Professional sports organizations face workforce complexities that few other industries encounter. The Kansas City Royals are no exception, managing a highly dynamic workforce that includes full-time and seasonal staff who train, travel, and compete in different locations and jurisdictions. To address these operational and compliance challenges, the Royals modernized their human capital management environment by implementing the Dayforce single HCM platform.
In 2024, 3Sixty Insights captured the vendor selection and implementation process of the Royals’ new application. Now, in March 2026, 3Sixty Insights connected with Senior Director of Payroll Operations for the Kansas City Royals, Jodi L. Parsons, CPP, to ask: how has Dayforce performed in real-time reporting, with more data, and at an affordable cost?
Parsons, who oversaw the organization’s transition to Dayforce, continues to oversee payroll and benefits for the Major League Baseball club’s employees, including coaching staff, support staff, and seasonal event workers, as well as the Royals’ major and minor league players. In all, she juggles a headcount ranging from 450 to 1,400 employees, depending on the season and time of year.
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