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Monthly Research Recap | July 2022

Latest Research: Anatomy of a Decision: UKG’s Winning of DAC Group’s Business Proves That Client Success Begins Well Before the Sale This anatomy of a decision examines what led global marketing agency DAC Group to select UKG over the employer’s now-previous provider, Ceridian, as well as ADP and SAP SuccessFactors. A member of 3Sixty Insights’ Global Executive Advisory Council, DAC’s Global Leader of Human Resources Karam Tawfiq takes a deep dive into why, ultimately, “white glove of white glove” service led him to choose UKG for DAC’s needs in HCM. His experience with UKG demonstrates 3Sixty Insights’ contention that customer success begins before the sale and helps software-as-a-service vendors differentiate themselves from the competition.  Upcoming Events:  isolved Connect | September 6 – 8, 2022 Join […]

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3Sixty Insights Monthly Recap | June 2022

Latest Research: Research Note: Global Mobility – Strategize for the Employee Experience and Related Organizational Success In the wake of two-and-a-half years of a global pandemic, global mobility has become a strategic imperative for any employer wishing to compete in the international war for talent. This research note lays out the challenges, including a rash of concerns related to compliance, that organizations face in accommodating a borderless workforce. And it explains how Immedis is a vendor and partner with deep expertise and the related technology for human capital management to support global mobility. Anatomy of a Decision: GBS Worldwide Elects to Expand Use of PandoLogic Following Early Success After first trying Appcast and, then, Joveo, digital advertising firm GBS Worldwide deployed PandoLogic’s AI-enabled job advertising […]

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3Sixty Insights Monthly Recap | March 2022

Recent Research: Research Preview: Where and How Is HCM Best at Improving the Employee Experience? In his research preview, Brent Skinner, co-founder of 3Sixty Insights and lead for the firm’s HCM technology practice, elaborates on his question: Where and How Is HCM Best at Improving the Employee Experience? That everything about HCM is impactful and quantifiable has huge implications vis-à-vis where and how HCM most contributes to negative, neutral or positive employee sentiment, an important measurable expression of the quality of the employee experience. Much of this activity occurs outside HR’s inherent purview, and one implication of this is that most organizational leaders should take HCM seriously and begin practicing it. Market Alert: Cornerstone’s Acquisition of EdCast Creates First Mature End-To-End Future-Of-Work Learning Suite From […]

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3Sixty Insights Monthly Recap | February 2022

Recent Research Analyst Insight: ServiceNow Transforms HR Ticketing to Help a Large, Global Organization Optimize the Employee Experience Some organizations value the employee experience so much that they name entire divisions of their HR departments after the term. Such is the case with the global high technology company profiled in this Analyst Insight. With the deployment of software from ServiceNow, this employer managed to transform an unnecessarily complex HR ticketing process—and, as a result, significantly bolster the employee experience and streamline HR’s associated workload. Market Alert: Hiretual Changes Name to hireEZ to Define and Lead New Market Segment in Talent Acquisition: Outbound Recruiting In this market alert 3Sixty Insights Co-Founder Brent Skinner, who leads the firm’s human capital management practice, provides his analysis of Hiretual’s […]

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3Sixty Insights Monthly Recap | January 2022

Recent Research Publications: Research Agenda: Human Capital Management 2022 How much influence can HR have on the employee experience, really?” asks Brent Skinner, co-founder of 3Sixty Insights, where he leads the firm’s HCM technology practice. “It’s a good question, and the answer is probably not as much as aspirational, forward-thinking HR leaders would like. At the same time, this very aspiration is essential, as it will help to ensure the necessity and relevance of HR in the fast-solidifying calculus of the future of work.? Research Note: Choose Your Own Adventure: Returning to the Workplace, Protecting the Employee Experience A return to the workplace amidst a pandemic has been fraught with tough decisions often made in the absence of solid data. In detailing 3Sixty Insights’ findings […]

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3Sixty Insights Monthly Recap | November 2021

Recent #HRTechChats 3Sixty Insights #HRTechChat: Informing Artificial Intelligence It’s a critical time in the early stages of artificial intelligence’s development—not only for the future of work, but also for the future, period. To discuss this, Mike Bollinger, vice president of strategic initiatives at Cornerstone OnDemand, and Mike Erlin, CEO and co-founder of AbilityMap—both members of our Global Executive Advisory Council—joined 3Sixty Insights Co-Founder Brent Skinner for this episode of the #HRTechChat video podcast. Lasting AI-related implications for humankind are in store. AI’s impact on our daily work and non-work lives will seem either positive, desirable and human or the opposite, and it all hinges on how well we inform AI right now with as much human perspective as possible. 3Sixty Insights #HRTechChat with Mimi Brooks, […]

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3Sixty Insights Monthly Recap | October 2021

Recent Research: Anatomy of a Decision: Engagedly Helps Customers Provide and Manage Modern, Positive Employee Experience 3Sixty Insights spoke in depth with three SMB customers of Engagedly — Essex Bank (a local financial institution), Convergent Media Group (a digital marketing agency), and BSR (a nonprofit consultancy focused on corporate responsibility). Each was facing significant challenges in managing processes associated with tracking and measuring their employees’ performance. This was the common paint point leading them to make the decision to implement or expand their deployments of Engagedly’s solution, which, in turn, brought order, efficiency, and flexibility to their workflow. All reported making major progress in achieving their ultimate goal: to modernize the employee experience. Users reported improvements in the retention of their people and in HR’s […]

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