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3Sixty Insights Monthly Research Recap | June 2023

Latest Research: Research Note: The Cloud Connectors – Asking the Right Questions and Getting From Here to There With a Sound Integration Strategy 3Sixty Insights spoke at length with subject matter experts at The Cloud Connectors. Contrary to what buyers may have been told, solution providers have far from solved the challenges innate to cloud-to-cloud integration. This Research Note explains why vendors of technology for HCM must carry out an integration strategy that lasts the full lifecycle of their software deployments. Research Note: The Professional Employer Organization: Operational Solution and Strategic Partner for HR Departments in the Midmarket Historically, professional employer organizations (PEOs) must combat the notion that they’re mostly just for small businesses looking to solve for tactical needs in HR. This research note […]

#HRTechChat: Make Work Better with Betterworks' Doug Dennerline & Jamie Aitken

#HRTechChat: Make Work Better with Betterworks’ Doug Dennerline & Jamie Aitken

Both my guests for this episode have appeared on the #HRTechChat video podcast previously — here, here and here — and it only made sense to host the two of them this time, at the same time. Why? Betterworks CEO Doug Dennerline and Vice President of HR Transformation Jamie Aitken have co-authored and published a book titled “Make Work Better,” and our discussion revolved around it. Let’s get something out of the way first. Employers have six ways to Sunday to make work better: make scheduling better for work-life balance, make onboarding better for immediate employee engagement (and faster time-to-productivity), make payroll better so employees get paid incorrectly less often, make on-the-job learning better so staff can build their careers… Have I missed anything? Probably, and […]

Good Managers Are Key to Successful Talent Management

The Human Element: Why Good Managers Are Key to Successful Talent Management Technology Adoptions

If you attended #UnleashAmerica this year, you witnessed that talent management technology has come a long way over the past few years. With advances in AI and machine learning, HR technology is more sophisticated than ever before, offering a wide range of solutions to help companies manage their talent more effectively and empathetically. But despite all these technological advancements, there is still one thing that matters more than anything else: the quality of your managers. As in a recent conversation Adam Hickman, Vice President of Learning, Org Development, and Cast Members at Partners, a Walt Disney Company, aptly put it, “You could have the best technology in the world. If you’ve got the worst managers running it, it doesn’t make a difference.” The importance of […]

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Monthly Recap | February 2023

Upcoming Events: Unleashed America | April 26 – 27, 2023 Join the 3Sixty Insights team as they attend the upcoming Unleashed America Conference | April 26 – 27, 2023 at the Caesars Forum in Las Vegas. Recent Research: Anatomy of a Decision: Refresh Your L&D Infrastructure With Go1’s Comprehensive Content Library Are you looking for ways to refresh and reinvigorate your learning and development infrastructure? With the right content library, HR teams can easily identify high-quality resources, organize them into effective training interventions, and deliver consistent learning experiences. Go1’s comprehensive online library is specifically tailored to revolutionize how organizations use L&D solutions. PGA Tour Superstore tells their story to 3Sixty Insights. Infographic: Transforming the Workforce and HR with Modern Performance Enablement Drawing on an episode […]

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#HRTechChat: Jamie Aitken, Vice President of HR Transformation at Betterworks

“Why would you ever want to be in a place where you can’t thrive?” asked Jamie Aitken near the close of our conversation. It’s a good question. We contemplated many on this episode of the video podcast, Jamie’s second appearance on #HRTechChat. As vice president of HR Transformation at Betterworks, she’s party to (and helps lead) many discussions with employers looking to modernize their approach to, and related software for, promoting employee engagement and measuring and improving employees’ performance. “Why Modern Organizations Need Modern Performance Management and How to Get There” is the unofficial title that Jamie and I gave our chat. Continuing on the theme we covered last time, of moving from operational to strategic HR, this latest conversation of ours closely examined just […]

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Infographic: Transforming the Workforce and HR with Modern Performance Enablement

Drawing on an episode of #HRTechChat with Jamie Aitken, vice president of HR Transformation at Betterworks, this infographic delves into the heavy negative consequences of conventional, traditional annual performance reviews. “Nobody wakes up in the middle of the night thinking, ‘Oh, great! Tomorrow is my performance review!’,” Aitken said, during the podcast. A modern approach to performance management is fundamental and essential to optimizing the employee experience.

#HRTechChat: Organizational Psychologist Caitlin Collins, Program Strategy Director at Betterworks

#HRTechChat: Organizational Psychologist Caitlin Collins, Program Strategy Director at Betterworks

In the spirit of the occasion February is likely best known for, this episode of the #HRTechChat video podcast has a Valentine’s Day theme. It goes something like this: leaders need to be more empathetic in their relationships with the workforce, and the latest innovations in the thinking and software when it comes to employee performance help significantly under circumstances good and bad. My guest, Caitlin Collins, a highly trained organizational psychologist, knows more than a little bit about this. Caitlin is program strategy director at Betterworks, where she’s instrumental in helping the company to be as effective as possible in providing solutions and strategies enabling employers to move beyond stilted annual performance reviews and toward a much more frequent, interactive cadence between managers and […]

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Monthly Research Recap | December 2022

Upcoming Events: Engagedly’s People Strategy For The #FutureOfWork | January 19th, 2023 Join 3Sixty Insights’ Jennifer Dole and other fantastic industry experts for Engagedly’s People Strategy For The #FutureOfWork virtual conference Thursday, January 19th, 20223. Neeyamo Evolve Beyond Borders | January 19 – 20th 2023 Join Brent Skinner, Co- Founder- 3Sixty Insights, as he shares his ideas and best practices to prepare your organization for the #Futureofwork at Neeyamo’s Evolve Beyond Borders event January 19 – 20th 2023. Recent Research:  Case Study: isolved Brings Digital Transformation to HR at Skagit County Boys & Girls Clubs This case study by 3Sixty Insights digs into the significant benefits that came with Skagit County Boys & Girls Clubs’ decision to deploy isolved’s People Cloud™. Skagit Clubs’ story is […]

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Betterworks Blog – How Integrating Learning and Performance Helps Retain and Future-Proof Your Workforce

Among many challenges that HR Leaders face today, developing and retaining leaders and talent while prioritizing performance results is particularly difficult. Leader and manager effectiveness is the top priority of 60% of HR leaders according to Garter. Yet, 24% say their leadership development approach does not prepare leaders for the future of work and just 1 in 4 employees had any confidence that their organization provides them compelling career and developmental opportunities. The hefty investment in LMS software that organizations have made is not helping much. These solutions don’t address critical HR questions: Will e-learning capture retention and understanding? Will managers have quick, easy access to an employee’s learning progress or completion? How do managers ensure the training has an impact on the employees performance […]

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Monthly Research Recap | November 2022

Upcoming Events: Neeyamo Evolve Beyond Borders | January 19 – 20th 2023 Join Brent Skinner, Co- Founder- 3Sixty Insights, as he shares his ideas and best practices to prepare your organization for the #Futureofwork at Neeyamo’s Evolve Beyond Borders event January 19 – 20th 2023. Recent Research: Research Note: Engagedly’s E3 Platform Delivers Significant, Positive Impact to Productivity and the Employee Experience 3Sixty Insights spoke at length with Engagedly customers HIMSS, Christian Care Ministry, and Tallan. When deploying this vendor’s E3 Platform, users can expect not only a bevy of newfound efficiencies, but also a boost to their ability to show empathy to their workforce. Clearly, improvements to productivity and the employee experience go hand in hand with the deployment of modern technology for talent […]

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#HRTechChat: Jamie Aitken, Vice President of HR Transformation at Betterworks

“Nobody wakes up in the middle of the night going, ‘Oh, great, tomorrow is my performance review,” said Jamie Aitken in a moment of light-hearted sarcasm during this episode of #HRTechChat. My latest guest on our video podcast, Jamie is vice president of HR Transformation at Betterworks. There’s truth in humor, by the way. In 2017, Adobe published a report titled “Performance Reviews Get a Failing Grade.” The results to the associated survey painted a bleak picture for the conventional, annual performance review. Startlingly, 22 percent of respondents admitted to having cried after their performance review. You have to wonder how many more shouted strung-together four-letter words at the sky. From the same survey, 58 percent of respondents said performance reviews are stressful,  and 37 […]

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Market Alert: Betterworks Integrates With LinkedIn Learning to Create More Transparency and Accountability for Employee Development

What Happened Betterworks, a provider of enterprise software for continuous performance management, recently announced an integration with LinkedIn Learning, the world’s largest online learning platform. This integration strengthens the growing connection between performance management and employee development. Using goals, regular check-ins, and feedback loops, managers and employees are able to more effectively collaborate on learning trajectories for each individual contributor. Background The workplace is constantly changing and evolving, and to keep up with these changes, it is important for employees to be lifelong learners. The reason learning has become increasingly important is because the world is constantly changing, and to keep up with the competition, employees need to be able to adapt and learn new skills quickly. Many companies are turning to learning management or […]

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Forbes – How New Partnership With LinkedIn Learning Improves Betterworks’ Upskilling Platform

A new partnership announced today by performance software company Betterworks and LinkedIn Learning will provide an improved integrated approach to corporate learning and development that could ensure the success of upskilling programs for those who participate and sponsor them. ‘Clarion Call’ “Career-related learning has become the clarion call of organizations wishing to reduce attrition and keep their best people on payroll and performing at their greatest potential,” Brent Skinner, co-founder of research and consulting firm 3Sixty Insights, said via email. “The notable ease of integration between Betterworks and LinkedIn Learning goes a long way in mitigating this challenge…,” he noted. In More Learning Scenarios “In our discussions with the vendor, we have learned that the Betterworks solution is finding itself more and more in employee learning-related scenarios and related activities such as goal-setting […]

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Monthly Research Recap | September 2022

Upcoming Events: HR.com Inspire HR | October 5 – 7 2022 Join 3Sixity Insights Brent Skinner as he presents on day 2 of the upcoming HR.com Inspire HR conference October 5 – 7 2022 in Nashville, Tennessee. 3Sixty Insights & PandoLogic Joint Webinar: Leveraging AI in Talent Acquisition to Drive Results | November 9th at 2PM EST In many ways, talent acquisition has evolved into uncharted territory. Most recruitment tech today incorporates some form of artificial intelligence (AI) to enhance the human side of hiring. There’s AI for improving your applicant tracking system, engaging with candidates, and more. Yet the fundamentals of recruiting remain the same. For example, in spreading the word about your open positions, you still need to be as accurate as possible […]

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Infographic: Changing a Large Organization’s Culture Begins with the Decision to Do So

As part of a multi-pronged effort to revitalize and reinvigorate its employer culture, University of Phoenix overhauled and reimagined its approach to performance management. The result was to replace annual reviews with quarterly check-ins and overall positivity under the aegis of an internal program named Everyday Performance Development. After giving the new approach a shot with SAP SuccessFactors, the institution’s existing provider at the time, Vice President of Talent Management Jeff Andes ultimately found significant success with Betterworks.

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#HRTechChat: 3Sixty Insights Shares its Takeaways from the HR Technology Conference & Expo

For those of you who don’t know, Jen Dole has joined the team at 3Sixty Insights as director and principal analyst to dive deep into talent management. Jen and I go back a little bit. The week before last, at HR Technology Conference & Expo, was the first time we saw each other face to face since the first time she and I met. When was that? It was when we were both at Cornerstone. Working in different divisions, we ran into each other at LAX on our way to the company’s 20th anniversary celebration in Palm Springs, Calif., and got to chatting. Later, Jen and I began to talk shop a bit more after she joined Fuel50, which is where she was most recently. […]

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Monthly Research Recap | August 2022

Recent Research Research Note: Clif Bar Steadily Improves Organizational Agility via Innovation in Payroll, Employee Mobility, and More With the Help of UKG With the help of the UKG suite and a determined leader in HR taking on a role combining payroll and mobility, Clif Bar was able to transform global mobility as the pandemic took hold—for example, finding novel ways to give manufacturing and other staff not normally associated with mobility options in where they could work, and more. Notably, payroll functionality from UKG, specifically, has been fundamental in all this. Market Alert: Immedis Gets Closer to Touchless Global Payroll With New Functionality and a Deepened Mobile Experience In this Market Alert, 3Sixty Insights analyzes how new functionality is edging global payroll provider Immedis […]

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Betterworks Blog: Building Culture and an Employee-First Experience at University of Phoenix

What do you do when you need to overhaul your organizational culture and improve the employee experience? For Jeff Andes, vice president of talent management at the University of Phoenix, part of the answer was to rethink and redesign the way the institution handled employee performance reviews. Through a partnership with Betterworks, Andes and his team have flipped the once dreaded annual performance review process, turning it into an engaging and efficient program he calls “Everyday Performance Management.” Independent research firm 3Sixty Insights recently spent time with Andes to understand the goals, challenges, and processes the University undertook to help move the needle on culture and deliver a contemporary performance management process that improves the employee experience and gives employees skin in the game when it comes […]

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3Sixty Insights #HRTechChat with Jeff Andes, Vice President of Talent Management at University of Phoenix

“At the end of the day, we are all humans working with humans,” says Jeff Andes, vice president of talent management at University of Phoenix and my guest for this episode of the #HRTechChat video podcast. Jeff’s is a story not only of doing the hard work to do away with traditional performance management in favor of a more progressive, far more effective approach. It’s also a tale of how a large educational institution was able to return its organizational culture to one better reflecting the company’s origins in innovation and the entrepreneurial spirt. My conversation with Jeff gets into the gist of all of this, as well as University of Phoenix’s decision to replace SAP SuccessFactors with Betterworks to support what Jeff’s team now […]

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Research Note: Betterworks Helps University of Phoenix Replace Annual Performance Reviews With Everyday Performance Development

Old ways of carrying out performance management involve a rigidity, an inflexibility and level of formality. The limitations of standard-issue software for it, typically a part of end-to-end suites for human capital management (HCM), have generally reinforced all of this to encourage and perpetuate an ineffective, annual approach to assessing employees’ performance. The focus is top-down assessment, and the treatment of employee performance has ultimately turned into a policing exercise that people have come to dread. Historically, this has delivered little value to the company and always been at odds with the earnest intent most organizations have in assessing their employees’ performance: to promote better performance in a positive way (3Sixty Insights 3SIAG2214 – “The 3Sixty Insights Human Capital Management Themes for 2022,” January 2022). […]