Private equity can be a tough business. So is the restaurant industry. Imagine combining the two. A private equity firm first and foremost must have wealth. And it must be adept at conserving and building that wealth. Those are the main criteria for success. As for running a restaurant, the margins can be thin. This is why, for any restaurant, among the most time-consuming activities (and greatest operational costs) are those associated with employing people effectively and compliantly. Scheduling is a big one here. Putting together employees’ hours is another. With non-exempt staff’s fluctuating hours and toggling between workweeks considered part-time and full-time under the law, benefits administration can be a big challenge, too. At a restaurant, these operational costs have a way of easily […]
Continue readingAnatomy of a Decision: Harri’s Consultative, Collaborative Approach Equips Restaurants to Manage Growth and Support Employee Experience
What You Need to Know Growth and expansion are priority goals for restaurant owners. With these goals come many questions about how to grow. How do I manage multiple locations? How do I communicate directly with employees? How do I streamline employee onboarding? How do I remain compliant with labor regulations in each state? How do I make it easy for employees to see schedules, trade shifts, and communicate with managers? Finding efficiencies and creating repeatable processes for performance management contribute to answering all of these questions and to driving a restaurant business toward future growth. 3Sixty Insights’ discussions with users of Harri show that the vendor and its HCM software suite help keep restaurants running smoothly and consistently from one location to hundreds and […]
Continue reading#HRTechChat: Navigating the Talent Shortage: A Creative Approach to Skills-Based Hiring
Businesses face a growing challenge: the talent shortage. The traditional ways of recruiting and hiring no longer suffice in a world where the working-age population is shrinking, and the gap between available talent and job openings is widening. To shed light on this issue, we turn to recent research from the Burning Glass Institute and a fascinating conversation with Pamela Stroko about innovative solutions. Here are some of the main themes of our conversation: The Shrinking Workforce The working-age population has been steadily declining, with little to no growth. Starting in 2012, we witnessed a meager 0.5% growth in the working-age population, and this rate slowed to 0.2% from 2017 onwards. This trend is expected to persist until at least 2030, painting a grim picture […]
Continue readingImmedis: Memoirs From the Outside Looking In
“The days are long, but the years are short.” ― Gretchen Rubin, New York Times Best-Selling Author Many of us have heard some rendition of this saying. Plenty of us have thought the idea with no prompt whatsoever. The version above encapsulates the concept as good as any and is attributable to acclaimed author Gretchen Rubin, whose work I have not read. Surely her books must be profound. What else is profound? The trajectory of Immedis is. Sometimes, the people you meet when you’re in the thick of starting something new leave an impression that sticks with you. I stopped short of titling this blog post “A Love Letter to Immedis,” because it’s not quite this. Plus, it would be a little bit weird. But […]
Continue reading#HRTechChat: A Deep-Dive Into PandoLogic Owner Veritone’s Acquisition of Broadbean
At the very tail end of May 2023, the enterprise artificial intelligence software and services vendor Veritone announced the acquisition of Broadbean, a global recruitment technology company. Given that PandoLogic joined the family of Veritone companies in mid-summer 2021, we invited an expert each from PandoLogic and Broadbean to appear on the #HRTechChat video podcast and discuss synergies between the two now-Veritone companies. Joining us for this episode were Faisel Samseer, director of partnerships, development and growth for Broadbean, and Nikos Livadas, vice president of partner development for PandoLogic. Viewers (and listeners at the many audio podcast platforms where #HRTechChat syndicates) know we typically have in-depth discussions and communication with our guests in the “virtual greenroom” in the run-up to each episode. This episode is […]
Continue readingAnatomy of a Decision: Frontline Employee Experience Platform Harri Drives Operational and Financial Excellence for Jersey Mike’s Subs
What You Need to Know At what point does a business pause to consider the costs of managing HR processes on paper and in digital spreadsheets? Where does the push come from to trigger an analysis of manual processes vs. automation? In many cases, manual processes work just fine and a ‘don’t fix it if it ain’t broke’ perspective leaves those processes neglected until a problem arises. Because something is working, however, doesn’t necessarily mean that it’s efficient. What if transitioning human capital management (HCM) processes from manual to automated can save a significant amount of time, money, and frustration for your business? HCM automation enables swift execution of scheduling and recruiting processes that currently consume large chunks of time for businesses. Automation alleviates complex […]
Continue readingMarket Alert: Cornerstone Content Studio & Opportunity Marketplace: Enhancing Talent Experience with Holistic Learning and Development Solutions
What Happened In April of this year, Cornerstone announced two new offerings that appear poised to enhance the vendor’s dominance. Cornerstone, known for more than 20 years as a provider of corporate learning solutions, became an end-to-end learning suite when it acquired EdCast and that company’s learning experience platform (LXP) in early 2022. 3Sixty Insights reported at the time that the move made Cornerstone the first mature, single-vendor solution of its kind, uniquely positioned to meet the needs of the future of work. Now the company has upped the ante with the introduction of its Content Studio and Opportunity Marketplace products, expanding its consequence in talent experience and moving ever closer to its goal of presenting the ultimate holistic people experience. Background Each of these […]
Continue readingManagers as Coaches: BetterUp is Unleashing The Power of Developmental Leadership
The role of managers has transformed from mere task masters to empowering leaders. Traditional management styles centered around hierarchy and control are gradually giving way to a more collaborative and growth-oriented approach. As organizations recognize the value of coaching in unlocking the full potential of their employees, the question arises: Can managers effectively assume the role of coaches? In this blog, we will delve into the insights gained during BetterUp’s Coaching Culture Tour in Boston and explore the idea of managers as coaches. It was a privilege to be part of this learning and networking event. Shonna Waters, PhD. of BetterUp delivered the keynote on the cutting-edge findings from BetterUp’s latest Coaching Culture research report — a study of 30k+ employees and 850+ leading organizations. Pamela […]
Continue reading#HRTechChat Showcase: Original Zen and the Art of Integration Strategy
Some may appreciate the play on the title of a mid-1970s philosophical novel, “Zen and the Art of Motorcycle Maintenance,” others the Eastern twist on Western theology. Regardless, original Zen and the art of integration strategy is the absolutely essential and crucial understanding that cloud-to-cloud integration is a process and a way of life, never something that eventually ends because it will ever finally be perfect. Vendors in HCM that acknowledge and embrace this universal truth will save money, increase sales, and improve their customer retention — all major competitive advantages. This episode of the video podcast is something we call the #HRTechChat Showcase, a version of #HRTechChat wherein our guests not only chat with us, but also share slide decks or other visual cues […]
Continue reading#HRTechChat with Pamela Stroko: Challenges and the Role of HR Leaders in Curating Culture
Welcome back to another episode of #HRTechChat, the Podcast where we explore the latest trends, innovations, and strategies in the ever-evolving world of HR technology. I’m your host, Jennifer Dole. And on today’s show, we have a very special guest joining us again, someone who has made a significant impact in the HR tech landscape with her expertise and thought leadership. She’s a trailblazer, she’s an innovator, and she’s a true advocate for leveraging technology to drive positive change in the workplace. Welcome back, Pamela. In this episode, we delve into the challenges that HR leaders face. The job market and talent shortage are hot topics in the news, with economic factors and uncertainties impacting companies’ hiring strategies. As Pamela points out, the predicted recession […]
Continue readingAnalyst Insight: Visionary Leader at Professional Services Firm Genpact Leverages Cornerstone + EdCast for Ambitious Data Awareness Initiative
About Genpact A GE-spinoff professional services firm, Genpact delivers two comprehensive services for its clients. Running digital operations on behalf of their Fortune 1000 clients is one. The other is using data, technology, and artificial intelligence to help these clients improve upon these operations. Amaresh leads this latter arm of Genpact’s services as strategic advisor for data and analytics, helping clients become more data-intelligent and more data-aware. He has been innovative in spearheading “Databridge,” the company’s ambitious internal data awareness program, which Amaresh believes may be the most extensive data-awareness program in the world. To date, a staggering 70,000 or so—more than half—of Genpact’s workforce has completed the associated certification program leaving them highly versed in understanding the tools to extract and blend enterprise data. […]
Continue readingMarket Alert: UKG Disrupts competitive landscape in Global HCM with Acquisition of Immedis
What Happened In early June 2023, UKG, provider of full-suite software for human capital management, announced its intent to acquire Immedis, provider of global payroll technology and services. Following the completion of the acquisition will come the availability of UKG OneView, an evolution of Immedis’ groundbreaking new software-as-a-service (SaaS) product for global payroll. Background Bereft of in-house capabilities to support global payroll, many vendors of full-suite software for HCM encounter limits to their aspirations to expand internationally. To combat this, some partner with global payroll point solutions. For a while, this was the case with UKG and Immedis, perhaps the most capable of the notable late-stage startups in global payroll. Immedis’ technology and services support global payroll in more than 20 languages across 160 countries. […]
Continue reading#HRTechChat: Adam Famularo, CEO of WorkFusion
For many, it is natural to see advancements in artificial intelligence and worry over their impact on people in the world of work. Even so, years from now we may well look back on “the past of the future of work” and understand that many, possibly most, of these fears were unfounded—or misplaced, at least. This episode of the #HRTechChat video podcast is about that. Joining us was guest Adam Famularo, CEO of WorkFusion, whose “AI Digital Workers” are just plain better—more accurate, more efficient—than any human could be in monitoring for financial crime. Before you lament this loss of jobs that real people could do, understand: it’s sleepless work; in fact, it needs to be. Then, ask yourself: is there really any love lost? […]
Continue readingResearch Note: The Cloud Connectors – Asking the Right Questions and Getting From Here to There With a Sound Integration Strategy
What You Need to Know Somewhere along the way, potential buyers of software for business got into the habit of asking their prospective solution providers a misguided question, and it goes something like this: “Does your software integrate with the ones already in my enterprise technology stack?” But most solution providers in human capital management (HCM) have the capability to create point-to-point integrations for various common or uncommon business applications.. Consequently, the vendor’s answer here holds little significance, and the correct answer to the question may not align with the expectations of the person asking it. Why? Think about static analysis, according to Wikipedia, “a simplified analysis wherein the effect of an immediate change to a system is calculated without regard to the longer-term response […]
Continue reading#HRTechChat: Maximizing HR Economics with Maria Scarangella: Unleashing the Power of HR Technology
Welcome to the #HRTechChat podcast, where we delve into the realm of human resources and explore the latest trends and innovations in HR technology. In this episode, we had the pleasure of hosting Maria Scarangella, a talent strategist, executive coach, and consultant, who shared her valuable insights and experiences in HR economics and its impact on organizations. Understanding HR Economics: According to Maria, HR economics serves as a decision-making framework, guiding investments in people to maximize returns. In today’s complex business landscape, where organizations face overwhelming changes, having a structured approach to decision-making becomes crucial. By aligning HR strategy with organizational goals and leveraging data, HR leaders can make efficient and effective decisions that drive results. Ultimately, the goal is to deliver value to customers […]
Continue readingVideo: Unleashing Potential with Gloat – Empowering Transformation in the Energy Sector
Join us for an inspiring story of transformation in the energy industry! This energy company recognized the limitations of traditional talent management and formed a cross-functional team to break down barriers and promote diversity. They sought a comprehensive solution and found it in Gloat, a talent marketplace platform that aligns with their vision of inclusivity and growth. With Gloat as their partner, they are poised to unlock their workforce’s full potential and navigate the changing energy landscape with confidence. This success story reminds us to challenge the status quo, empower employees, and drive organizational transformation. Read the full report covered in the video here: Gloat Supports Organizations Through Transition to Talent Transformation
Continue readingAnalyst Insight: City of Memphis Deploys UKG as Point Solution to Track Time and Attendance
When navigating the bureaucracy of a public sector organization, there are no cookie-cutter scenarios. Alex Smith, former chief human resources officer for the City of Memphis, knew her organization was no different. As an appointee with the current Mayoral administration and with a limited timeline for making improvements, one of Alex’s goals during her tenure has been to empower the City’s HR organization with “modern 21st-century capabilities” and transition it to a paperless cloud-based solution to free up capacity within the organization. To bolster its existing, broad deployment of Oracle HCM Cloud, Smith needed sophisticated point-solution capabilities specifically in time and attendance (3Sixty Insights BWSCS2121 – “New CHRO Delivers Business Transformation to City of Memphis with Oracle HCM Cloud,” February 2021). What’s more, the City […]
Continue readingVideo: Transforming Employee Well-Being and Engagement – The Inspiring Journey of Sarah Cottrell and PepTalk
This is the inspiring story of Sarah Cottrell, an employee engagement specialist at Global Payments, who transformed the organization’s well-being and engagement with the help of PepTalk. Through purposeful conversations and data-driven insights, Sarah empowered managers, fostered trust, and created a positive work environment, emphasizing the importance of prioritizing employee well-being. Read the full report covered in the video here: Transforming Employee Well-Being and Engagement: A Case Study on PepTalk at Global Payments
Continue readingCase Study Vignette: Transforming Employee Well-Being and Engagement – A Case Study on PepTalk at Global Payments
Introduction Sarah Cottrell is an employee engagement and well-being specialist at Global Payments. She joined the company 18 months ago when the role was newly created in the UK. Over time, Sarah realized that the well-being aspect of her role had become a significant part, reflecting the growing need for well-being support in the workplace, especially after the impact of the COVID-19 pandemic. “We needed to redefine how we approach employees… you do not become a different person at work where you shrug off whatever happened at home; we have to embrace and connect with the whole person. We are all human and we have to amplify that to create empathy and build trust,” shared Sarah. Sarah discovered PepTalk, an employee engagement and well-being platform, […]
Continue reading#HRTechChat with Pamela Stroko: Empowering Women in the Workplace
In a recent episode of #HRTechChat, host Jennifer Dole and guest Pamela Stroko delved into the crucial topic of supporting women in the workplace and ensuring equitable promotions and opportunities. Pamela, an HCM practitioner and HR tech expert, provided valuable insights on the impact of HR technology in enabling women to access greater opportunities. Listen in as we will explore the key points discussed in the podcast episode and shed light on the importance of HR technology in empowering women in their careers. The Shift in Women’s Careers: Pamela highlighted the significant impact the pandemic had on women’s careers. Many women were forced to leave the workforce to fulfill caregiving responsibilities and support their families during challenging times. As a result, a staggering number of […]
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