3Sixty Insights Anatomy of a Decision

Anatomy of a Decision: Box Elects to Leverage Eightfold’s Ai- Enabled Talent Acquisition Solution to Facilitate Candidate Rediscovery

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What You Need to Know Enterprises have choices when it comes to vendors that offer a single-platform solution and promise the ability to hire better candidates faster. By now, most have realized the value of investing in integrated platforms, software and apps to advance HR functions. An enterprise’s platform could boast all the bells and whistles — but is it integrating with its tools exactly the way the company needs to meet its human capital management (HCM) objectives? Are its systems leveraging artificial intelligence (AI) to enable more holistic recruitment processes? If not, how does a business embark on seeking, evaluating, selecting and implementing the right solution that can integrate with its existing components? 3Sixty Insights explores how file sharing provider Box embarked on a […]

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Case Study Vignette: Harri – Helping a Private Equity Fund Protect and Grow the Value of Its Restaurant Investments

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Private equity can be a tough business. So is the restaurant industry. Imagine combining the two. A private equity firm first and foremost must have wealth. And it must be adept at conserving and building that wealth. Those are the main criteria for success. As for running a restaurant, the margins can be thin. This is why, for any restaurant, among the most time-consuming activities (and greatest operational costs) are those associated with employing people effectively and compliantly. Scheduling is a big one here. Putting together employees’ hours is another. With non-exempt staff’s fluctuating hours and toggling between workweeks considered part-time and full-time under the law, benefits administration can be a big challenge, too. At a restaurant, these operational costs have a way of easily […]

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3Sixty Insights Anatomy of a Decision

Anatomy of a Decision: Harri’s Consultative, Collaborative Approach Equips Restaurants to Manage Growth and Support Employee Experience

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What You Need to Know Growth and expansion are priority goals for restaurant owners. With these goals come many questions about how to grow. How do I manage multiple locations? How do I communicate directly with employees? How do I streamline employee onboarding? How do I remain compliant with labor regulations in each state? How do I make it easy for employees to see schedules, trade shifts, and communicate with managers? Finding efficiencies and creating repeatable processes for performance management contribute to answering all of these questions and to driving a restaurant business toward future growth. 3Sixty Insights’ discussions with users of Harri show that the vendor and its HCM software suite help keep restaurants running smoothly and consistently from one location to hundreds and […]

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#HRTechChat: Navigating the Talent Shortage: A Creative Approach to Skills-Based Hiring

#HRTechChat: Navigating the Talent Shortage: A Creative Approach to Skills-Based Hiring

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Businesses face a growing challenge: the talent shortage. The traditional ways of recruiting and hiring no longer suffice in a world where the working-age population is shrinking, and the gap between available talent and job openings is widening. To shed light on this issue, we turn to recent research from the Burning Glass Institute and a fascinating conversation with Pamela Stroko about innovative solutions. Here are some of the main themes of our conversation: The Shrinking Workforce The working-age population has been steadily declining, with little to no growth. Starting in 2012, we witnessed a meager 0.5% growth in the working-age population, and this rate slowed to 0.2% from 2017 onwards. This trend is expected to persist until at least 2030, painting a grim picture […]

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Research Note: Unleashing the Power of Influencers: Transforming Organizational Change through Performica

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Introduction: In today’s rapidly evolving business landscape, organizations are constantly seeking innovative ways to drive change and transformation. One area that has emerged as a powerful catalyst for organizational growth is the utilization of key influencers. These influencers, from within the ranks of employees, possess the ability to shape company culture, enhance employee engagement, and drive positive change. In this Research Note, 3Sixty Insights explores the transformative impact of influencers on organizational change and transformation through the lens of an insightful interview with Katherine Stueland, President and CEO of GeneDx. An Urgent Quest for Answers GeneDx, an organization committed to ending the diagnostic odyssey for individuals with rare diseases, understands the immense challenges faced by patients and their families in their desperate pursuit of accurate […]

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#HRTechChat: A Deep-Dive Into PandoLogic Owner Veritone's Acquisition of Broadbean

#HRTechChat: A Deep-Dive Into PandoLogic Owner Veritone’s Acquisition of Broadbean

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At the very tail end of May 2023, the enterprise artificial intelligence software and services vendor Veritone announced the acquisition of Broadbean, a global recruitment technology company. Given that PandoLogic joined the family of Veritone companies in mid-summer 2021, we invited an expert each from PandoLogic and Broadbean to appear on the #HRTechChat video podcast and discuss synergies between the two now-Veritone companies. Joining us for this episode were Faisel Samseer, director of partnerships, development and growth for Broadbean, and Nikos Livadas, vice president of partner development for PandoLogic. Viewers (and listeners at the many audio podcast platforms where #HRTechChat syndicates) know we typically have in-depth discussions and communication with our guests in the “virtual greenroom” in the run-up to each episode. This episode is […]

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Case Study: Rutherford Investment Company Partners with isolved to Evolve from Operational to Strategic HR

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What You Need to Know We often discuss digitization as a way to facilitate operational HR—the nitty gritty fundamentals, the necessities, the boxes that need to be checked. The assumption inherent in these conversations is that greasing the path for these compliance-oriented tasks will free up time for strategic HR, reducing administrative tedium in favor of higher-level, people-oriented efforts. This journey to HCM maturity is a long series of steps, each at once meaningful and small. It is a path to success we’ve seen unfold time and time again with users of isolved. Put these small steps aside, however. Consider also that it’s so often the small things that define the employee experience, always a priority no matter where an organization is in its HCM […]

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3Sixty Insights - Analyst Insight

Analyst Insight: Insperity Empowers People Leader at CoreRx to Demonstrate HR’s Strategic Value to the Organization

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Six years ago, Kevin Rierson became the very first HR person at CoreRx. In business for 11 years at the time, CoreRx, which now employs approximately 200 people (with some seasonal ebb and flow), is what’s known in the pharmaceutical industry as a contract manufacturing organization (CMO). This means it formulates drug delivery methods, such as tablets and capsules, and moves them through the manufacturing process to be cleared and approved by the FDA. Before Rierson joined CoreRx as the HR director, HR at the company fell under the authority of an “accidental HR person” — in the parlance of human capital management (HCM), someone with another, official role who also happened to be responsible for tactical, operational HR. It’s easy to imagine the result […]

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3Sixty Insights Anatomy of a Decision

Anatomy of a Decision: Frontline Employee Experience Platform Harri Drives Operational and Financial Excellence for Jersey Mike’s Subs

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What You Need to Know At what point does a business pause to consider the costs of managing HR processes on paper and in digital spreadsheets? Where does the push come from to trigger an analysis of manual processes vs. automation? In many cases, manual processes work just fine and a ‘don’t fix it if it ain’t broke’ perspective leaves those processes neglected until a problem arises. Because something is working, however, doesn’t necessarily mean that it’s efficient. What if transitioning human capital management (HCM) processes from manual to automated can save a significant amount of time, money, and frustration for your business? HCM automation enables swift execution of scheduling and recruiting processes that currently consume large chunks of time for businesses. Automation alleviates complex […]

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Professional Employer Organizations: Getting From Operational to Strategic

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When it comes to HR, most small businesses reach a point of reckoning. They finally realize they can’t wing it anymore, whether that be with accidental HR people or inadequate technology — or, for the latter, none at all beyond email, perhaps a shared drive, and standard-issue spreadsheet software. (Believe us when we say, even well past the second decade of the 21st century, we still see it all in the interviews 3Sixty Insights conducts with users….) Reaching their senses, small businesses eventually seek structure for all the complexities and red tape associated with the management of the employment of people. This is when they may call up the services of a typical professional employer organization. Most of the time, these employers are stretched as […]

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3Sixty Insights - Analyst Insight

Analyst Insight: Revolutionizing Manufacturing Performance – How Cornerstone Drives Productivity, Quality, and Efficiency in the Competitive Market

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Introduction Manufacturing companies excel at discovering and investing in performance efficiencies and process automation that increases production and guarantees quality. Companies that also apply these same philosophies to HR systems and processes through advanced technologies and data analytics significantly improve employee productivity, quality of work, and execution efficiencies while realizing increased profitability and improved competitiveness. Yet many manufacturing companies find themselves with fragmented HR performance systems managing compensation in Excel, annual reviews in one system, ATS in another, sales commissions in another, and attendance in another to name a few. Investing in one complete system that modernizes performance toolsets helps companies overcome challenges in aligning talent with business strategy, improving data insight and accountability, and driving positive culture and behavior. One such platform, Cornerstone, enables […]

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Analyst Insight: Collaborative Success – Adopting Cornerstone Through Strong Solution Provider and Customer Partnership

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Introduction The successful implementation of a solution like Cornerstone requires a collaborative effort between the solution provider and the company, with both parties having important responsibilities throughout the process to ensure success and desired outcomes. Companies that implement performance management systems, like Cornerstone, realize huge administrative savings and set the stage for dynamic performance conversations. Long gone are the days when our HR professionals can be effective by collecting performance data on paper forms and storing them in file folders. Administrators and HR managers are more efficient when multiple processes like training, performance, recruiting, and compensation are centralized into one system. A solution like Cornerstone alleviates cumbersome bouncing between program windows and measurement tools to deliver intricate data insights that work together without manual interpretation. […]

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#HRTechChat: Marta Weinstock, Senior Director of Operations at Rutherford Investment Company

#HRTechChat: Marta Weinstock, Senior Director of Operations at Rutherford Investment Company

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Marta Weinstock, my guest for this episode of the #HRTechChat video podcast, is senior director of operations at California-based Rutherford Investment Company. Part of her charter at Rutherford Investments is to get human capital management as efficient as possible. Under the aegis of her leadership and the help of isolved, the employer’s journey along the road to HCM maturity has been sweeping and inspiring. With isolved, Marta has brought order to a previously dysfunctional, disorganized HR ecosystem. Leading the charge for digital transformation from the inside, Marta has witnessed first-hand not only the excellent capabilities found in isolved’s software-as-a-service People Cloud™, but also the highly attentive approach of isolved’s HR services team. Our #HRTechChat Series is also available as a podcast on the following platforms: […]

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Gloat Blog – Unpacking today’s winning talent transformations with Jennifer Dole

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A Q&A on what goes into implementing a talent marketplace with 3Sixty Insights’ Principal Analyst Jennifer Dole. Across every industry and region, businesses are coming to the same conclusion: talent marketplaces are the foundation for successful operating models. Now that 85% of executives believe work must be organized in more agile ways, leaders are looking to these next-generation technological innovations to help their companies become more adaptive. While research highlights talent marketplaces’ diverse benefits—including improvements in job satisfaction, engagement, and retention—uncertainty about the operational process involved with implementing a talent marketplace often holds companies back from reaping these advantages. To prevent such unknowns from hindering talent transformation journeys, 3Sixty Insights Principal Analyst Jennifer Dole set out to shed light on the decision process that goes into implementing this innovative […]

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Case Study Vignette: Insperity Partners with CEO of Quickly Expanding Midmarket Client PRS to Help Him Achieve Strategic Plan for the Workforce

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With swift organizational growth come challenges and revelations along the way that, together, are the ingredients in a recipe that can elevate conventional conceptions of what a professional employer organization (PEO) can be. The story at PRS is that tale: a small organization growing rapidly in its headcount to become a midmarket employer and, along the way, turning to Insperity, the PEO that would be able to help PRS manage this growth from the standpoint of operational HR and help executive leadership realize its greater vision for their people. PRS: Growing with Insperity In considering traditional views of why an organization would turn to a PEO, Joe Getch, CEO of PRS, says, “I think a lot of people might think of a PEO as a […]

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Case Study: Go1’s Customer-First Approach Supports Learning Transformation Internally and Externally

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The Backstory 3Sixty Insights spoke with Karla Rainer, the director of human resources (HR) at ABC Companies, to compile this report. ABC is a business that sells, leases, and services motor coach buses and also distributes parts. The company serves enterprise customers of all sizes, including small businesses, transportation companies, and those like Disney and Google which maintain their own fleets. The organization places a strong emphasis on safety, with 80-90 percent of employees working in what Rainer calls “safety-sensitive roles.” Rainer works from ABC’s corporate HR location in Florida, and she and her team support HR functions in all eight locations across the United States. She manages a payroll specialist and two senior HR generalists, and she reports to the company’s chief financial officer […]

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#HRTechChat: Make Work Better with Betterworks' Doug Dennerline & Jamie Aitken

#HRTechChat: Make Work Better with Betterworks’ Doug Dennerline & Jamie Aitken

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Both my guests for this episode have appeared on the #HRTechChat video podcast previously — here, here and here — and it only made sense to host the two of them this time, at the same time. Why? Betterworks CEO Doug Dennerline and Vice President of HR Transformation Jamie Aitken have co-authored and published a book titled “Make Work Better,” and our discussion revolved around it. Let’s get something out of the way first. Employers have six ways to Sunday to make work better: make scheduling better for work-life balance, make onboarding better for immediate employee engagement (and faster time-to-productivity), make payroll better so employees get paid incorrectly less often, make on-the-job learning better so staff can build their careers… Have I missed anything? Probably, and […]

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#HRTechChat: Adam Famularo, CEO of WorkFusion

#HRTechChat: Adam Famularo, CEO of WorkFusion

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For many, it is natural to see advancements in artificial intelligence and worry over their impact on people in the world of work. Even so, years from now we may well look back on “the past of the future of work” and understand that many, possibly most, of these fears were unfounded—or misplaced, at least. This episode of the #HRTechChat video podcast is about that. Joining us was guest Adam Famularo, CEO of WorkFusion, whose “AI Digital Workers” are just plain better—more accurate, more efficient—than any human could be in monitoring for financial crime. Before you lament this loss of jobs that real people could do, understand: it’s sleepless work; in fact, it needs to be. Then, ask yourself: is there really any love lost? […]

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Research Note: The Professional Employer Organization: Operational Solution and Strategic Partner for HR Departments in the Midmarket

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Chosen correctly and engaged with optimally, a professional employer organization (PEO) can increase a midmarket HR department’s tactical capacity and enhance these HR leaders’ strategic impact on the organization. Drawing on interviews with subject matter experts at Insperity, as well as customers of this PEO, the following pages present key considerations that decision-makers at mid-sized organizations should look at in considering whether to engage with a PEO. These considerations are twofold: PEOs’ critical importance as a solution for heavy operational challenges related to HR at midmarket-sized organizations PEOs’ great potential as a strategic partner to HR departments at these same organizations What Are PEOs? PEOs provide integrated services to effectively manage critical HR responsibilities and employer risks for clients. They deliver these services and assume […]

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3Sixty Insights - Analyst Insight

Analyst Insight: Rolebot – Helping Employers Engage with Passive Talent — the Best Talent — at Scale

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What is passive talent? They are defined as high-performing already-employed people who are not actively seeking a new job. Ideally, however, your recruiters will actively seek out passive talent in ways that get them to change their mind and consider making a move. Why? The research shows that passive talent tends to perform better in their jobs. To reach and attract passive talent, your recruiters will need the latest tools available: artificial intelligence and additional innovations in the technology for talent acquisition. Applied correctly, these tools are the deciding factors today enabling organizations to beat their competition in hiring from the passive talent pool. This Analyst Insight dives into the subject — specifically: A survey by 3Sixty Insights, shared with Rolebot’s and 3Sixty Insights’ respective […]

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