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3Sixty Insights #HRTechChat: Multinational Luxury Fashion Brand Shares Details of its Success with Workday

Leaders from a major multinational luxury fashion brand joined us for this episode of the 3Sixty Insights #HRTechChat video podcast: Chief People Officer Abigail Wilmore and Vice President of Global People Operations Jay Barrett, both members of our Global Executive Advisory Council. This introduction is shorter than the usual. Our guests did a great job of describing their challenges and success in detail, and I encourage readers to view the episode. The fashion retailer has found immense value in Workday’s solutions as an indispensable tool to support and protect its employee experience over the course of the now nearly two-year-old pandemic. Abigail and Jay explained why this is so — and how it all came to be. Had they and their team kept the disparate, […]

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3Sixty Insights Anatomy of a Decision

Anatomy of a Decision: Engagedly Helps Customers Provide and Manage Modern, Positive Employee Experience

What You Need to Know It has long been understood that employee experience is critical to a company’s success. However, companies that prioritized employee experience over risk mitigation and revenue increases were few and far between — until recently. The mass exodus from the office to remote and hybrid work environments has rendered the link between employee experience and company performance undeniable. This sudden shift left business leaders and human resources practitioners urgently solving complex challenges like maintaining productivity in an uncertain time. Over time, these shifts have created a competitive candidates’ market that highlights the powerful influence of employee satisfaction on retention. A critical component of employee satisfaction is engagement. An engaged employee is a productive and dedicated employee who will serve a company […]

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3Sixty Insights Research Preview

Research Preview: COVID-19, WFH, and the Long View: Can HCM Protect the Employee Experience?

What happens when human capital management catches COVID-19? Late last year, we asked the question in our 2021 Research Agenda (3Sixty Insights BWSAG20101 Research Agenda 2021: Human Capital Management, October 2020). And, all last year and this, we saw the acute symptoms. Employers that didn’t have to shut down entirely transitioned by necessity to companywide work-from-home or hybrid arrangements. Organizations quickly learned they hadn’t properly anticipated or planned for the now well-documented, related challenges—of which there are many. Now, however, the aid of hindsight shows us that COVID-19 just may have provided a lasting boon to the employee experience—specifically to the idea that the employee experience matters and cannot be ignored. This may seem odd to contemplate. Never mind that it took a pandemic and […]

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theHRDIRECTOR – Time to take an employee pulse survey

We’re halfway through March 2021, and the spring fever is extra intense — at least twice as intense as normal, it seems. Think about it. Your employees have been in some form or other of COVID-19 lock-down since late Q1 of 2020, when the novel coronavirus arrived to rob them of perennially much-anticipated fun in the sun, exercise at the gym, spring cleaning, live concerts, and all the rest. And, depending on your industry and the demographics and purpose of your business and workforce, many or most have been working from home all this time. Even work has kept them home, in other words, and whereas some of your staff have enthusiastically embraced this, as they see their home as their own little oasis, others […]

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Research Note: Concrete vs. Abstract HCM: The Power of “And”

We launched the 2021 Research Agenda for the human capital management practice area at 3Sixty Insights with an exploration into a new way of looking at HCM. The idea we advanced resonated deeply with vendors and users of HCM technology alike—that HCM has two hemispheres, the concrete and the abstract. To thrive, employers must appreciate and embrace both these understandings of HCM (3Sixty Insights BWSRP20111 Concrete vs. Abstract HCM: A New Way for Organizations to Look at HCM, November 2020). Accountants and others focused on the nuts and bolts of business understand concrete expressions of HCM such as gains in efficiencies and productivity. Others gravitate to abstract expressions of HCM, which comprise employees’ feelings and focus on the tributaries and outcomes of employer culture. Reality […]

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3Sixty Insights #HRTechChat with Nicole Roberts, Vice President of People and Culture for MVAH Partners

Nicole Roberts, vice president of people and culture at MVAH Partners, joined 3Sixty Insights for this episode of #HRTechChat. A member of the 3Sixty Insights Global Executive Advisory Council, Nicole started in her leadership role at MVAH a year ago, in March 2020 — just as the flurry of pandemic-related restrictions unfolded in the United States. The disruption profoundly affected the nature of her first several months on the job. On day one, for example, she took over internal employee communications. MVAH, a developer of affordable housing, has 7,000 units under its management across 15 states. The logistics around managing an already dispersed workforce suddenly under unprecedented, unique circumstances were significant and necessitated the expansion of her focus. Amidst all this, Nicole and her team […]

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