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Evolutions Have Heroes, and HR Evolutions Have People Heroes

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In mid-spring, we were fortunate and grateful to film an “in-concert” episode of the #HRTechChat video podcast straight from the floor of the Boston stop along the 2023 #isolvedRoadShow. Our guest was one of my very favorite people in human capital management, Geoff Webb, vice president of solution strategy at isolved. It was an interesting conversation. Even more interesting was the impromptu green room time Geoff and I created for ourselves over coffee earlier that day. It was that conversation, especially, that got us to thinking some pretty deep thoughts. Geoff and I went deep into the paint, as basketball fans might say. And for what you’re about to read, the promised follow-up blog post to convey some of those ideas, we won’t get too […]

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BetterUp Coaching Program: Empowering Women in the Workplace

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When it comes to creating a diverse and inclusive workplace, many organizations face challenges in ensuring that all employees have equal opportunities for growth and development. This was the case at an Equinix – the digital infrastructure company, where a decline in female director level engagement scores raised concerns about the lack of alignment and engagement among female employees. However, the solution was found in an unexpected place – through the implementation of a coaching program with BetterUp. The HR team needed to act and advise the business. At a roundtable discussion, female directors were asked what could be done to help improve their alignment and engagement. Their response was clear – they wanted a coach or mentor to help guide them in their career […]

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Guest Post: The Death of Expertise and Why It Matters for Successful Business Growth

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I am currently reading Tom Nichol’s above titled book, and finding it fascinating, enlightening, and even a bit depressing. It’s a great read and I highly recommend it.  To (poorly) summarize his premise: given society’s incredible access to information, often unvetted, usually without context, and frequently just plain wrong, we’re creating an environment where opinion is conflated with fact and everyone feels empowered to speak with authority on the most arcane, complex or nuanced of topics. The book has been attacked as a defense of elitism, but that line of reasoning is the very point of the book! There are people who know more than any of the rest of us do about at least something, and sometimes, many things. To ignore that is to […]

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#HRTechChat: Mike Ettling, Chief Executive Officer at Unit4

#HRTechChat: Mike Ettling, Chief Executive Officer at Unit4

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I’m going to date myself here. My first encounter with Mike Ettling, CEO of Unit4, was over 10 years ago. Technology editor for HRO Today at the time, I was relatively wet behind the ears, as the saying goes, when it comes to human capital management and the technology for it. I attended a briefing for analysts and the industry press with Mike, CEO at the time of what was then NorthgateArinso. The gathering was in real life, a.k.a. IRL (a term that had not even emerged yet). “Well, Brent, that goes back some time,” Mike said when I brought it up to open the discussion on this episode of the #HRTechChat video podcast. Much has happened since 2011. NGA became NGA Human Resources and, […]

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Research Agenda: The 3Sixty Insights Human Capital Management Themes for 2023

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Every domain of human capital management (HCM), it seems, has been tinged by fresh attitudes and new charters. As we enter a post-pandemic kind of HCM, we see employers big and small pursuing global employee mobility and chasing an ever better, ever expanding experience for their employees. Entire market niches have seen the demand for them continue to grow rapidly. An apt example, the employer of record (EOR) business model facilitates global employee mobility and can be tantamount to protecting the employee experience as organizations quickly expand globally. Meanwhile, HR’s seat at the table of organizational leadership seems finally within reach as the state of the art of technology for HCM equips HR practitioners (and line managers) with the tools and data they need to […]

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SHRM – Managers Can Help Employees Hone Critical Soft Skills

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A worker’s gossiping was creating problems among team members. Neither the first-time manager nor the group’s supervisor knew quite how to correct the behavior that was causing distrust among co-workers. April Metcalf, SHRM-SCP, was the company’s HR director at the time. She used role playing with the manager and supervisor to help them learn how to address the situation, prepared them for possible responses from the employee when they met with her, and reviewed how to help prevent a repeat of the behavior. “Role playing with the manager and supervisor helped them show more confidence and be prepared to discuss this [behavior] with the employee,” Metcalf says. “Going further, detailing potential situations with the employee helped her to see the discord that it was causing […]

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