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3Sixty Insights #HRTechChat with Michael Spataro, Chief Delivery Officer for Legion

For this, the latest episode of the 3Sixty Insights #HRTechChat video podcast, our guest was Michael Spataro, chief delivery officer for Legion, a provider of advanced technologies for workforce management (WFM). Michael and I enjoyed a wide-ranging, at once practical and philosophical discussion of organizations’ relationship with their hourly workforce in the retail and service industries. Legion’s software excels in helping employers in these industries support a strong, positive employee experience for their hourly staff. In the summer of 2020, Legion published a report sharing the findings of a survey the vendor conducted. Respondents comprised about 500 wage and hourly employees and approximately the same number of managers, all in retail and the service industries. An top-line breakdown of the many findings is available in […]

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3Sixty Insights #HRTechChat: Informing Artificial Intelligence

For this episode of the #HRTechChat video podcast, AbilityMap CEO and Co-Founder Mike Erlin and Mike Bollinger, vice president of strategic initiatives at Cornerstone OnDemand, joined me to discuss a crucially important area of focus: at this still-early stage of its development, helping to ensure that we inform artificial intelligence with the best human-centric data possible. After all, most of us would like to think that the behavior of AI, as it grows eventually to an exceptionally high level of sophistication and begins to take over higher-level decision-making, will continue to reflect what we hold dear as “humanness.” Another way of putting this is to say human empathy is critical to the development of AI. And, in an irony that was lost on none of […]

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3Sixty Insights #HRTechChat with Caitlin MacGregor, Chief Executive Officer and Co-Founder of Plum.io

For this episode of #HRTechChat, our guest was Caitlin MacGregor, chief executive officer and co-founder of Plum.io. As readers of the 3Sixty Insights blog know, we are convinced that there is a critical link in human capital management between artificial intelligence and psychometrics, and this critical link needs a cacophony of advocacy. The idea is that fast-developing AI for the world of work runs a risk — a huge one, actually — of failing to account for the most important, necessary aspects of humanness. That is, unless we intercede immediately and in a big way. If we don’t, the prospects for humans in the future of work might not be too good. To be clear, I am hopeful. Caitlin and I went into some depth […]

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Market Alert: With Acquisition of TrenData HR, isolved Equips Users of People Cloud to Navigate Both the Near and Distant Future of Work

What Happened In mid-July 2021, isolved announced the acquisition of predictive people analytics platform TrenData HR. Applying predictive artificial intelligence (AI) models to produce visual insights pertaining to an organization’s workforce, the TrenData platform draws on external data sources and aggregates them with information from internal systems. The addition of TrenData to isolved People Cloud brings enterprise-grade analytics to the small- and medium-sized businesses (SMBs) that comprise a majority of isolved’s customers. Background Predictive people analytics have grown in sophistication for several years now. Meanwhile, their availability to SMBs in a practical, fully integrated sense has been slow to develop. It’s not that these capabilities have been outright unavailable. It’s just that the number of non-enterprise-grade full-suite HCM solutions that have included high-caliber, highly usable […]

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3Sixty Insights #HRTechChat with Tom Tonkin, Ph.D., CEO at The Conservatory Group

Joining us for this episode of the 3Sixty Insights #HRTechChat is Tom Tonkin, Ph.D., member of our Global Executive Advisory Council. A former colleague of mine, Dr. Tonkin is now CEO of The Conservatory Group, where he and his team “help executives, middle-managers and sales leaders to self-actualize in their roles.” Dr. Tonkin’s background in technology for the enterprise stretches back many years and includes just shy of two decades at Oracle in a multitude of roles spanning sales, technology enablement, professional services, and more. My conversation with Dr. Tonkin centered on diversity, equity and inclusion. Through his observations, informed partially by his doctoral work, Dr. Tonkin believes several things must happen for DE&I initiatives and ideas to move beyond awareness — frankly, only the […]

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Psychometric Models, AI, Talent Acquisition, Urgency, the Food Chain, and the Future of Work

In our first-ever conversation, before he joined 3Sixty Insights, my colleague Craig Himmelberger was adamant (and I paraphrase): “All we need to do is expand our understanding of what automation means.” May I add that our relationship to automation is colored by our understanding that we are at the top of the food chain, and our understanding and belief that robots will always be beneath us? By robots, I mean artificial intelligence. We want the robots to do what we don’t want to do. We never consider the possibility that AI would eventually rather not do that stuff either. It doesn’t occur to us that the AI may one day wish to replace us at doing the jobs we like to do. And when and […]

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3Sixty Insights #HRTechChat with Mike Erlin, CEO and Co-Founder of AbilityMap

Mike Erlin, co-founder and CEO of AbilityMap and member of the 3Sixty Insights Global Executive Advisory Board, has the esteemed distinction of being the first-ever repeat guest on #HRTechChat. In the previous episode with Mike, we dove into the deep end of psychometrics, which have advanced considerably since the old days of Myers-Briggs (considered for many years now a largely ineffective instrument). In this, the latest episode, we went down the rabbit hole to ponder the future impact of artificial intelligence in hiring and human capital management generally. It’s of paramount importance and urgent, we agreed, that humans develop and apply the soundest psychometrics possible to the evaluation and hiring of people, lest AI eventually apply its own and, possibly, prioritize profits and cost containment […]

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