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Case Study: isolved Partners with a Nonprofit Client to Deepen and Broaden HCM System Utilization

Employers often underutilize their existing technologies for human capital management (HCM). Whether it be in payroll, time and attendance, scheduling, benefits administration, talent management, talent acquisition or employee training and development, the underutilization can be relegated to a narrow domain of the solution’s scope. Alternately, the underutilization can be widespread, systemic. Some users are unaware of their underutilization. Still others may notice subpar results from the system in place and misplace blame for the situation. The root causes for these misunderstandings or miscommunications are many. For example, employees who led implementation may leave and take the knowledge of how a system works with them. Conversely, a solution integrator may do a poor job in training system-facing staff on how to get the most out of […]

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