3Sixty Insights - Analyst Insight

Analyst Insight: Legion Leverages Future-Of-Work Technology to Empower Hourly Workforces

What You Need to Know Hourly wage industries such as retail, food service, and hospitality — which comprise a majority of the U.S. workforce — have historically struggled with attracting and retaining good workers. Pandemic-fueled attrition in this sector has intensified the need to improve employee satisfaction. Companies seek efficient ways to plan and account for labor costs even as they comply with state and federal workforce regulations — all while creating a positive experience for employees, which impacts both productivity and repeat business from customers. By implementing capabilities in artificial intelligence (AI) and machine learning (ML), organizations are solving challenging problems and automating increasingly complex recurring tasks. AI, ML and other technology-powered solutions can manage concrete workforce management (WFM) issues such as compliance, budget […]

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3Sixty Insights #HRTechChat with Maurik Dippel, Co-Founder and CEO of CircleLytics

Technology has advanced to the point where we don’t really have to subject ourselves to the inflexibility of a number of traditional, conventional practices anymore, in human capital management. One of these is our approach to measuring employee engagement and collecting employee feedback. Technology has evolved. We can dive much deeper now and achieve several objectives at once. We have much more at our disposal now than just one-to-many surveys set to quarterly, twice-annual or yearly cadences. “We’re finding that a lot of the old ways, the conventional or traditional ways of doing things, just don’t cut it,” says Maurik Dippel, our guest for this episode of the #HRTechChat video podcast. Annual employee engagement surveys and the like just aren’t “up to the to the […]

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Research Agenda: Human Capital Management 2022

Many of the following themes for 2022 in human capital management build on the idea that every aspect of HCM has concrete and abstract expressions (3Sixty Insights BWSRN2142 – Concrete vs. Abstract HCM: The Power of “And,” April 2021)—easily measurable, tactical impacts (concrete), and less easily measurable, strategic impacts (abstract) all in the end affecting employee sentiment and, therefore, organizational success. This year’s themes also reflect the idea that advances in technology and in attitudes about HCM’s charter are blurring the lines between conventional silos of HCM. You cannot do performance management well anymore without combining it with better collaboration technology and a modern learning management system (LMS), for example. Even the long-ago newfangled term talent management has all but slinked away, replaced by notions […]

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3Sixty Insights #HRTechChat with Doug Dennerline, CEO of Betterworks

“The annual performance review process is pretty broken,” says Doug Dennerline, CEO of Betterworks and our latest guest on the 3Sixty Insights #HRTechChat video podcast. “It was created seventy years ago for hierarchical organizations,” which means it’s mismatched to manager-employee dynamics at most organizations today, according to Doug. His credentials and past experience leading well-known vendors in our space are formidable and lent gravitas to our discussion. And I happen to agree with him wholeheartedly. Years ago, in a previous professional life, I wrote about “a coming mass extinction in human capital management.” A result of advances in technology spurring an evolution in attitudes around how best to get the most out of employees, chief among the coming casualties would be the conventional, traditional annual […]

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3Sixty Insights #HRTechChat with Adriana DiNenno of Infor

Adriana DiNenno was our guest for this, the latest episode of the 3Sixty Insights video podcast. Adriana has an intriguing dual role at Infor. As product manager of Infor People Solutions, she plays a leading role in informing the development of Infor’s solutions for talent in the workforce. She also helped found and co-chairs Infor People Wellbeing, an internal group focused on — as the name implies — supporting positive employee sentiment there. Note that the word is people, not employees. Increasingly, vendors and customers of software for human capital management are officially referring to their employees as their people, a more human term. As co-chair, Adriana had a vision to help create a place where Infor’s people can prioritize their mental health insomuch as […]

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How Compt became this year’s SHRMLabs Better Workplaces Challenge Cup Winner

Last week, I had the pleasure of attending a fireside chat during the HR Tech Alliances Weekly Town Hall Meetup. Featured was Compt, this year’s SHRMLabs Better Workplaces Challenge Cup Winner. Following is a recap of the event and high-level analysis of Compt. We find ourselves smack-dab in the middle of a Great Resignation. What is it, exactly? Scores of the employed across myriad sectors of industry are reevaluating their work lives and opting to trade in their existing, possibly unsatisfying jobs for new work, elsewhere. It’s a not entirely unexpected outcome of pandemic-related lockdowns that have lasted longer than just about anyone would have wanted. Facing these market forces, how does an employer persuade a workforce to stay or potential staff to join? This […]

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3Sixty Insights Anatomy of a Decision

Anatomy of a Decision: Engagedly Helps Customers Provide and Manage Modern, Positive Employee Experience

What You Need to Know It has long been understood that employee experience is critical to a company’s success. However, companies that prioritized employee experience over risk mitigation and revenue increases were few and far between — until recently. The mass exodus from the office to remote and hybrid work environments has rendered the link between employee experience and company performance undeniable. This sudden shift left business leaders and human resources practitioners urgently solving complex challenges like maintaining productivity in an uncertain time. Over time, these shifts have created a competitive candidates’ market that highlights the powerful influence of employee satisfaction on retention. A critical component of employee satisfaction is engagement. An engaged employee is a productive and dedicated employee who will serve a company […]

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