintaining an accountant’s eye on costs, positive ROI, and measurable benefits. He was a pioneer in user-prioritized design and development initiatives at McCormack & Dodge/Dun & Bradstreet Software, PeopleSoft, SAP, and Oracle, among others, to ensure that customer/user business priorities can be always reflected in how technology is designed and applied.
Prior to joining 3Sixty Insights, Craig was the foundational designer for the ERP, Finance, and GRC research practices at SAPinsider, building on his decades of experience within the SAP ecosystem to define and organize how the voice of the customer is reflected and amplified. He came to that role from a board-level advisory position at Trovata, the first widely-available, standardized software technology to leverage available bank API’s to escape the failure of batch-oriented ERP approaches based on yesterday’s bank statements to access, organize, and build real-time insight from transactional finance data using natural language processing and AI-driven Business Intelligence.
Craig’s ERP application vendor credentials speak for themselves. Most recently at Oracle, where he won the 2018 Oracle Fintech Design Jam by consensus of all participating teams, Craig was a leader in the move to bring professional product management, and user-prioritized design principles, to Oracle’s ERP Cloud suite of applications. Prior to Oracle, Craig spent over a decade in SAP’s solution and industry product areas, leading Finance, ERP, and Treasury teams to firmly establish SAP as the clear leader among top international organizations for addressing key strategic business challenges.
While not engaged in dialogue related to global ERP, Finance, Treasury, and other application areas, Craig devotes time as a volunteer in Coalition for a Better Acre (CBA)’s “Youth Educational Success” after-school program, focused on tech education for the leaders of tomorrow. He holds a Bachelor of Science Degree in Finance, With Distinction, from Babson College.