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betterworks Blog: #HRTechChat: It’s Time for Performance Enablement

If you haven’t given the 3Sixty Insight’s #HRTechChat podcast a listen yet, now is the time to start. The #HRTechChat podcast features visionary leaders that explore strategic HR processes, problem-solving, and share tips with listeners about how to maximize the value of their technology investments. Therefore it’s no surprise that the podcast recently featured Betterworks CEO, Doug Dennerline. Doug joined the podcast for a special episode focused on the future of performance management. We’ll give you a hint: performance enablement is the name of the game. “The annual performance review process is pretty broken,” said Doug. “It was created seventy years ago for hierarchical organizations.” Meaning that in today’s work landscape the static annual performance review does not align with current manager-employee work dynamics. Continue reading here: #HRTechChat: It’s […]

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#HRTechChat Explores isolved’s Acquisition of AAP

This past summer, isolved acquired AAP, an administrative services organization (ASO) and significant member of isolved’s large network of similar companies using isolved’s software-as-a-service solution for human capital management to carry out part or all of HR for their clients. Demonstrating why AAP is an especially good match for the vendor, this in-network acquisition underscores several of isolved’s strengths. Joining me on the video podcast to explain were Andy Osborne, who was CEO of AAP for 20 years, and Lina Tonk, who has been with isolved for many years herself, becoming the organization’s chief marketing officer shortly after her previous appearance on #HRTechChat. This acquisition of AAP reflects an important element of isolved’s growth strategy. Bringing members of this network fully under the isolved brand […]


#HRTechChat: Talent Management — It Will Blend

It’s been about a month since my colleague Jen Dole and I dropped our very first mutual episode of the #HRTechChat podcast. Today’s is the second installment in this new internal series wherein we will discuss various issues facing professionals whose day-to-day lives intersect with human resources and human capital management and how and why technology fits into the equation. Jen is now well past her 90-day mark here at 3Sixty Insights. When she joined us, we seriously considered whether to label her practice area something other than talent management. It has become a traditional term, after all, and part of us wanted to be forward-thinking and novel. Ultimately, we landed on the side of tradition, but we continue to wonder when exactly it makes […]

#HRTechChat: Steve Goldberg, HR Industry Analyst, Advisor & Thought Leader

#HRTechChat: Steve Goldberg, HR Industry Analyst, Advisor & Thought Leader

My guest for this episode of #HRTechChat was Steve Goldberg, well-known HR industry analyst, advisor and thought leader. Steve and I were having so many interesting conversations of late, that we decided we’d better lay one of these tracks down on vinyl, so to speak. Steve shared a few ideas around the theme of “opportunities where HR technology can make a difference today and over the next several years,” and here we are…. True to form, Steve got me to thinking about something in a way I’d never considered. It’s loosely related to a concept I encountered many years ago. The idea “is really the byproduct of mashing together the vendor perspective and the customer perspective,” Steve said. From vendors, there’s a standardization of functionality […]

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3Sixty Insights #HRTechChat: Informing Artificial Intelligence

For this episode of the #HRTechChat video podcast, AbilityMap CEO and Co-Founder Mike Erlin and Mike Bollinger, vice president of strategic initiatives at Cornerstone OnDemand, joined me to discuss a crucially important area of focus: at this still-early stage of its development, helping to ensure that we inform artificial intelligence with the best human-centric data possible. After all, most of us would like to think that the behavior of AI, as it grows eventually to an exceptionally high level of sophistication and begins to take over higher-level decision-making, will continue to reflect what we hold dear as “humanness.” Another way of putting this is to say human empathy is critical to the development of AI. And, in an irony that was lost on none of […]

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#HRTechChat: Jamie Aitken, Vice President of HR Transformation at Betterworks

“Nobody wakes up in the middle of the night going, ‘Oh, great, tomorrow is my performance review,” said Jamie Aitken in a moment of light-hearted sarcasm during this episode of #HRTechChat. My latest guest on our video podcast, Jamie is vice president of HR Transformation at Betterworks. There’s truth in humor, by the way. In 2017, Adobe published a report titled “Performance Reviews Get a Failing Grade.” The results to the associated survey painted a bleak picture for the conventional, annual performance review. Startlingly, 22 percent of respondents admitted to having cried after their performance review. You have to wonder how many more shouted strung-together four-letter words at the sky. From the same survey, 58 percent of respondents said performance reviews are stressful,  and 37 […]

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3Sixty Insights #HRTechChat with and Seyfarth Shaw LLP

Isabelle Bichler is co-founder and chief operating officer of An employment litigation attorney, Robert T. Szyba is a partner at Seyfarth Shaw LLP. Both are well-qualified to discuss the at once inescapable and intriguing trends at the intersection of AI and human capital management, and they joined us as my guests for this episode of the #HRTechChat video podcast. is the creator of AI-based self-evolving ontologies that unearth the relationships at the intersection of an organization’s existing and future roles, its people, and their hard, soft and transferable skills. During the chat, Bichler provided an impassioned, detailed explanation on why this is so important — and why the development of responsible AI in this area is essential to helping leaders act equitably as […]