It’s not often I get to take the subway to an HR tech meeting.
Fortunately for me, ADP’s early September 2025 Innovation Day on Central Park South was a short ride away from my home in Brooklyn.
This private session brought together HR technology analysts, along with ADP partners and clients for an in-depth review of ADP’s strategic vision and technology roadmap. Throughout the day, executives, including President and CEO Maria Black and Sreeni Kutam, President of Global Product & Innovation, shared stories on topics such as innovation, artificial intelligence, and global payroll.
While this event was intended to update analysts on ADP’s products and technology, it also served a dual purpose for ADP to address current topics. These included using multiple AI/LLM agents for different task levels, keeping humans involved in AI processes and functionalities, and detecting anomalies to save time, improve workforce efficiency, and reduce waste.
One thing’s for sure with ADP: scale. There’s no denying the scope of their business network, expertise, and reach. Sometimes you just can’t escape the infrastructure of a long-standing legacy brand.
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