#HRandPayroll20: Executive Conversations Live from PayCon 2023 – Part 3

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This special episode is part three of a three-part series featuring executive conversations recorded LIVE from the 42nd annual Payroll Congress in Denver, CO, in May of 2023! Join host Pete A. Tiliakos as he sits down with practitioners, leaders, and executives from across the payroll and payments marketplace to discuss a range of workplace trends, challenges, and the emerging tech and solutions shaping the future of pay! Thank you to Dawn Taylor, Senior Accounts Payable Manager at Breckenridge Grand Vacations for a great conversation, and to The Source by DailyPay for their generosity in hosting these sessions and sharing them with the HR & Payroll 2.0 audience! Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple […]

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#HRandPayroll20: Global Payroll or Global EOR? with Special Guest Kira Rubiano

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On this episode, Pete and Julie welcome VP of Payroll Operations for Atlas and all-around global payroll pro, Kira Rubiano to the show! After getting to know Kira and her “path to payroll”, the group discusses the current and future state of global payroll, including the difference between global payroll and global EOR and how they uniquely support multinational organizations. They also explore how technology is shaping the payroll experience and profession, the path to payroll’s elusive “seat at the table”, and tips and insights for moving payroll forward in the modern organization! Pulse Survey HR and payroll practitioners, leaders, and executives are encouraged to join our current pulse survey, What Makes Leave Management the #1 Pain Point – and How to Fix It? Be […]

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deal architect Guest Podcast: Burning Platform – Insights from Fall 2023 Industry Events

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For this 104rd  episode of Burning Platform, Vinnie Mirchandani host Pete Tiliakos of 3Sixty Insights and Jon Reed of Diginomica. He invited them both as we approach the end of Fall slate of Industry Events to get a distillation of perspectives from 25 or so events the three of them were privileged to be part of. It is a rapid-fire 40 minutes and they broadly go over 5 topics. As smart analysts are prone to do, they have strong opinions, they disagree on several points, and take off on some tangents including one on the potential global scenario of “de-dollarization” starting around 31.00 The first section summarizes their “sentiment” and the attendee vibe they picked up from the events. Vendor AR and event managers will […]

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#HRandPayroll20: Why the Workplace is Broken with Special Guest Jason Lee

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On this very special episode, Pete and Julie are LIVE from the HR Technology Conference and Exposition at Mandalay Bay Las Vegas. They welcome visionary fintech entrepreneur, on-demand pay pioneer, and founder of DailyPay and now SALT Labs, Jason Lee, to the show to discuss why the workplace is broken and how fintech may be the answer to help fix it. The group digs into the rising angst and battle between employees and employers, the challenges both face in the “creator economy” and every evolving workplace, and how employers can rebalance the relationship with employees and re-establish trust to put the workforce back on track.  Jason also teases his new venture, SALT Labs – a new fintech solution aimed at pushing equity to essential front-line […]

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#HRandPayroll20: Executive Conversations Live from PayCon 2023 – Part 2

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This special episode is part two of a three-part series featuring executive conversations recorded LIVE from the 42nd annual Payroll Congress in Denver, CO, in May of 2023!  Join host Pete A. Tiliakos as he sits down with practitioners, leaders, and executives from across the payroll and payments marketplace to discuss a range of workplace trends, challenges, and the emerging tech and solutions shaping the future of pay!  Thank you to Danny Schulz, Senior Manager, Payroll, Systems, and Taxes at Kohler for a great conversation, and to The Source by DailyPay for their generosity in hosting these sessions and sharing them with the HR & Payroll 2.0 audience! Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple […]

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Case Study Vignette: Harri – Helping a Private Equity Fund Protect and Grow the Value of Its Restaurant Investments

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Private equity can be a tough business. So is the restaurant industry. Imagine combining the two. A private equity firm first and foremost must have wealth. And it must be adept at conserving and building that wealth. Those are the main criteria for success. As for running a restaurant, the margins can be thin. This is why, for any restaurant, among the most time-consuming activities (and greatest operational costs) are those associated with employing people effectively and compliantly. Scheduling is a big one here. Putting together employees’ hours is another. With non-exempt staff’s fluctuating hours and toggling between workweeks considered part-time and full-time under the law, benefits administration can be a big challenge, too. At a restaurant, these operational costs have a way of easily […]

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Anatomy of a Decision: Harri’s Consultative, Collaborative Approach Equips Restaurants to Manage Growth and Support Employee Experience

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What You Need to Know Growth and expansion are priority goals for restaurant owners. With these goals come many questions about how to grow. How do I manage multiple locations? How do I communicate directly with employees? How do I streamline employee onboarding? How do I remain compliant with labor regulations in each state? How do I make it easy for employees to see schedules, trade shifts, and communicate with managers? Finding efficiencies and creating repeatable processes for performance management contribute to answering all of these questions and to driving a restaurant business toward future growth. 3Sixty Insights’ discussions with users of Harri show that the vendor and its HCM software suite help keep restaurants running smoothly and consistently from one location to hundreds and […]

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Anatomy of a Decision: Frontline Employee Experience Platform Harri Drives Operational and Financial Excellence for Jersey Mike’s Subs

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What You Need to Know At what point does a business pause to consider the costs of managing HR processes on paper and in digital spreadsheets? Where does the push come from to trigger an analysis of manual processes vs. automation? In many cases, manual processes work just fine and a ‘don’t fix it if it ain’t broke’ perspective leaves those processes neglected until a problem arises. Because something is working, however, doesn’t necessarily mean that it’s efficient. What if transitioning human capital management (HCM) processes from manual to automated can save a significant amount of time, money, and frustration for your business? HCM automation enables swift execution of scheduling and recruiting processes that currently consume large chunks of time for businesses. Automation alleviates complex […]

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Professional Employer Organizations: Getting From Operational to Strategic

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When it comes to HR, most small businesses reach a point of reckoning. They finally realize they can’t wing it anymore, whether that be with accidental HR people or inadequate technology — or, for the latter, none at all beyond email, perhaps a shared drive, and standard-issue spreadsheet software. (Believe us when we say, even well past the second decade of the 21st century, we still see it all in the interviews 3Sixty Insights conducts with users….) Reaching their senses, small businesses eventually seek structure for all the complexities and red tape associated with the management of the employment of people. This is when they may call up the services of a typical professional employer organization. Most of the time, these employers are stretched as […]

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Case Study Vignette: Insperity Partners with CEO of Quickly Expanding Midmarket Client PRS to Help Him Achieve Strategic Plan for the Workforce

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With swift organizational growth come challenges and revelations along the way that, together, are the ingredients in a recipe that can elevate conventional conceptions of what a professional employer organization (PEO) can be. The story at PRS is that tale: a small organization growing rapidly in its headcount to become a midmarket employer and, along the way, turning to Insperity, the PEO that would be able to help PRS manage this growth from the standpoint of operational HR and help executive leadership realize its greater vision for their people. PRS: Growing with Insperity In considering traditional views of why an organization would turn to a PEO, Joe Getch, CEO of PRS, says, “I think a lot of people might think of a PEO as a […]

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Analyst Insight: Visionary Leader at Professional Services Firm Genpact Leverages Cornerstone + EdCast for Ambitious Data Awareness Initiative

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About Genpact A GE-spinoff professional services firm, Genpact delivers two comprehensive services for its clients. Running digital operations on behalf of their Fortune 1000 clients is one. The other is using data, technology, and artificial intelligence to help these clients improve upon these operations. Amaresh leads this latter arm of Genpact’s services as strategic advisor for data and analytics, helping clients become more data-intelligent and more data-aware. He has been innovative in spearheading “Databridge,” the company’s ambitious internal data awareness program, which Amaresh believes may be the most extensive data-awareness program in the world. To date, a staggering 70,000 or so—more than half—of Genpact’s workforce has completed the associated certification program leaving them highly versed in understanding the tools to extract and blend enterprise data. […]

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Research Note: The Professional Employer Organization: Operational Solution and Strategic Partner for HR Departments in the Midmarket

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Chosen correctly and engaged with optimally, a professional employer organization (PEO) can increase a midmarket HR department’s tactical capacity and enhance these HR leaders’ strategic impact on the organization. Drawing on interviews with subject matter experts at Insperity, as well as customers of this PEO, the following pages present key considerations that decision-makers at mid-sized organizations should look at in considering whether to engage with a PEO. These considerations are twofold: PEOs’ critical importance as a solution for heavy operational challenges related to HR at midmarket-sized organizations PEOs’ great potential as a strategic partner to HR departments at these same organizations What Are PEOs? PEOs provide integrated services to effectively manage critical HR responsibilities and employer risks for clients. They deliver these services and assume […]

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Video: isolved Empowers Hands-On People Leading Business Owner at Right at Home North Shore LI

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We hear about so-called “accidental HR people,” the leaders at small businesses who take on the heavy lifting of operational HR because there’s no automation or person in place to do it. But what if SMB leaders could in fact be not-so-accidental HR people because their HR technology really empowered them? In this video, Brent Skinner, co-founder of 3Sixty Insights, where he leads the HCM practice, recounts his conversation with Zubin Kapadia, owner and CEO of Right at Home North Shore LI. Zubin says isolved People Cloud™ not only spared him team the tedium of unautomated operational HR, but also empowered his focus as a hands-on people leader, “the single most important thing I do every day,” Zubin says. Read the full report covered in […]

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#HRTechChat with Amaresh Tripathy: Upskilling 120,000 People for Data Awareness

#HRTechChat with Amaresh Tripathy: Upskilling 120,000 People for Data Awareness at Genpact

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Con “How do I make a 120,000-person organization data-aware?” asks Amaresh Tripathy, my guest on this episode of the #HRTechChat video podcast. Amaresh is strategic advisor for data and analytics at Genpact. A General Electric spin-off, Genpact is several billion dollars in size. A publicly traded professional services firm, Genpact mainly focuses on two things. One is all about running various digital operations on behalf of Genpact’s clients, which are Fortune 1000 companies around the globe. The other involves data, technology and artificial intelligence, wherein Genpact concerns itself with helping these clients transform some of these same digital operations for the better. Amaresh’s role is with this second focus, working to make “our clients more data-intelligent and data-aware,” he says. You probably already see the […]

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Video: Orbus Software Surmounts Challenges in Employee Learning by Turning to Go1 for Curated Content

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In this video, Brent Skinner walks viewers through an analysis of how and why Orbus Software turned to Go1 for part of the puzzle in overhauling their learning ecosystem. A provider of cloud software for digital transformation, Orbus wanted a diverse trove of learning content to curate and, thus, enliven employees’ skills development and training. Read the full report covered in the video here: Orbus Software Decides to Curate Go1-Sourced Content as Part of a Modernized Approach to Learning.

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Case Study Vignette: isolved Spares Hands-On, Strategic People Leader and Owner of Right at Home North Shore LI the Hassles of Unautomated HR

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Any business can benefit from gaining greater visibility into its people. Even basic information, such as their total numbers, whereabouts, hours worked, legal qualifications to do this work or that, and more, can be gold for not only the HR department, but also organizational leadership. This is as true for small businesses as for multinational corporations employing thousands. It would seem, from the outside looking in, that these stats should be a cinch to obtain for small employers. But ask HR people working at the thousands of small businesses in North America. They would probably tell you much of this information is hard to pin down. Especially when it comes to up-to-date data, the only kind that really makes a difference, it’s elusive and no […]

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#HRTechChat: Mike Ettling, Chief Executive Officer at Unit4

#HRTechChat: Mike Ettling, Chief Executive Officer at Unit4

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I’m going to date myself here. My first encounter with Mike Ettling, CEO of Unit4, was over 10 years ago. Technology editor for HRO Today at the time, I was relatively wet behind the ears, as the saying goes, when it comes to human capital management and the technology for it. I attended a briefing for analysts and the industry press with Mike, CEO at the time of what was then NorthgateArinso. The gathering was in real life, a.k.a. IRL (a term that had not even emerged yet). “Well, Brent, that goes back some time,” Mike said when I brought it up to open the discussion on this episode of the #HRTechChat video podcast. Much has happened since 2011. NGA became NGA Human Resources and, […]

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Research Note: How Small and Medium-Sized Companies Can be Empowered to Excel at Human Capital Management

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What You Need to Know Small and mid-sized businesses (SMBs) tend to have different needs and requirements than large businesses — as well as different challenges. With typically under 1,000 employees and sometimes no more than a few dozen, constraints on both staff time and budgets in smaller organizations can create barriers to competing against larger enterprises for acquiring and retaining top talent. To help SMBs compete for the best, their system for human capital management (HCM) must harness the ability to deliver efficiencies, provide data-driven results and equip the teams using them to create the best possible employee experience. In this vein, 3Sixty Insights has examined delivering solutions for some of the biggest challenges that HR people face today and expect in the future. […]

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Analyst Insight: How Artificial Intelligence Bridges Talent Acquisition and Talent Management to Improve Recruitment and Retention

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This Analyst Insight explains why self-evolving skills ontologies built the right way with artificial intelligence are fundamental to organizational success. They enable employers to find and keep the right people by aligning skills data across talent management and talent acquisition. Threading through the employee experience, Responsible AI must be the guiding ethos. Bridging and Aligning Talent Acquisition and Talent Management with AI Gartner’s Top Five HR Trends and Priorities for 2022 survey reveals HR concerns that more and new skills are needed, rising turnover is increasing competition for talent, and organizations are facing more pressure to improve diversity, equity and inclusion (DEI) initiatives. In the areas of talent acquisition and talent management, fortunately, AI is providing part of the answer. It offers effective ways to […]

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Research Agenda: The 3Sixty Insights Human Capital Management Themes for 2023

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Every domain of human capital management (HCM), it seems, has been tinged by fresh attitudes and new charters. As we enter a post-pandemic kind of HCM, we see employers big and small pursuing global employee mobility and chasing an ever better, ever expanding experience for their employees. Entire market niches have seen the demand for them continue to grow rapidly. An apt example, the employer of record (EOR) business model facilitates global employee mobility and can be tantamount to protecting the employee experience as organizations quickly expand globally. Meanwhile, HR’s seat at the table of organizational leadership seems finally within reach as the state of the art of technology for HCM equips HR practitioners (and line managers) with the tools and data they need to […]

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