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Research Note: Choose Your Own Adventure: Returning to the Workplace, Protecting the Employee Experience

The world of work continues to claw back from its initial, hasty reactions to the pandemic and settle into more deliberate, longer-term responses and practices. In doing so, organizations have endeavored to recover from the disruption and make sense of the aftermath. Through surveys and introspection, many have examined the impacts their actions have had on their people. Against this backdrop, 3Sixty Insights continues with a keen interest in learning how related attitudes and realities have shifted around the employee experience—its importance, its priority. (3Sixty Insights BWSRP2154 – “COVID-19, WFH, and the Long View: Can HCM Protect the Employee Experience?,” May 2021). For one, our view of the relationship between HR and the employee experience has sharpened. Informed by observation, as well as interviews with […]

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3Sixty Insights Monthly Recap | October 2021

Recent Research: Anatomy of a Decision: Engagedly Helps Customers Provide and Manage Modern, Positive Employee Experience 3Sixty Insights spoke in depth with three SMB customers of Engagedly — Essex Bank (a local financial institution), Convergent Media Group (a digital marketing agency), and BSR (a nonprofit consultancy focused on corporate responsibility). Each was facing significant challenges in managing processes associated with tracking and measuring their employees’ performance. This was the common paint point leading them to make the decision to implement or expand their deployments of Engagedly’s solution, which, in turn, brought order, efficiency, and flexibility to their workflow. All reported making major progress in achieving their ultimate goal: to modernize the employee experience. Users reported improvements in the retention of their people and in HR’s […]

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Research Note: Enterprise Customers of SumTotal Share How Learning Supports Their Return-to-Work Strategies

For this investigation, 3Sixty Insights spoke with several enterprise-size customers of SumTotal. Specifically, these global organizations are users of the vendor’s learning management platform. The following pages focus on their strategies and tactics in supporting learning in general and a return to work specifically. Each has solved for significant challenges in protecting the employee experience and preserving productivity as the world of work moved through the initial stages of a pandemic that rattled these concepts to their core. What You Need to Know Learning plays an enormous role in organizational stability. Whether it is for training, upskilling, reskilling and, ultimately, career pathing, an employer’s learning platform is often the best vehicle for an organization to set goals for its people or have an effective impact […]

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The 3Sixty Insights Global Executive Advisory Council’s Membership Grows with Industry Leaders from Well-Known Enterprise Software Vendors

Boston, Mass. – March 18, 2021 – 3Sixty Insights is pleased to share the names of executives at enterprise software vendors who recently became members of its Global Executive Advisory Council. As they collaborate to identify the trends affecting them amidst a world of sea-change, members of the GEAC may become part of 3Sixty Insights’ research, participate in the benchmarking process, and explore best practices with peers. “With the Council, 3Sixty Insights wants to create dynamic opportunities for strategic decision makers, vendors, and other stakeholders in enterprise software to exchange knowledge around issues facing the industry and discuss successes and challenges in the selection, purchase, implementation, and use of this technology,” said Nicholas Biron, founder and chief executive officer of 3Sixty Insights. “Therefore, the Council […]

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