3Sixty Insights Research Note Thumbnail

Research Note: Betterworks Helps University of Phoenix Replace Annual Performance Reviews With Everyday Performance Development

Old ways of carrying out performance management involve a rigidity, an inflexibility and level of formality. The limitations of standard-issue software for it, typically a part of end-to-end suites for human capital management (HCM), have generally reinforced all of this to encourage and perpetuate an ineffective, annual approach to assessing employees’ performance. The focus is top-down assessment, and the treatment of employee performance has ultimately turned into a policing exercise that people have come to dread. Historically, this has delivered little value to the company and always been at odds with the earnest intent most organizations have in assessing their employees’ performance: to promote better performance in a positive way (3Sixty Insights 3SIAG2214 – “The 3Sixty Insights Human Capital Management Themes for 2022,” January 2022). […]

Continue reading
3Sixty Insights Research Note Thumbnail

Research Note: Global Mobility – Strategize for the Employee Experience and Related Organizational Success

What You Need to Know Traditionally, organizations have expanded into other countries in order to engage with new audiences in new ways and diversify perspectives to meet global demands, among other reasons that could vary from cost control, employee satisfaction and speed to market. What’s less traditional, but has been brewing for years, is the emergence of a borderless workforce. Catalysts precipitating this most viscerally have been advancements in technology to support payroll, compliance, employee communication, hiring, and collaboration across international organizational footprints that are vast. An even greater factor has been so-called economic globalism. In tandem to all this, attitudes over the idea of a borderless workforce have fallen in line, largely in support of the trend. Against this backdrop, the response of employers […]

Continue reading
3Sixty Insights Research Note Thumbnail

Research Note: Choose Your Own Adventure: Returning to the Workplace, Protecting the Employee Experience

The world of work continues to claw back from its initial, hasty reactions to the pandemic and settle into more deliberate, longer-term responses and practices. In doing so, organizations have endeavored to recover from the disruption and make sense of the aftermath. Through surveys and introspection, many have examined the impacts their actions have had on their people. Against this backdrop, 3Sixty Insights continues with a keen interest in learning how related attitudes and realities have shifted around the employee experience—its importance, its priority. (3Sixty Insights BWSRP2154 – “COVID-19, WFH, and the Long View: Can HCM Protect the Employee Experience?,” May 2021). For one, our view of the relationship between HR and the employee experience has sharpened. Informed by observation, as well as interviews with […]

Continue reading
3Sixty Insights Research Note Thumbnail

Research Note: Enterprise Customers of SumTotal Share How Learning Supports Their Return-to-Work Strategies

For this investigation, 3Sixty Insights spoke with several enterprise-size customers of SumTotal. Specifically, these global organizations are users of the vendor’s learning management platform. The following pages focus on their strategies and tactics in supporting learning in general and a return to work specifically. Each has solved for significant challenges in protecting the employee experience and preserving productivity as the world of work moved through the initial stages of a pandemic that rattled these concepts to their core. What You Need to Know Learning plays an enormous role in organizational stability. Whether it is for training, upskilling, reskilling and, ultimately, career pathing, an employer’s learning platform is often the best vehicle for an organization to set goals for its people or have an effective impact […]

Continue reading
3Sixty Insights Research Note Thumbnail

Research Note: Outsourcing Global Payroll: The Impact on Data Security & Compliance

Payroll is a mission-critical activity. Personal fulfillment and career advancement are important, but for most people the main reason they go to work is for a paycheck. Get it wrong, and the ramifications can be swift and bruising. Nearly half (49 percent) of the workforce is willing to tolerate just two problems with their paycheck before beginning a new job search, according to The Workforce Institute at UKG. This is probably because 69 percent of individuals would experience financial difficulty if their paychecks were delayed for a week, according to results from a 2020 survey conducted by the American Payroll Association. It’s a phenomenon other data corroborate. Nearly four-fifths (78 percent) of the workforce lives paycheck-to-paycheck to make ends meet, according to CareerBuilder, whose findings […]

Continue reading
3Sixty Insights Research Note Thumbnail

Research Note: Concrete vs. Abstract HCM: The Power of “And”

We launched the 2021 Research Agenda for the human capital management practice area at 3Sixty Insights with an exploration into a new way of looking at HCM. The idea we advanced resonated deeply with vendors and users of HCM technology alike—that HCM has two hemispheres, the concrete and the abstract. To thrive, employers must appreciate and embrace both these understandings of HCM (3Sixty Insights BWSRP20111 Concrete vs. Abstract HCM: A New Way for Organizations to Look at HCM, November 2020). Accountants and others focused on the nuts and bolts of business understand concrete expressions of HCM such as gains in efficiencies and productivity. Others gravitate to abstract expressions of HCM, which comprise employees’ feelings and focus on the tributaries and outcomes of employer culture. Reality […]

Continue reading