3Sixty Insights Research Note Thumbnail

Research Note: Concrete vs. Abstract HCM: The Power of “And”

We launched the 2021 Research Agenda for the human capital management practice area at 3Sixty Insights with an exploration into a new way of looking at HCM. The idea we advanced resonated deeply with vendors and users of HCM technology alike—that HCM has two hemispheres, the concrete and the abstract. To thrive, employers must appreciate and embrace both these understandings of HCM (3Sixty Insights BWSRP20111 Concrete vs. Abstract HCM: A New Way for Organizations to Look at HCM, November 2020). Accountants and others focused on the nuts and bolts of business understand concrete expressions of HCM such as gains in efficiencies and productivity. Others gravitate to abstract expressions of HCM, which comprise employees’ feelings and focus on the tributaries and outcomes of employer culture. Reality […]

3Sixty Insights Research Note Thumbnail

Research Note: Global Mobility – Strategize for the Employee Experience and Related Organizational Success

What You Need to Know Traditionally, organizations have expanded into other countries in order to engage with new audiences in new ways and diversify perspectives to meet global demands, among other reasons that could vary from cost control, employee satisfaction and speed to market. What’s less traditional, but has been brewing for years, is the emergence of a borderless workforce. Catalysts precipitating this most viscerally have been advancements in technology to support payroll, compliance, employee communication, hiring, and collaboration across international organizational footprints that are vast. An even greater factor has been so-called economic globalism. In tandem to all this, attitudes over the idea of a borderless workforce have fallen in line, largely in support of the trend. Against this backdrop, the response of employers […]

3Sixty Insights Research Note Thumbnail

Research Note: Outsourcing Global Payroll: The Impact on Data Security & Compliance

Payroll is a mission-critical activity. Personal fulfillment and career advancement are important, but for most people the main reason they go to work is for a paycheck. Get it wrong, and the ramifications can be swift and bruising. Nearly half (49 percent) of the workforce is willing to tolerate just two problems with their paycheck before beginning a new job search, according to The Workforce Institute at UKG. This is probably because 69 percent of individuals would experience financial difficulty if their paychecks were delayed for a week, according to results from a 2020 survey conducted by the American Payroll Association. It’s a phenomenon other data corroborate. Nearly four-fifths (78 percent) of the workforce lives paycheck-to-paycheck to make ends meet, according to CareerBuilder, whose findings […]

3Sixty Insights Research Note Thumbnail

Research Note: The Software and Technology Decision-Making Cycle—How it Has Changed

The past 15 years have seen dramatic changes in software and technology: leaps from flip phones to smart phones, desktop computing to laptops and tablets, on-premises software to cloud, big data, the Internet of Things, and others. With these new technologies and platforms have come an explosion of software vendors profoundly shifting the information technology and software landscape. As an example, we’ve seen a jump from 1,876 vendors in the marketing space to over 8,000 in just the past five years in marketing technology—not the only industry that has seen this exponential rate of growth. Almost every technology and software segment over the past few years has seen similar growth. However, we are not just seeing a fundamental change in the solutions available; there have […]

3Sixty Insights Research Note Thumbnail

Research Note: Choose Your Own Adventure: Returning to the Workplace, Protecting the Employee Experience

The world of work continues to claw back from its initial, hasty reactions to the pandemic and settle into more deliberate, longer-term responses and practices. In doing so, organizations have endeavored to recover from the disruption and make sense of the aftermath. Through surveys and introspection, many have examined the impacts their actions have had on their people. Against this backdrop, 3Sixty Insights continues with a keen interest in learning how related attitudes and realities have shifted around the employee experience—its importance, its priority. (3Sixty Insights BWSRP2154 – “COVID-19, WFH, and the Long View: Can HCM Protect the Employee Experience?,” May 2021). For one, our view of the relationship between HR and the employee experience has sharpened. Informed by observation, as well as interviews with […]

3Sixty Insights Research Note Thumbnail

Research Note: Enterprise Customers of SumTotal Share How Learning Supports Their Return-to-Work Strategies

For this investigation, 3Sixty Insights spoke with several enterprise-size customers of SumTotal. Specifically, these global organizations are users of the vendor’s learning management platform. The following pages focus on their strategies and tactics in supporting learning in general and a return to work specifically. Each has solved for significant challenges in protecting the employee experience and preserving productivity as the world of work moved through the initial stages of a pandemic that rattled these concepts to their core. What You Need to Know Learning plays an enormous role in organizational stability. Whether it is for training, upskilling, reskilling and, ultimately, career pathing, an employer’s learning platform is often the best vehicle for an organization to set goals for its people or have an effective impact […]