Research Preview | Concrete vs. Abstract HCM: A New Way for Organizations to Look at HCM

There are two hemispheres to human capital management (HCM). Much as the left brain is logical and mathematical and the right one emotional and creative, one hemisphere of HCM is concrete, whereas the other is abstract. To be successful, you need both. In the concrete hemisphere are all the elements of HCM that make HR a cost center and most of today’s financially quantifiable value. In the abstract hemisphere is everything that inspires most to enter the HCM profession in the first place. Though some are more apparently the playground of one hemisphere or the other, in their expression, most domains of HCM have abstract and concrete elements to them. Organizations must recognize and acknowledge that there is much intrinsic value to approaching HCM abstractly. The return on a dedication to doing so is survival. Research Overview 3Sixty Insights recently published a research note on the areas of inquiry the HCM practice plans to pursue in the coming months. The first and current research initiative for the HCM practice at 3Sixty Insights is an investigation of the concrete and abstract elements and aspects of HCM. Through interviews with end-users of HCM technology and vendors of it, 3Sixty Insights’ goal is […]

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Research Agenda | 2020-2021 Human Capital Management

The future of work is forming quickly even as it is challenging to track. Exacting acute effects on the workplace, COVID-19’s unprecedented disruptions have also quickened the inexorable march of long-term trends in human capital management. As 2020 promises to cast a long shadow over the future, the HCM practice at 3Sixty Insights plans to explore several themes over the next 12 months. Concrete vs. Abstract HCM: A New Way for Organizations to Look at HCM COVID-19, WFH, and the Long View: Can HCM Protect the Employee Experience? The New Best-of-Breed Point Solutions: Workforce Management and Talent Experience Lead the Charge Vying for Business: How Do Increasingly Similar HCM Vendor Suites Differentiate? Reskilling the Workforce: Making it Happen, and Making the Business Case Moving from Cloud to Cloud: In Search of Future Value… Artificial Intelligence: Making Sense of it in HCM View and download the full agenda here: Research Agenda | 2020-2021 Human Capital Management

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Rumors of Skillsoft merging

Skillsoft Exploring the Art of the Merge to Survive (and Thrive)?

Machine learning and the Internet have taught us something illuminating about career and talent development. In job-related learning, the idea of curating content has won. But it’s more than this. We have learned that the algorithms behind machine learning are capable of being wildly effective in determining what an individual career professional is interested and in need of learning. Systems utilizing these capabilities are able to pull the relevant content from disparate sources and push that to the employee. And, the industry has found, the employee is more than apt to self-direct her individual edification, to the mutual benefit of herself and the organization she works for. This basic idea has won in entertainment (e.g., Netflix) and several other industries, too, for that matter. The analogies are inexact, but vendors that rely primarily on creating their own learning content and expecting a caged audience in the form of their customer base to remain happy and benefit from it are no longer operating under a business model that’s viable over the long haul. And this brings us to Skillsoft…. From observing Skillsoft’s decisions over the past half a decade or so, you can tell the vendor has at least accurately anticipated […]

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The Two Hemispheres of Human Capital Management

One is concrete, and the other is abstract. You need both, but not everyone in your organization will appreciate why. This is a post about human capital management. It’s also about accounting. Let’s say you’ve worked for any significant length of time in or around the profession of managing the employment of people. That would be HR and related fields. You’ve probably found it difficult to miss the perennial lamentations over the prevalence of antiseptic monikers and conventional silo-focused thinking when it comes to the technology and the thinking behind HCM. I sure have. Plenty have given it the good ol’ college try in trying to improve matters. Most choose to start with semantics. Following is my attempt…. Both the concrete and the abstract are essential to employing people. Each appeals to an entirely different human need. The Essentials of Employing People I see two main areas of HCM: the concrete and the abstract. Anything that could or already does fall under the auspices of the traditional catchall practice of talent management is abstract; everything else is concrete — payroll, time and attendance, benefits administration, core HR, and so on. Some concreteness does underpin most of the abstractness, much as […]

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Decisions in a bubble

The Importance of Not Making Decisions in a Bubble

As a leader, one of the most difficult aspects of the job, and most common at the same time, is decision making. Each day, leaders are constantly faced with making choices. Big or small, decisions will ultimately affect individuals, the company, or customers at any given time. Any leaders worth their salt are aware of the gravity of their decisions and the downstream ramifications regarding them. However, after peeling back the layers of failing businesses, what we find as the number one root cause of most failures simply comes down to bad executive management decisions. These decisions, typically made in a bubble, will begin leading the company down a downward spiral. As leaders, we like to think we know best—this is why we are leaders, after all. We’ve worked tirelessly for years on end and worked our way to the top. In most respects, we know more about our businesses, industries, and products than anyone else in the company… But is this really the case? In today’s article, we are going to challenge the norm and flat out say that as a leader, you are not the smartest person in the company. You do not know more about the business, […]

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How to Properly Prepare and Host a Virtual Meeting

Before mandated separation was in place, we all spent an incredible amount of time in virtual meetings. It was an essential part of how we all worked, but now that we are all stuck working from home, virtual meetings are a way of life. As a result, people have somewhat forgotten some of the essential rules for hosting and taking part of conference calls and online meetings. The purpose of this article is to share some quick tips to ensure you hold better and more efficient virtual meetings. Start with the invite itself – Remember, everyone’s calendar is stuffed with various agenda items. With people jumping from call to call, it is easy for your meeting to get lost in the mix of all the others competing for mindshare on a calendar. One way to get your meeting to stick out is how you structure your invitation. Streamline the subject. Subject lines should be clear and explanatory. Something such as: 3Sixty Insights | Client Name Discussion Regarding Fridays Webcast and Next Steps – Wednesday 4/29 @ 1pm Eastern Time. A subject line like this one clearly shows the recipient who they are speaking with, why, and when… It is much […]

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The Importance of Technology in Your Small Business

A common theme within the writings and consultation that 3Sixty Insights takes on, is the pure and simple fact that businesses that remain stagnant can and will eventually fail… To avoid becoming stagnant, it is important for a business to constantly look into the mirror of self-reflection in order to find ways to continuously improve their business. One enabler within small businesses that we find commonly overlooked, is the area of technology… Technology costs money, and in the eyes of most small businesses, anything that costs money and doesn’t have a direct financial ROI, is taking money directly out of profits. However, technology is the unsung enabler within a small business that directly impacts how people perceive a business and its ability to efficiently communicate with them. Let’s expand upon this a bit by sharing a specific example we ran into recently: A firm 3Sixty Insights recently worked with had been in business for roughly 20 years with 25 employees… These employees were a mix of office-based and remote, with many frequent travelers throughout the firm. As part of the work we conducted with this firm, we reviewed multiple aspects of the business in order to help find areas of […]

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