An Article of Faith: HCM’s Long Tail of Value

Last time I blogged here was earlier this month to describe the HCM Value Plume. It’s the idea that a benefit from an improvement in human capital management has a first expression, which conventional accounting measures. These beginnings themselves say nothing, however, of the essential conditions the expression lays for its beneficiaries to create an expanding plume of value for the organization over time. Think of it as the long tail of value in HCM. Conventional accounting gives this long tail short shrift. The value in the plume exists even so. HCM’s Value Is More Than Skin Deep HCM’s value comes down to how we view the very idea of value in business. For example, a new efficiency saves money. Many say this is value. […]

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HCM Technology Report – Q&A: Where Advanced Technology Leads HR’s Strategic Plan

Brent Skinner is co-founder, director and principal analyst of HCM practice at the analyst firm 3Sixty Insights. HCM Technology Report spoke with him about how HR has leveraged technology to run their organization more smoothly, help plan its future, and also about new technologies it might adopt. When it comes to advanced technology in HR, what’s going on today? Is it still all about AI, or are there other things worth paying attention to? That’s a good question. I think it is a lot about AI. I’m hard pressed to think of something else that is the next best thing after AI. I mean, one thing that you keep hearing about in the periphery is quantum computing, and I don’t profess to have an answer […]

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3Sixty Insights Monthly Recap | February 2022

Recent Research Analyst Insight: ServiceNow Transforms HR Ticketing to Help a Large, Global Organization Optimize the Employee Experience Some organizations value the employee experience so much that they name entire divisions of their HR departments after the term. Such is the case with the global high technology company profiled in this Analyst Insight. With the deployment of software from ServiceNow, this employer managed to transform an unnecessarily complex HR ticketing process—and, as a result, significantly bolster the employee experience and streamline HR’s associated workload. Market Alert: Hiretual Changes Name to hireEZ to Define and Lead New Market Segment in Talent Acquisition: Outbound Recruiting In this market alert 3Sixty Insights Co-Founder Brent Skinner, who leads the firm’s human capital management practice, provides his analysis of Hiretual’s […]

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betterworks Blog: #HRTechChat: It’s Time for Performance Enablement

If you haven’t given the 3Sixty Insight’s #HRTechChat podcast a listen yet, now is the time to start. The #HRTechChat podcast features visionary leaders that explore strategic HR processes, problem-solving, and share tips with listeners about how to maximize the value of their technology investments. Therefore it’s no surprise that the podcast recently featured Betterworks CEO, Doug Dennerline. Doug joined the podcast for a special episode focused on the future of performance management. We’ll give you a hint: performance enablement is the name of the game. “The annual performance review process is pretty broken,” said Doug. “It was created seventy years ago for hierarchical organizations.” Meaning that in today’s work landscape the static annual performance review does not align with current manager-employee work dynamics. Continue reading here: #HRTechChat: It’s […]

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3Sixty Insights Monthly Recap | January 2022

Recent Research Publications: Research Agenda: Human Capital Management 2022 How much influence can HR have on the employee experience, really?” asks Brent Skinner, co-founder of 3Sixty Insights, where he leads the firm’s HCM technology practice. “It’s a good question, and the answer is probably not as much as aspirational, forward-thinking HR leaders would like. At the same time, this very aspiration is essential, as it will help to ensure the necessity and relevance of HR in the fast-solidifying calculus of the future of work.? Research Note: Choose Your Own Adventure: Returning to the Workplace, Protecting the Employee Experience A return to the workplace amidst a pandemic has been fraught with tough decisions often made in the absence of solid data. In detailing 3Sixty Insights’ findings […]

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3Sixty Insights #HRTechChat with Doug Dennerline, CEO of Betterworks

“The annual performance review process is pretty broken,” says Doug Dennerline, CEO of Betterworks and our latest guest on the 3Sixty Insights #HRTechChat video podcast. “It was created seventy years ago for hierarchical organizations,” which means it’s mismatched to manager-employee dynamics at most organizations today, according to Doug. His credentials and past experience leading well-known vendors in our space are formidable and lent gravitas to our discussion. And I happen to agree with him wholeheartedly. Years ago, in a previous professional life, I wrote about “a coming mass extinction in human capital management.” A result of advances in technology spurring an evolution in attitudes around how best to get the most out of employees, chief among the coming casualties would be the conventional, traditional annual […]

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