human capital management

Press Release – isolved Champions Customer Experience with New People Heroes Tour & Masterclass Educational Series with Top Thought Leaders in HR, Benefits, Business & Payroll

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The top expectation that human resource (HR) leaders have for their human capital management (HCM) software is that the technology is an end-to-end platform yet user adoption is dismal across most vendors in the space. In Sapient Insights Group’s 26th Annual HR Systems Survey research, isolved has more than triple the average adoption and education and events are a big reason why isolved customers are actively using People Cloud to its fullest ability more than every other vendor. To help businesses and leaders maximize their isolved investment and navigate the complicated HR, benefits and payroll landscape, isolved announced its 2024 People Heroes Tour agenda and locations – the next era of its highly successful 2022 and 2023 customer roadshow series. The People Heroes Tour will […]

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3Sixty Insights #HRTechChat with Caitlin MacGregor, Chief Executive Officer and Co-Founder of Plum.io

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For this episode of #HRTechChat, our guest was Caitlin MacGregor, chief executive officer and co-founder of Plum.io. As readers of the 3Sixty Insights blog know, we are convinced that there is a critical link in human capital management between artificial intelligence and psychometrics, and this critical link needs a cacophony of advocacy. The idea is that fast-developing AI for the world of work runs a risk — a huge one, actually — of failing to account for the most important, necessary aspects of humanness. That is, unless we intercede immediately and in a big way. If we don’t, the prospects for humans in the future of work might not be too good. To be clear, I am hopeful. Caitlin and I went into some depth […]

Paying and Getting Paid — The Future Is Already Out of the Barn

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“I want it all, and I want it now!” belted the late, great Freddie Mercury on a criminally underrated song by the rock band Queen. Was he channeling typical first world consumers and employees from some four decades into the future? He might as well have been. People these days, not all of them want it all, truly, but most seem to want whatever it is they do want, now. They expect every accommodation. Leeway and speed are what they want. They want what they buy to arrive as soon as possible. They want to pay in the easiest way available, in a way most accommodating to their needs and wants. And they want the pay they’ve earned so far, right now — not in […]

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Research Note: Outsourcing Global Payroll: The Impact on Data Security & Compliance

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Payroll is a mission-critical activity. Personal fulfillment and career advancement are important, but for most people the main reason they go to work is for a paycheck. Get it wrong, and the ramifications can be swift and bruising. Nearly half (49 percent) of the workforce is willing to tolerate just two problems with their paycheck before beginning a new job search, according to The Workforce Institute at UKG. This is probably because 69 percent of individuals would experience financial difficulty if their paychecks were delayed for a week, according to results from a 2020 survey conducted by the American Payroll Association. It’s a phenomenon other data corroborate. Nearly four-fifths (78 percent) of the workforce lives paycheck-to-paycheck to make ends meet, according to CareerBuilder, whose findings […]

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Case Study: Allianz Global Investors Deploys Ceridian Dayforce to Modernize the Necessities of Employing People

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What You Need to Know For well over a decade, employers have been ripping out legacy deployments of software for human capital management in favor of superior, cloud-based solutions delivered via software-as-a-service (SaaS). Providing the impetus for their decision to leave these often on-premises solutions behind is, typically, some combination of factors: the desire to emancipate HCM from pernicious inefficiencies, the business rationale to lower IT-related labor expenditure and eliminate expensive yearly maintenance fees, and more. Modern technology for HCM tends to deliver automation that greatly alleviates the administrative burden associated with the last generation of software for HCM. It is unacceptable today to accept highly manual processes in payroll or anything immediately surrounding it—e.g., the human resource information system (HRIS, a.k.a. core HR), time […]

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Market Alert: Ceridian Poised to Deliver Much-Needed Efficiencies in HCM to the Canadian Federal Government

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What Happened On Sept. 21, 2021, Ceridian announced that Canada’s federal government selected the vendor to deliver a pilot program to co-design and deploy intelligent solutions for HR and pay. The country of Ceridian’s origin has chosen Dayforce to replace an on-premises, Peoplesoft-based platform known as Phoenix, launched 10 years ago. Background The vendor continues to build on recent success (3Sixty Insights 3SIMA2153 – Ceridian Displays Future-of-Work Savvy with Acquisition of Artificial Intelligence Startup Ideal, May 2021). Ceridian’s technology for human capital management, Dayforce, is a software-as-a-service platform in the cloud. Since acquiring Dayforce a decade ago, Ceridian has worked assiduously and methodically to build the solution into a first-class full software suite for HCM. From the start, part-and-parcel to Dayforce’s design and the vendor’s […]

Melissa Swisher Socrates

3Sixty Insights #HRTechChat with Melissa Swisher, Chief Revenue Officer at Socrates.ai

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For this episode of the #HRTechChat, our guest was Melissa Swisher, chief revenue officer of Socrates.ai. To say Socrates.ai is an artificially intelligent chatbot to tie together various domains of the enterprise software ecosystem is probably the most straightforward description.  The description implies only a small sliver of Socrates.ai’s potential application. Some of these domains themselves may have chatbots specific to various proprietary software, and Socrates.ai an draw information from it all. As Melissa elaborated during our chat, Socrates.ai “is an employee experience platform. Think of it as an experience layer” that hews to employees’ preferences. My take is this: Think of it as a prosthetic to facilitate a unified experience in employee self-service as this pertains not just to staff’s employment, but to anything […]

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3Sixty Insights #HRTechChat from Hollywood, Florida at #isolvedconnect 2021

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3Sixty Insights is at the Hilton Diplomat in Hollywood, Fla., this week to attend isolved Connect, the vendor’s annual customer conference. So, naturally, we recorded an episode of the #HRTechChat video podcast onsite with Amy Mosher, isolved’s chief people officer, and Lina Tonk, vice president of marketing for isolved. For our chat, we dove deeply into isolved’s recent rebrand, the positive impact this has had on its employees and customers alike, and, as well, isolved’s successful internal use of its own platform to grow its own workforce by 40 percent this year. Earlier, this summer, 3Sixty Insights published a case study delving into the particulars. Download it for free, and, if you’re feeling enterprising, go here to learn all about our case study on Key […]

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3Sixty Insights #HRTechChat with Josep Elias, Chief Strategy Officer at CloudPay

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This was an especially illuminating episode of #HRTechChat. Chief Strategy Officer Josep Elias joined our video podcast to discuss the company’s new offering for earned wage access (EWA), CloudPay NOW. EWA is another term for on-demand pay, and CloudPay NOW is “the only earned wage access solution that can be deployed in 130+ countries,” the company’s website notes. Interestingly, CloudPay is bucking the trend in on-demand pay by targeting the entire world (or most of it, anyway). Much of the growth in EWA of late has been in the United States, but EY estimates that “a total of approximately $1 trillion is accrued in employer payroll accounts on any given day,” as noted in a report published in September 2020. That report by EY is […]

Debbie Tuel - Symphony Talent - Chief Joy Officer

3Sixty Insights #HRTechChat with Debbie Tuel, Chief Joy Officer at Symphony Talent

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This one has been in the queue for a while. Earlier this summer, I had the distinct pleasure of speaking with Debbie Tuel. It was the day ahead of Symphony Talent‘s annual user conference. Fittingly, Debbie found herself doing this episode of #HRTechChat from a very cool brewery adjacent to event preparations. In February 2021, Debbie became chief joy officer at Symphony Talent. When I first spoke with Debbie, not long after she’d landed the new position, I assumed hers was a job in the vein of chief people officer or chief culture officer. As it turns outs, this is not an HR role. Debbie’s charter is to advocate for Symphony’s core message, the idea that talent acquisition should be joyful. Talent acquisition should indeed […]

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3Sixty Insights #HRTechChat with Ryan Anderson, Vice President of Global Research and Insights at Herman Miller

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Our latest guest on #HRTechChat was Ryan Anderson. As vice president of global research and insights at Herman Miller, he helps lead a team keen on investigating aspects of the world of work long-linked to the employee experience. More recently, their efforts have focused on how those dynamics play out amid a worldwide pandemic. Some in our audience may be aware that, for a long time, Herman Miller has been about far more than office furniture. Alongside Boston Consulting Group, Fortune, and “quite a few HR leaders,” Anderson says, the company is a founding partner of the Slack-launched Future Forum. This consortium strives to help “executives at leading companies deliver on the transformation needed to thrive in the post-pandemic world.” Part of that centers, of […]

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3Sixty Insights #HRTechChat with Brenda Laughlin, SPHR, Co-Founder and Managing Partner at Enavrio

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For this episode of 3Sixty Insights’ #HRTechChat, we decided to approach our favorite subject matter, technology for human capital management, from a slightly different angle. Joining us was Brenda Laughlin, SPHR. Brenda is not only co-founder and managing partner of Enavrio, a consultancy that helps “create tomorrow’s world of work for today’s workforce,” but also CEO and principal consultant of PeakSource Consulting. A central area of Brenda’s expertise is in helping to ensure organizations’ “data collection and retention process aligns with industry rules, regulations and best practice.” This is where our discussion focused: around the extensive considerations that wise organizations take when handling their people’s data. The very idea that data privacy is important is just beginning to hit its stride, in my opinion. Highly […]

The Road to Global Payroll

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The road to global payroll is paved with reactions. Let’s add that it’s paved also with good intentions. We all know where those lead, and an unaddressed global payroll process won’t exactly take you there, but the ride can be rough. This is why, for most organizations, the journey to well-sorted global payroll is long and winding — and bumpy. It is the exceedingly rare employer that sets the table to process global payroll in an efficient way the very first time the need to process global payroll arises. This is what I’ve learned, anyway, from lengthy discussions with executives in this industry. No, almost to the very last one, organizations that become global pretty much never outsource it promptly; instead, they do their best, […]

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3Sixty Insights #HRTechChat with Anne Fulton, CEO and Founder of Fuel50

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Our guest for this episode of the 3Sixty Insights #HRTechChat video podcast is Anne Fulton, CEO and founder of Fuel50 and member of our Global Executive Advisory Council. On the chat, Anne shared her thoughts, informed by much experience in this market space, on workforce agility and talent mobility. And, for the latter, she shared sneak-preview findings from Fuel50’s yet-to-be-released, related report. The result of a survey answered by more than 200 HR practitioners and their employees, Fuel50’s report finds intriguing, highly statistically significant, correlations between positive organizational performance and progressive HR performance. Specifically, organizations that perform better in terms of NPS scores, revenue per employee, and innovation are home to HR departments that have evolved beyond a focus solely on concrete activities, such as […]

Nate Smith - Lever

3Sixty Insights #HRTechChat with Nate Smith, Founder and CEO of Lever

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Nate Smith, founder and CEO of San Francisco–based Lever, joined us for this episode of the 3Sixty Insights #HRTechChat. Lever’s technology for talent acquisition, as well as the vendor’s philosophy behind finding new hires, helps employers facing complex challenges in reaching their strategic goals identify and woo future employees whose skills are essential to the related tasks at hand. As you can imagine, this made for an interesting podcast. Nate and I first spoke last summer and openly wondered whether it might have been one year exactly to the day that we recorded this episode — which was Monday, July 19. Being a calendar pack rat, I did a search, and it turns out that we were off by just one week. Imagine that. Many […]

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Market Alert: With Acquisition of TrenData HR, isolved Equips Users of People Cloud to Navigate Both the Near and Distant Future of Work

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What Happened In mid-July 2021, isolved announced the acquisition of predictive people analytics platform TrenData HR. Applying predictive artificial intelligence (AI) models to produce visual insights pertaining to an organization’s workforce, the TrenData platform draws on external data sources and aggregates them with information from internal systems. The addition of TrenData to isolved People Cloud brings enterprise-grade analytics to the small- and medium-sized businesses (SMBs) that comprise a majority of isolved’s customers. Background Predictive people analytics have grown in sophistication for several years now. Meanwhile, their availability to SMBs in a practical, fully integrated sense has been slow to develop. It’s not that these capabilities have been outright unavailable. It’s just that the number of non-enterprise-grade full-suite HCM solutions that have included high-caliber, highly usable […]

Chris Mullens - Workforce Institute

3Sixty Insights #HRTechChat with Dr. Chris Mullen, Executive Director of The Workforce Institute at UKG

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Our most recent guest on the 3Sixty Insights #HRTechChat was Dr. Chris Mullen, executive director of The Workforce Institute at UKG. Chris brings an extensive background relevant to the #HRTechChat conversation. Prior to joining what is now UKG, he carried out a leadership role in HR at the University of Chicago and helped to lead employee and faculty recruiting at Colorado State University. For this episode, we delved into why employees’ feelings matter. By feelings, we mean employee sentiment. What is the role of human capital management and the technology for it in bringing about and supporting positive employee sentiment? Chris notes that there’s plenty of research showing that positive employee sentiment matters to organizational success. And he’s right about this. The obstacle many HR […]

Psychometric Models, AI, Talent Acquisition, Urgency, the Food Chain, and the Future of Work

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In our first-ever conversation, before he joined 3Sixty Insights, my colleague Craig Himmelberger was adamant (and I paraphrase): “All we need to do is expand our understanding of what automation means.” May I add that our relationship to automation is colored by our understanding that we are at the top of the food chain, and our understanding and belief that robots will always be beneath us? By robots, I mean artificial intelligence. We want the robots to do what we don’t want to do. We never consider the possibility that AI would eventually rather not do that stuff either. It doesn’t occur to us that the AI may one day wish to replace us at doing the jobs we like to do. And when and […]

3Sixty Insights #HRTechChat with Ahmad Noordin, Senior Director of Human Resources at Core-Mark International

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For this, the latest episode of the 3Sixty Insights #HRTechChat, Core-Mark International Senior Director of Human Resources Ahmad Noordin joined us. Responsible specifically for systems, payroll and people analytics at Core-Mark, Amhad is also a member of our Global Executive Advisory Council. During our chat, he and I discussed the many factors employers must consider when attempting to bring order to critical aspects of human capital management at a geographically dispersed, decentralized organization. A Fortune 250 company, Core-Mark is one such entity, a behind-the-scenes supplier to thousands of convenience stores across North America. When thinking about centralizing certain HCM functions at an organization that services a broad geographic footprint and possesses a commensurate physical presence to accommodate this, Noordin says it’s important to understand that […]

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Market Alert: Ceridian Displays Future-of-Work Savvy with Acquisition of Artificial Intelligence Startup Ideal

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What Happened In late April, Ceridian announced that it would be acquiring Ideal. The “talent intelligence software” that Ideal created draws on artificial intelligence–derived insights into the workforce. With these insights, employers become more effective in cultivating and attracting talent. Background For years, Ceridian has displayed a keen understanding of where to focus next, and when. When the industry needed a strong voice for straightforward HCM technology, Ceridian acquired Dayforce and became an effective mantle-bearer for the idea that you should consolidate data sets into one and employ just one application to handle as much of HCM as possible. The goal then was to improve the efficiency of HCM. The goal now, with the acquisition of Ideal, is to prepare for the future of work. […]