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3Sixty Insights Monthly Recap | January 2022

Recent Research Publications: Research Agenda: Human Capital Management 2022 How much influence can HR have on the employee experience, really?” asks Brent Skinner, co-founder of 3Sixty Insights, where he leads the firm’s HCM technology practice. “It’s a good question, and the answer is probably not as much as aspirational, forward-thinking HR leaders would like. At the same time, this very aspiration is essential, as it will help to ensure the necessity and relevance of HR in the fast-solidifying calculus of the future of work.? Research Note: Choose Your Own Adventure: Returning to the Workplace, Protecting the Employee Experience A return to the workplace amidst a pandemic has been fraught with tough decisions often made in the absence of solid data. In detailing 3Sixty Insights’ findings […]

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Legion Blog: Understanding Why There’s a Labor Shortage Now

Michael Spataro, our Chief Delivery Officer, spoke to Brent Skinner on the 3Sixty Insights #HRTechChat video podcast. They discussed the labor shortage and what many people are calling the “Great Resignation.” Michael shared his thoughts on what brought hourly employees and their managers to the point that they have quit their jobs during a very challenging economic and health-related crisis. Michael described how Legion has responded to help companies in retail and service industries optimize their labor efficiency and empower their hourly employees. He referred to a Legion study, “Hour by Hour: Attracting and Retaining Hourly Employees and Their Managers,” conducted with 500 employees and their managers to find out what would cause an employee to quit their job and what companies can do about it. […]

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3Sixty Insights #HRTechChat with Michael Spataro, Chief Delivery Officer for Legion

For this, the latest episode of the 3Sixty Insights #HRTechChat video podcast, our guest was Michael Spataro, chief delivery officer for Legion, a provider of advanced technologies for workforce management (WFM). Michael and I enjoyed a wide-ranging, at once practical and philosophical discussion of organizations’ relationship with their hourly workforce in the retail and service industries. Legion’s software excels in helping employers in these industries support a strong, positive employee experience for their hourly staff. In the summer of 2020, Legion published a report sharing the findings of a survey the vendor conducted. Respondents comprised about 500 wage and hourly employees and approximately the same number of managers, all in retail and the service industries. An top-line breakdown of the many findings is available in […]

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