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Research Agenda: Human Capital Management 2022

Many of the following themes for 2022 in human capital management build on the idea that every aspect of HCM has concrete and abstract expressions (3Sixty Insights BWSRN2142 – Concrete vs. Abstract HCM: The Power of “And,” April 2021)—easily measurable, tactical impacts (concrete), and less easily measurable, strategic impacts (abstract) all in the end affecting employee sentiment and, therefore, organizational success. This year’s themes also reflect the idea that advances in technology and in attitudes about HCM’s charter are blurring the lines between conventional silos of HCM. You cannot do performance management well anymore without combining it with better collaboration technology and a modern learning management system (LMS), for example. Even the long-ago newfangled term talent management has all but slinked away, replaced by notions […]

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Research Agenda: Finance Research Practice H2 2021

Companies have benefitted from rapid deployment of cloud-based ERP. “Customization” once delayed legacy implementations, but now “Low/No Code” environments enable personalization and better adaptation to unique business requirements. As AI, IoT, and other acronym-rich trends increase the pace of change, rapid system updates and increased leverage of available capabilities become more and more valuable. Putting predictive, intelligent, and mobile capabilities into the hands of front-line resources will further increase the payoff. The Financials and ERP practice at 3Sixty Insights plans to explore these and other themes over the next 12 months: Concrete vs. Abstract Finance: A New Way for Organizations to Look at ERP Enterprise Structure vs Line-of-Business Initiatives: Achieving Balance in Location of Power Suite vs Point Solutions vs Specialized Systems: Where Should Finance […]

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Research Preview: COVID-19, WFH, and the Long View: Can HCM Protect the Employee Experience?

What happens when human capital management catches COVID-19? Late last year, we asked the question in our 2021 Research Agenda (3Sixty Insights BWSAG20101 Research Agenda 2021: Human Capital Management, October 2020). And, all last year and this, we saw the acute symptoms. Employers that didn’t have to shut down entirely transitioned by necessity to companywide work-from-home or hybrid arrangements. Organizations quickly learned they hadn’t properly anticipated or planned for the now well-documented, related challenges—of which there are many. Now, however, the aid of hindsight shows us that COVID-19 just may have provided a lasting boon to the employee experience—specifically to the idea that the employee experience matters and cannot be ignored. This may seem odd to contemplate. Never mind that it took a pandemic and […]

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Research Agenda: Finance Research Practice 2021

Companies have benefitted from rapid deployment of cloud-based ERP. “Customization” once delayed legacy implementations, but now “Low/No Code” environments enable personalization and better adaptation to unique business requirements. As AI, IoT, and other acronym-rich trends increase the pace of change, rapid system updates and increased leverage of available capabilities become more and more valuable. Putting predictive, intelligent, and mobile capabilities into the hands of front-line resources will further increase the payoff. The Financials and ERP practice at 3Sixty Insights plans to explore these and other themes over the next 12 months: Concrete vs. Abstract Finance: A New Way for Organizations to Look at ERP Seeing Through the Haze: Where is Real Value in the Cloud? Data vs Information: The Rise of Analytics Enterprise Structure vs […]

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Research Agenda: Human Capital Management 2021

The future of work is forming quickly even as it is challenging to track. Exacting acute effects on the workplace, COVID-19’s unprecedented disruptions have also quickened the inexorable march of long-term trends in human capital management. As 2020 promises to cast a long shadow over the future, the HCM practice at 3Sixty Insights plans to explore several themes over the next 12 months. Concrete vs. Abstract HCM: A New Way for Organizations to Look at HCM COVID-19, WFH, and the Long View: Can HCM Protect the Employee Experience? The New Best-of-Breed Point Solutions: Workforce Management and Talent Experience Lead the Charge Vying for Business: How Do Increasingly Similar HCM Vendor Suites Differentiate? Reskilling the Workforce: Making it Happen, and Making the Business Case Moving from […]

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